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作者：Rath, Sandeep; Swaminathan, Jayashankar M.; Coleman Jr, Charles A.
作者单位：Indian School of Business (ISB); University of North Carolina; University of North Carolina Chapel Hill; University of North Carolina; University of North Carolina Chapel Hill; University of North Carolina School of Medicine
摘要：About 27% of patients with diabetes also suffer from depression, and the presence of co-morbid depression could increase the cost of care for diabetes by up to 100%. Several randomized clinical trials have demonstrated that physical and mental health are more likely to improve for diabetes patients suffering from depression when regular treatment for depression is provided in a primary care setting (called Collaborative Care). However, Collaborative Care requires additional resource utilizatio...
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作者：Zhu, Sheng; Wang, Jinting; Zhang, Zhe George
作者单位：Henan Polytechnic University; Central University of Finance & Economics; Western Washington University; Simon Fraser University
摘要：In this research, we investigate the economics of queueing systems with strategic non-risk-neutral customers, emphasizing the value-at-risk (VaR) framework. It is distinct from the moment-based utility structure of Naor's model by introducing the maximum loss customers can bear with a certain level of confidence. We consider both homogeneous and heterogeneous cases of risk preferences under different information levels. Our findings demonstrate that optimal strategies in observable queueing sy...
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作者：de Koster, Rene; Roy, Debjit; Lim, Yun Fong; Kumar, Subodha
作者单位：Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; Indian Institute of Management (IIM System); Indian Institute of Management Ahmedabad; Singapore Management University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：Managing the performance of intralogistics operations, that is logistics operations within facilities such as manufacturing plants, order fulfillment warehouses, ports and terminals, and retail stores, is critical in fulfilling customer expectations. Traditional decision-making for intralogistics operations is based on historical data, typically collected over long-range intervals with significant processing delays. However, nowadays, Internet of Things (IoT) applications are used to gather de...
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作者：Han, Xintong; Lu, Shijie; Wang, Xin (Shane); Cui, Nan
作者单位：Laval University; University of Notre Dame; Virginia Polytechnic Institute & State University; Wuhan University
摘要：The COVID-19 pandemic triggered a global shift from face-to-face instruction to online learning, posing new operational challenges for business schools, particularly in equipping students with quantitative skills essential for the labor market. Leveraging China's abrupt lockdown policies as a natural experiment, we examine the heterogeneous effects of online education on student academic performance. Using a panel dataset of 15,329 observations from 7,867 undergraduate students across nine Chi...
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作者：Xie, Yaqi; Wang, Zizhuo
作者单位：University of Chicago; The Chinese University of Hong Kong, Shenzhen
摘要：We consider a dynamic capacity control problem with seat selection and dynamic surcharge in the railway industry. In such problems, passenger arrives with a request for an itinerary, having a seat preference and a certain willingness-to-pay for seat preference. The decision-maker needs to decide at each time period whether to open each itinerary, a surcharge for each seat type in each open itinerary, and a seat assignment for each accepted request. The distinguishing feature of this problem is...
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作者：Mai, Yunke; Hu, Bin
作者单位：University of Kentucky; University of Texas System; University of Texas Dallas
摘要：Motivated by the recent rapid growths of freemium services, we study freemium service providers' dynamic operating policies to maximize their lifetime profits. We adopt a hybrid of the Bass diffusion model and the replicator equation from evolutionary game theory to capture the user base growth, and model the provider's dynamic decisions as an optimal control problem. We analyze two variants of the freemium business model inspired by two prominent examples, Dropbox and Spotify, which, respecti...
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作者：Zheng, Quan; Hu, Honggang; Pan, Xiajun Amy
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; Tongji University; State University System of Florida; University of Florida
摘要：The concept of retail pass-through, including own-brand and cross-brand pass-throughs, is critical for channel management strategies. With a classical common retailer channel, our paper provides a novel perspective on channel pricing through the lens of retail pass-through, synthesizing and extending the existing results. By employing the conduct parameter approach, our study identifies two important driving forces behind channel pricing strategies: vertical strategic effect and competition mo...
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作者：Hu, Li; Zhou, Xiangyu; Choi, Tsan-Ming; Du, Shaofu
作者单位：Nanjing University of Finance & Economics; Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of Liverpool
摘要：The increasing frequency of traffic accidents involving food delivery drivers has raised public concern about the safety of fast delivery services. In response, food delivery platforms have introduced two corporate social responsibility (CSR) strategies to enhance drivers' road safety: One in which the platform assumes full responsibility for extending delivery times and another that empowers consumers to decide on extended delivery times. Additionally, policymakers are mandating that platform...
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作者：Liu, Huan; Li, Xiyao; Pan, Yuchen
作者单位：Nankai University; Nankai University; Renmin University of China
摘要：The proliferation of mobile commerce channels has fundamentally reshaped retail ecosystems, particularly in digital markets like China where smartphone adoption approaches saturation among internet users. While extant literature has extensively examined the impact of new channel introductions (e.g., online, offline, mobile) on firm performance, less attention has been paid to consumer behavioral nuances within established digital interfaces. Addressing this gap, our study pioneers a comparativ...
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作者：Agrawal, Vishal V.; Bellos, Ioannis; Ren, Hang
作者单位：Georgetown University; George Mason University
摘要：A major concern that customers face when considering buying an electric vehicle is the uncertainty about its ability to cover their mobility needs. While an electric vehicle's rated range is publicly known, the range it realistically achieves for a given customer is not, as it depends on idiosyncratic driving factors that customers can fully understand only through hands-on experience. Dealer services like extended test drives can alleviate customers' concerns and have the potential to increas...
