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作者:Agrawal, Anupam; Mukherjee, Ujjal; Muthulingam, Suresh
作者单位:Texas A&M University System; Texas A&M University College Station; Mays Business School; University of Illinois System; University of Illinois Urbana-Champaign; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要:In the automotive industry, when firms develop quality knowledge at their suppliers to address quality issues, some of the knowledge can spill over to other firms that use the same suppliers. We investigate how organizational forgetting affects such quality gains obtained from spillover. We analyze the quality data of 191 suppliers who supply similar products to two distinct businesses: a car and a commercial vehicle manufacturer. A latent class analysis identifies that the spillover of qualit...
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作者:Naumov, Sergey; Keith, David R.; Fine, Charles H.
作者单位:Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Massachusetts Institute of Technology (MIT); Massachusetts Institute of Technology (MIT)
摘要:Automated vehicles (AVs) have emerged rapidly in recent years, becoming a focus of high expectations and heated debates. Advocates argue that the arrival of AVs will make driving safer, greener, cheaper, and faster, bringing ubiquitous access to transportation while significantly reducing traffic congestion and environmental impacts. Skeptics, in contrast, suggest that the appeal of AVs will induce additional driving, offsetting or even overwhelming the positive effects of increased automation...
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作者:He, Qiao-Chu; Chen, Ying-Ju; Righter, Rhonda
作者单位:Southern University of Science & Technology; Hong Kong University of Science & Technology; University of California System; University of California Berkeley
摘要:In this paper, we study customers' learning behaviors in service operations systems, when the customers hold incorrect beliefs about the population distribution (projection effects). We propose a basic model wherein the customers are heterogeneous in both delay sensitivity and awareness of service quality, which explains rational hesitations: The uninformed and patient customers obfuscate the quality signaled by the queue length for the uninformed and impatient customers, who wait and join whe...
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作者:Yoo, Eunae; Rabinovich, Elliot; Gu, Bin
作者单位:University of Tennessee System; University of Tennessee Knoxville; Arizona State University; Arizona State University-Tempe; Boston University
摘要:Information is a perishable resource that is costly to produce and distribute to stakeholders. To ensure the rapid and broad diffusion of this resource, humanitarian organizations (HOs) have become increasingly intent on building larger follower networks on social media platforms. Our study examines the growth of these networks, particularly in response to the sharing of social media content originally produced by the HOs during periods of normalcy and emergency. To analyze this phenomenon, we...
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作者:Ghoshal, Abhijeet; Kumar, Subodha; Mookerjee, Vijay
作者单位:University of Wisconsin System; University of Wisconsin Milwaukee; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University of Texas System; University of Texas Dallas
摘要:We analyze a case where two competing firms, a personalizing firm that makes product recommendations and a non-personalizing firm that does not recommend products, compete with each other and may participate in a data sharing alliance (in which the non-personalizing firm shares its data with the personalizing firm). The customer is strategic as she first visits the personalizing firm to find out what product to purchase among the recommended ones and purchases the product eventually from one o...
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作者:Nakkas, Alper; Alan, Yasin; Kurtulus, Mumin
作者单位:University of Texas System; University of Texas Arlington; Vanderbilt University
摘要:Category captainship (CC) is a supply chain practice in which a retailer collaborates with a manufacturer to develop and implement a category management strategy. We examine the role of retail competition in CC implementations by analyzing a game-theoretic setting with two competing retailers. We first consider a benchmark model in which both retailers adopt traditional category management. Then, we consider a CC model in which the focal retailer implements CC. Comparing the equilibrium outcom...
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作者:Li, Zhuoxin; Duan, Jason A.; Ransbotham, Sam
作者单位:Boston College; University of Texas System; University of Texas Austin
摘要:Crowdfunding, a peer-to-peer fundraising mechanism, solicits capital from individual backers to support entrepreneurial projects. Entrepreneurs set a funding target and deadline; the project will be funded only if it reaches this funding target by the deadline. Backers individually decide whether to contribute, but their total contributions collectively determine whether the project will be successfully funded. This study models the dynamics of backers' contributions in the presence of success...
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作者:Qu, Huashuai; Ryzhov, Ilya O.; Fu, Michael C.; Bergerson, Eric; Kurka, Megan; Kopacek, Ludek
作者单位:University System of Maryland; University of Maryland College Park; University System of Maryland; University of Maryland College Park; University System of Maryland; University of Maryland College Park
摘要:In business-to-business (B2B) pricing, a seller seeks to maximize revenue obtained from high-volume transactions involving a wide variety of buyers, products, and other characteristics. Buyer response is highly uncertain, and the seller only observes whether buyers accept or reject the offered prices. These deals are also subject to high opportunity cost, since revenue is zero if the price is rejected. The seller must adapt to this uncertain environment and learn quickly from new deals as they...
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作者:He, Long; Rong, Ying; Shen, Zuo-Jun Max
作者单位:National University of Singapore; Shanghai Jiao Tong University; University of California System; University of California Berkeley; University of California System; University of California Berkeley
摘要:When product recalls happen, firms not only have to incur additional logistics costs but also suffer from a damaged reputation. Besides, they may also supply disruption risk, under which a supplier could fail to deliver the quantity ordered at all. In this study, we discuss how to mitigate supply disruption and recall risks in the perspective of (outbound) product distribution strategy in joint with (inbound) sourcing decision. Specifically, we compare the dedicated and uniform distribution st...
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作者:Tang, Qian; Whinston, Andrew B.
作者单位:Singapore Management University; University of Texas System; University of Texas Austin
摘要:Security negligence, a major cause of data breaches, occurs when an organization's information technology management fails to adequately address security vulnerabilities. By conducting a field quasi-experiment using outgoing spam as a focal security issue, this study investigates the effectiveness of reputational sanctions in reducing security negligence in a global context. In the quasi-experiment, a reputational sanction mechanism based on outgoing spam was established for four countries, an...