Production and Operations Management

最新文章

• Requirement or Promise? An Analysis of the First-Mover Advantage in Quality Contracting AI翻译
  作者：Yan, Xinghao; Zhao, Hui; Tang, Kwei
  作者单位：Western University (University of Western Ontario); Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; National Chengchi University
  摘要：Quality contracting is critical and challenging due to the many unique issues related to quality. In this study, we analyze the first-mover right in quality contracting by considering two different strategies for the buyer: the quality requirement strategy (QR) where buyer moves first by posting quality requirement to suppliers and quality promise strategy (QP) where buyer voluntarily gives up the first-mover right to suppliers to ask them to promise quality. We study which strategy (1) better...
• Recent Developments in Dynamic Pricing Research: Multiple Products, Competition, and Limited Demand Information AI翻译
  作者：Chen, Ming; Chen, Zhi-Long
  作者单位：California State University System; California State University Long Beach; University System of Maryland; University of Maryland College Park
  摘要：Dynamic pricing enables a firm to increase revenue by better matching supply with demand, responding to shifting demand patterns, and achieving customer segmentation. In the last 20years, numerous success stories of dynamic pricing applications have motivated a rapidly growing research interest in a variety of dynamic pricing problems in the academic literature. A large class of problems that arise in various revenue management applications involve selling a given amount of inventory over a fi...
• Lower Cost Arrivals for Airlines: Optimal Policies for Managing Runway Operations under Optimized Profile Descent AI翻译
  作者：Chen, Heng; Solak, Senay
  作者单位：University of Massachusetts System; University of Massachusetts Amherst
  摘要：Optimized profile descent (OPD) is an operating procedure being used by airlines to improve fuel and environmental efficiency during arrival operations at airports. In this study, we develop a stochastic dynamic programming framework to manage the sequencing and separation of flights during OPD operations. We find that simple calculation based measures can be used as optimal decision rules, and that the expected annual savings can be around $29 million if such implementations are adapted by ma...
• Managing Risks in Federal Government Information Technology Projects: Does Process Maturity Matter? AI翻译
  作者：Mishra, Anant; Das, Sidhartha; Murray, James
• Estimating the Impact of Understaffing on Sales and Profitability in Retail Stores AI翻译
  作者：Mani, Vidya; Kesavan, Saravanan; Swaminathan, Jayashankar M.
  作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; University of North Carolina; University of North Carolina Chapel Hill
  摘要：In this study, we use hourly data on store traffic, sales, and labor from 41 stores of a large retail chain to identify the extent of understaffing in retail stores and quantify its impact on sales and profitability. Using an empirical model motivated from queueing theory, we calculate the benchmark staffing level for each store, and establish the presence of systematic understaffing during peak hours. We find that all 41 stores in our sample are systematically understaffed during a 3-hour pea...
• The Role of Contract Expirations in Service Parts Management AI翻译
  作者：Pince, Cerag; Frenk, J. B. G.; Dekker, Rommert
  作者单位：Kuhne Logistics University; Sabanci University; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
  摘要：The majority of after-sales service providers manage their service parts inventory by focusing on the availability of service parts. This approach, combined with automatic replenishment systems, leads to reactive inventory control policies where base stock levels are adjusted only after a service contract expires. Consequently, service providers often face excess stock of critical service parts that are difficult to dispose due to their specificity. In this study, we address this problem by de...
• The Effects of Multitasking on Operations Scheduling AI翻译
  作者：Hall, Nicholas G.; Leung, Joseph Y. -T.; Li, Chung-Lun
  作者单位：University System of Ohio; Ohio State University; New Jersey Institute of Technology; Hong Kong Polytechnic University
  摘要：This study considers a typical scheduling environment that is influenced by the behavioral phenomenon of multitasking. Under multitasking, the processing of a selected job suffers from interruption by other jobs that are available but unfinished. This situation arises in a wide variety of applications; for example, administration, manufacturing, and process and project management. Several classical solution methods for scheduling problems no longer apply in the presence of multitasking. The so...
• Class-Based Storage with a Finite Number of Items: Using More Classes is not Always Better AI翻译
  作者：Yu, Yugang; de Koster, Rene B. M.; Guo, Xiaolong
  作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
  摘要：Class-based storage is widely studied in the literature and applied in practice. It divides all stored items into a number of classes according to their turnover. A class of items with higher turnover is allocated to a region closer to the warehouse depot. In the literature, it has been shown that the use of more storage classes leads to a shorter travel time for storing and retrieving items. A basic assumption in this literature is that the required storage space for all items equals their av...
• Maximizing Revenue Through Two-Dimensional Shelf-Space Allocation AI翻译
  作者：Geismar, H. Neil; Dawande, Milind; Murthi, B. P. S.; Sriskandarajah, Chelliah
  作者单位：Texas A&M University System; Texas A&M University College Station; Mays Business School; University of Texas System; University of Texas Dallas; University of Texas System; University of Texas Dallas; University of Texas System; University of Texas Dallas
  摘要：We consider the problem of optimally allocating contiguous rectangular presentation spaces in order to maximize revenues. Such problems are encountered in the arrangement of products in retail shelf-space and in the design of feature advertising displays or webpages. Specifically, we allow (i) the shape of a product's presentation to have a vertical as well as a horizontal component and (ii) displays to extend across multiple shelves for in-store presentations. Since the vertical location of t...
• Service Systems with Experience-Based Anecdotal Reasoning Customers AI翻译
  作者：Huang, Tingliang; Chen, Ying-Ju
  作者单位：Rensselaer Polytechnic Institute; University of London; University College London; Hong Kong University of Science & Technology; Hong Kong University of Science & Technology
  摘要：The existing queueing literature typically assumes that customers either perfectly know the expected waiting time or are able to form rational expectations about it. In contrast, in this article, we study canonical service models where customers do not have such full information or capability. We assume that customers lack full capability or ample opportunities to perfectly infer the service rate or estimate the expected waiting time, and thus can only rely on past experiences and anecdotal re...