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作者:NAYYAR, PR
摘要:Service businesses are often urged to focus because otherwise they will falter. In effect, the focus or falter argument suggests that focus by service firms is likely to result in superior performance. Service firms might focus on serving selected customer segments, capitalizing on distinctive internal capabilities, and serving particular geographic regions. Each focus offers certain potential benefits. This study collected data from the chief executives of 198 service firms to develop systema...
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作者:CONNOR, PE
摘要:Patterns of employees' participation in a number of specific decisions were studied in 101 Oregon nursing homes. The inquiry concerned whether such patterns vary according to the contextual properties of facility size, skill level, and profit-making orientation. Although interaction effects varied, main-effect results were strong.
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作者:SHERIDAN, JE
摘要:This study investigated the retention rates of 904 college graduates hired in six public accounting firms over a six-year period. organizational culture values varied significantly among the firms. The variation in cultural values had a significant effect on the rates at which the newly hired employees voluntarily terminated employment. The relationship between the employees' job performance and their retention also varied significantly with organizational culture values. The cultural effects ...
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作者:PIERCE, JL; DUNHAM, RB
作者单位:University of Wisconsin System; University of Wisconsin Madison
摘要:This investigation examined police officers' responses to a change from a forward rotating 8-hour-shift schedule to a 12-hour compressed shift schedule. As predicted, significant improvements were observed in the areas of schedule-related interference with personal activities, work-schedule attitudes, general affect, and stress and fatigue. In addition, organizational effectiveness improved, but general work attitudes remained unchanged.
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作者:GREGERSEN, HB; BLACK, JS
作者单位:University of Turku
摘要:This study of 321 American managers on international assignment in Pacific Rim or European countries assessed theoretically and empirically the extent to which various personal, job, organizational, and nonjob factors accounted for commitment to their parent companies and foreign operations. Regression analyses found both common and unique antecedent variables related to each target of organizational commitment; furthermore, discriminant analysis revealed patterns of dual and unilateral commit...
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作者:WIERSEMA, MF; BANTEL, KA
作者单位:Wayne State University
摘要:This study examined the relationship between the demography of top management teams and corporate strategic change, measured as absolute change in diversification level, within a sample of Fortune 500 companies. Controlling for prior firm performance, organizational size, top team size, and industry structure, we found that the firms most likely to undergo changes in corporate strategy had top management teams characterized by lower average age, shorter organizational tenure, higher team tenur...
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作者:TURBAN, DB; DOUGHERTY, TW
摘要:In the context of campus recruiting for organizational positions, this study examined the influences of recruiter behaviors and characteristics and interview focus and structure on applicants' attraction to firms. Recruiters and applicants completed surveys after campus interviews. We measured attraction to the firms as expectancy and valence perceptions. Results indicated that applicant perceptions of recruiter behaviors, especially the interest shown in candidates, had the strongest influenc...
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作者:KARAMBAYYA, R; BRETT, JM; LYTLE, A
作者单位:Northwestern University
摘要:Using a simulated organizational dispute, we contrasted the behavior of intervening third parties who had formal authority over the disputants to that of third parties who had no authority over them and examined the effect on third-party behavior of actual supervisory experience. The study also tested the relationships among third-party behavior, the outcome of the dispute and disputants' perceptions of fairness. Subjects were M.B.A. candidates and executive program participants; 99 percent ha...
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作者:HEIDE, JB; MINER, AS
作者单位:University of Wisconsin System; University of Wisconsin Madison
摘要:This research examined cooperation between 136 industrial buyers and suppliers. We identified four domains of potential cooperation: flexibility, information exchange, shared problem solving, and restraint in the use of power. Using an iterated games framework, we predicted that [1] anticipated open-ended future interaction, or extendedness, and [2] frequency of contact will increase the chances that a pattern of cooperative behavior will occur, but [3] performance ambiguity will decrease such...
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作者:GEORGE, JM
摘要:It was hypothesized and found that task visibility and intrinsic task involvement would each be negatively associated with social loafing in an ongoing organization. Individuals engaged in social loafing put forth low effort when performing work in groups. Intrinsic involvement was not a significant predictor of social loafing when task visibility was controlled. However, as hypothesized, intrinsic involvement moderated the relationship between task visibility and social loafing in such a way ...