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作者:Morris, JA; Feldman, DC
作者单位:University of South Carolina System; University of South Carolina Columbia
摘要:This article conceptualizes the emotional labor construct in terms of four dimensions: frequency of appropriate emotional display, attentiveness to required display rules, variety of emotions to be displayed and emotional dissonance generated by having to express organizationally desired emotions not genuinely felt. Through this framework, the article then presents a series of propositions about the organizational-, job-, and individual-level characteristics that are antecedents of each of the...
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作者:Bird, A
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作者:Hirsch, PM; Lounsbury, MD
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作者:Shenkar, O
作者单位:University of Hawaii System; University of Hawaii Manoa
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作者:Schultz, M; Hatch, MJ
作者单位:Cranfield University
摘要:This article presents a new strategy for multiparadigm research that promotes interplay between paradigms. We develop interplay across the border of functionalist and interpretive paradigms and use organizational culture studies as an example of how interplay affects multiparadigm relations. In addition to clarifying paradigm contrasts, the article points to connections between paradigms by taking a postmodern perspective.
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作者:Chen, MJ
摘要:This article bridges two important subjects in strategy: competitor analysis and interfirm rivalry. Through a refined conceptualization of competitor analysis, the article introduces two firm-specific, theory-based constructs: market commonality, developed from the literature on multiple-point competition, and resource similarity, derived from the resource-based theory of the firm. The joint consideration of these two constructs shows the complementarity of these two prominent but contrasting ...
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作者:Thompson, RC; Hunt, JG
作者单位:Texas Tech University System; Texas Tech University
摘要:One of the key aspects of organizational and societal interventions is different kinds of attitude change. These different kinds of change have been operationalized in terms of the well-known Alpha (a simple shift in assessment before and after the intervention). Beta (a shift in the respondent's metric with an accompanying change in distance anchors). and Gamma (a respondent's subjective redefinition of the construct) change typology. Researchers who use this typology have considered changes ...
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作者:Grant, JH
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作者:Klein, KJ; Sorra, JS
摘要:Implementation is the process of gaining targeted organizational members' appropriate and committed use of an innovation. Our model suggests that implementation effectiveness-the consistency and quality of targeted organizational members' use of an innovation-is a function of (a) the strength of an organization's climate for the implementation of that innovation and (b) the fit of that innovation to targeted users' values. The model specifies a range of implementation outcomes (including resis...
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作者:Bamberger, P; Fiegenbaum, A
摘要:We examine how managers use strategic reference points (SRPs) or benchmarks to guide their strategic decision making with regard to human resource (HR) issues and how these benchmarks can affect the performance-based consequences of such decisions, After describing the reference points that are relevant to the HR system we develop propositions regarding the likely configuration of such reference points and their impact on the nature of HR policies and practices. We also explain hour the manage...