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作者：Balakrishnan, Anantaram; Sundaresan, Shankar; Mohapatra, Chinmoy
作者单位：University of Texas System; University of Texas Austin; Rutgers University System; Rutgers University Camden; Rutgers University New Brunswick
摘要：Many firms that offer home delivery of products purchased online now provide consumers the option of subscribing to a membership plan for free delivery of limited or unlimited number of orders instead of customers paying delivery charges for each order. This paper seeks to understand the benefits to firms and consumers of introducing such free-delivery subscription (FDS) plans to complement their traditional pay-for-delivery (PFD) option, characterize the firm's optimal FDS subscription pricin...
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作者：Gao, Chaoyue; Gu, Bin; Leung, Alvin Chung Man; Liu, Xianwei; Ye, Qiang
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; Boston University; City University of Hong Kong; Harbin Institute of Technology
摘要：The swift advancement of social technologies has created unprecedented opportunities for companies to embrace new business models or bolster their existing ones. However, the adoption of controversial technologies with social characteristics can also expose firms to risks, as these technologies may not be entirely under their operational control. In this study, our objective is to analyze the impact of the adoption of a controversial technology (i.e., cryptocurrency payment) on users' percepti...
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作者：Wang, Lan; Rajapakshe, Tharanga; Vakharia, Asoo J.
作者单位：California State University System; California State University East Bay; State University System of Florida; University of Florida
摘要：Two empirical observations motivate the focus of this article. First, stemming from the increased demand for electronics, there is a significant change in the number of substitute product offerings. For example, within a product category, Eaton and Dell both offer remanufactured/refurbished products and new products to consumers. Second, to better manage expenses for e-waste, social planners levy fees on producers or consumers of electronic products. Integrating these two aspects, the key issu...
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作者：Gupta, Ayush; Jayaswal, Sachin; Mantin, Benny
作者单位：Indian Institute of Management (IIM System); Indian Institute of Management Ahmedabad; University of Luxembourg
摘要：Manufacturing cost plays a crucial role in suppliers' encroachment decisions. A high manufacturing cost impedes suppliers' capacity to encroach. However, cost learning may reduce this cost sufficiently enough to make encroachment profitable for the supplier at a later point in time. Accordingly, he may have an incentive to boost production so as to promote cost learning. Thus, he may drop the wholesale price to induce the retailer to buy more. On the one hand, cost learning may enable encroach...
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作者：Jiang, Zhong-Zhong; Zang, Yuanji; Xu, Jiayan
作者单位：Northeastern University - China; Northeastern University - China; Northeastern University - China; Sun Yat Sen University
摘要：Motivated by the trend that a gray market such as overseas shopping is thriving on E-commerce platforms, this paper investigates the impacts of the gray market on global supply chain management. We consider a multinational firm (MNF) that outsources product manufacturing to a contract manufacturer (CM) in China and sells products in both the China market and overseas market. Owing to the price gap between the two markets, gray firms may purchase products in the low-price market and compete wit...
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作者：Tan, Weiqiang; Wang, Wenming; Zhang, Wenlan
作者单位：Education University of Hong Kong (EdUHK); Zhejiang University; Dongbei University of Finance & Economics
摘要：We examine the causal effects of nearby terrorist attacks on supplier-customer relationships. We find that for supplier firms located near terrorist attacks, the probability of relationship termination with their major customers increases by 2.9 percentage points within two years following the attacks. The major customers' intensified perceptions of supply chain risk largely drive the relationship termination. Further analyses show that major customers tend to switch to suppliers with lower te...
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作者：Qi, Meng; Shen, Zuo-Jun(Max); Zheng, Zeyu
作者单位：Cornell University; University of Hong Kong; University of Hong Kong; University of California System; University of California Berkeley
摘要：This work provides performance guarantees for solving data-driven contextual newsvendor problems when the contextual data contains intertemporal dependence and non-stationarities. While machine learning tools have observed increasing use in data-driven inventory management problems, most of the existing work assumes that the contextual data are independent and identically distributed (often referred to as i.i.d.). However, such assumptions are often violated in real operational environments wh...
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作者：Baron, Opher; Cire, Andre A.; Savaser, Sinem K.
作者单位：University of Toronto
摘要：We consider an order fulfillment problem of an omni-channel retailer that ships online orders from its distribution center (DC) and brick-and-mortar stores. Stores use their local information, not observed by the retailer, that can lead them to accept or reject fulfillment requests of items in an online order. We investigate the problem of sequencing requests to stores and inventory rationing decisions at the DC to minimize expected costs under uncertain store acceptance behavior and when item...
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作者：Sun, Xu; Chai, Shiwei; Paul, Anand; Zhu, Lingjiong
作者单位：University of Miami; State University System of Florida; University of Florida; State University System of Florida; Florida State University
摘要：The rise of online marketplaces has raised customer expectations regarding customization and lead time. It poses significant challenges to manufacturing firms and prompts a move from make-to-stock to a more flexible make-to-order system. Compared to make-to-stock settings, make-to-order systems cannot smooth fluctuations in demand using available stock. While viewing dynamic pricing as a useful strategy to balance supply with demand, many manufacturing firms can also create capacity flexibilit...
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作者：Scott, Alex; Davis-Sramek, Beth; Ketchen Jr, David J.
作者单位：University of Tennessee System; University of Tennessee Knoxville; Auburn University System; Auburn University; Auburn University System; Auburn University
摘要：Although safety within operational systems depends on compliance with regulations, non-compliance is common in many settings. Trucking is a meaningful industry for studying operational safety compliance given that the industry is large and important, truck accidents kill thousands annually, and such accidents collectively cost the U.S. economy billions of dollars. Although the truck driving occupation is dominated by men, significant efforts are underway to recruit more women into the professi...
