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作者：Zhang, Yingjie; Li, Beibei; Qian, Sean
作者单位：Peking University; Carnegie Mellon University; Carnegie Mellon University
摘要：Urban anomalies bring uncertainties to society, urban transportation systems, and businesses. Some urban anomalies, such as no-notice and/or unpredictable terrorist attacks or other urban strikes, if not handled in timely ways may result in loss of life or property and pose tremendous risks to public safety overall. Previous studies have focused on developing emergency-management technology but without in-depth analysis exploring how technology-mediated digital systems perform in reality. Besi...
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作者：Bardhan, Indranil R.; Bao, Chenzhang; Ayabakan, Sezgin
作者单位：University of Texas System; University of Texas Austin; Oklahoma State University System; Oklahoma State University - Tulsa; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：Should hospitals source electronic health records (EHR) systems from a single vendor or multiple vendors to deliver high-value care? We study hospitals' EHR sourcing strategies based on their degree of integration with physician practices and its impact on the value of healthcare delivered. We propose a novel framework to define healthcare value as the extent to which a hospital effectively expends clinical resources to deliver services that improve patient outcomes. Drawing on modular systems...
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作者：Kokkodis, Marios
作者单位：Boston College
摘要：In online labor markets, contractors' ability to charge for their services largely depends on their skills. To keep up with shifting labor market needs, contractors often expand their skills with new skills. When the new skills are similar to the contractors' current skills, they often increase skillset cohesion (i.e., the average similarity of skills in a skill set). However, when the new skills have little similarity with contractors' current skills, skillset cohesion decreases. Despite the ...
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作者：Liu, Yang (Alison); Jiang, Zhenhui (Jack); Choi, Ben C. F.
作者单位：Xi'an Jiaotong University; University of Hong Kong; Nanyang Technological University
摘要：Many mobile applications use push notifications and reminders to explicitly educate, remind, and motivate users to perform healthy behaviors. However, users do not always act according to these explicit digital interventions. Our study investigates whether users' self-regulation can be implicitly facilitated with a proper mobile interaction design. Specifically, we investigate the impacts of two touch modes that are supported by force-based interaction technology, that is, pressing and tapping...
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作者：Qiao, Dandan; Rui, Huaxia
作者单位：National University of Singapore; University of Rochester
摘要：Incentivized reviews have become increasingly prevalent on product review sites such as Amazon. Whereas outright fake reviews are clearly unacceptable and should be removed from review platforms, reviews by incentivized consumers with otherwise authentic product experiences fall into a gray area. On the one hand, many critics and researchers have warned of their harm by pointing out their biased ratings. On the other hand, these reviewsmight complement organic reviews with review text of highe...
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作者：Lotfi, Aslan; Jiang, Zhengrui; Lotfi, Ali; Jain, Dipak C.
作者单位：University of Richmond; Nanjing University; Western University (University of Western Ontario); China Europe International Business School
摘要：Accurately predicting the sales trajectory of a product in its life cycle is critically important for firms' medium- and long-term planning. Because classic product-diffusion models such as the Bass model consider only initial product purchases, they are ill-fitted for sales prediction for today's technology products with a shorter life cycle and frequent repeat purchases or subscription renewals. Despite the long tradition of product diffusion research, there exists no viable model option whe...
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作者：Gopal, Ram D.; Hidaji, Hooman; Kutlu, Sule Nur; Patterson, Raymond A.; Yaraghi, Niam
作者单位：University of Warwick; University of Calgary; University of Miami
摘要：Widespread abuse of internet users' privacy online has prompted user advocacy groups to implore governments to intervene and protect consumer rights. To study such interventions' effects, we examine data-protection policies that policy makers and governments can enforce on websites, including consent-based user information sharing and subsidizing competing websites. We use a stylized analytical model to examine such policies' impact on the decisions and outcomes of websites, users, and third-p...
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作者：Zou, Haiyun (Melody); Sun, Heshan; Fang, Yulin
作者单位：University of Warwick; University of Oklahoma System; University of Oklahoma - Norman; University of Hong Kong
摘要：Faced with uncertainty when choosing among a wide range of similar competing technologies, users often take a herding in technology adoption (HTA) strategy to make heuristic adoption decisions. The HTA strategy brings users cost and time savings and casts doubt on user staying power. The extant adoption research has long focused on user satisfaction with the performance of the chosen technology (also known as the expectation-disconfirmation theory perspective) but does not sufficiently account...
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作者：Chen, Chen; Walker, Dylan
作者单位：The Chinese University of Hong Kong, Shenzhen; Chapman University System; Chapman University
摘要：Online health question-and-answer (Q&A) platforms (OHQPs), where patients post health-related questions, evaluate advice from multiple doctors, and direct a bounty (monetary reward) to their most preferred answer, have become a prominent channel for patients to receive medical advice in China. To explore the quality of medical advice on these platforms, we analyzed data on patients' evaluation of similar to 497,000 answers to similar to 114,000 questions on one of the most popular OHQPs, 120as...
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作者：Rhee, Kyung Sun (Melissa); Zheng, Jinyang; Wang, Youwei; Tan, Yong
作者单位：State University System of Florida; University of Florida; Purdue University System; Purdue University; Fudan University; University of Washington; University of Washington Seattle
摘要：A ride-hailing platform is an app-based, two-sided platform that matches riders with vehicles via information technology (IT). In 2015, the Shanghai government introduced a policy to restrict taxi drivers' access to and acceptance of ride requests via ride-hailing apps during certain hours. We conceptualize this policy shock as the restricting of information sharing enabled by IT and collect comprehensive data on various uses of transportation to gauge the economic benefits of this information...
