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作者：Yahav, Inbal; Goldstein, Anat; Geva, Tomer; Meir, Shahar; Shehory, Onn
作者单位：Tel Aviv University; Ariel University; Bar Ilan University
摘要：In recent years, the field of natural language processing has made remarkable progress with the emergence of large language models (LLMs). In particular, the ability of LLMs to provide fact-based, free-text responses to user queries has the potential to revolutionize domains such as online search and the use of informative chatbots. However, extensive validation is required so that the response accuracy of question-answering LLMs can be confidently trusted. This paper introduces a framework to...
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作者：Harmon, Kevin Andrew; Walden, Eric A.
作者单位：University of Arkansas System; University of Arkansas Fayetteville; Texas Tech University System; Texas Tech University
摘要：Although latency is a common feature of digital systems, its effects on user performance remain poorly understood. Prior studies report contradictory findings: some show that latency impairs decision making, others find no effect, and a few suggest potential benefits. This paper clarifies these inconsistencies through two sets of empirical studies. We demonstrate that latency can improve decision accuracy, but only under a specific boundary condition: task-relevant information must be present ...
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作者：Xu, DaPeng; Zhang, Xiaoquan (Michael); Hong, Hong; Ye, Qiang
作者单位：South China University of Technology; Chinese University of Hong Kong; Tongji University; Chinese Academy of Sciences; University of Science & Technology of China, CAS
摘要：Online product and service ratings have great value for both sellers and consumers. Prior research, however, often treats online ratings equally even if the individuals who generate these ratings have very different backgrounds. This study examines how tourists differ from locals when they generate online ratings. We find that, relative to locals, tourists exhibit an upward bias when they rate restaurants. More specifically, a consumer as a tourist is at least 13.4% more likely than as a local...
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作者：Xia, Yu; Chen, Hailiang; Fang, Yulin
作者单位：The Chinese University of Hong Kong, Shenzhen; University of Hong Kong
摘要：In the highly competitive mobile market, third-party vendors located outside the purview of hosting mobile platforms are becoming major suppliers of functional tool kits for mobile app development and innovation. Mobile app developers, however, face the uncertainty of whether and how to use third-party software development kits (SDKs) from these external vendors to create more appealing and engaging mobile apps. This study examines the extent to and conditions under which third-party SDK utili...
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作者：Zhang, Xiaohui; He, Qinglai; Zhang, Zhongju
作者单位：University of Wisconsin System; University of Wisconsin Milwaukee; University of Wisconsin System; University of Wisconsin Madison; Arizona State University; Arizona State University-Tempe
摘要：Online discussion platforms distribute content primarily through social and nonsocial newsfeed channels. Prior research has examined user engagement within individual channels, but less is known about their interactions. This study investigates the impact of reducing the visibility of a social channel (friends' liked content) on the quantity and diversity of user engagement with other newsfeed channels. Drawing on the channel substitution and complementarity framework, we develop our hypothese...
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作者：Singh, Tanya; Ramaprasad, Jui; Ganju, Kartik K.
作者单位：Rensselaer Polytechnic Institute; University System of Maryland; University of Maryland College Park; University of Minnesota System; University of Minnesota Twin Cities
摘要：We examine if performing a programming task alters a decision maker's response to a well-known moral dilemma: the trolley problem. In the problem, the decision maker must choose between inaction that sacrifices multiple lives or a deliberate action that changes the course of events and sacrifices a different life. We argue that computer programming requires structured, rule-based cognition, resulting in a deliberative mindset. This mindset leads decision makers to prefer sacrificing a single l...
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作者：Zhang, Xiaoquan (Michael); Xu, DaPeng; Hong, Hong; Chan, Kalok
作者单位：Chinese University of Hong Kong; South China University of Technology; Tongji University; City University of Hong Kong
摘要：The environmental, social, and corporate governance (ESG) practice has become very important in contemporary business, and it is believed to have a profound impact on firm value and the stakeholders. However, how investors on social media react to firms' ESG performance is still not clear. Exploiting investor-generated content from a popular online investment community (Seeking Alpha) and ESG performance scores from a professional provider (Sustainalytics), we first run multiple regressions to...
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作者：Peng, Xixian; Wang, Xinwei; Guo, Yutong; Teo, Hock Hai
作者单位：Zhejiang University; University of Auckland; The Chinese University of Hong Kong, Shenzhen; National University of Singapore
摘要：People interact with digital devices to perform a variety of activities. Notably, these interactions are characterized by a shift from a mouse-based, nontouch interface to a touchscreen-based, touch interface. The findings of 10 studies (N = 1,712) demonstrate that different sensorimotor experiences associated with touch versus nontouch interfaces induce alternative mental states differing in construal levels. Neural evidence obtained from an electroencephalogram study shows that using the tou...
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作者：Rieder, Annamina
作者单位：Simon Fraser University
摘要：Despite wearable self-tracking devices' potential to improve their users' health, they do not live up to that potential when users discontinue using them after short periods or use them in ineffective ways. To yield positive health effects, wearables must not only be used but also used effectively, that is, in a way that helps achieve the goals for using them. Although the literature on what can help to ensure effective use is conclusive, little is known about the dynamics that are at play onc...
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作者：Liu, Yahui; Wang, Lei; Yang, Shuai; Wang, Yanwen
作者单位：Nanjing Audit University; Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Donghua University; University of British Columbia
摘要：Artificial intelligence (AI)-powered digital streamers are transforming live streaming by autonomously interacting with consumers to promote products in real time. Leveraging advancements in AI, virtual reality, and generative AI, these entities combine human-like visual design (form realism) and interactive capabilities (behavioral realism) to enhance consumer engagement. Despite their growing adoption, the economic impact of digital streamers on product sales and the optimal design strategie...
