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作者:Wei, Shaobo; Zhang, Yuanyuan; Dong, John Qi
作者单位:Hefei University of Technology; Nanyang Technological University
摘要:Organizations have been increasingly implementing artificial intelligence (AI) into their work environments to gain a competitive advantage and expect employees to appropriately use it in their daily work. However, employees do not always comply with organizational AI policies when using AI, which may inhibit value creation and induce various problems. It is thus imperative for organizations to understand how to promote employees' AI compliance. Drawing on feedback intervention theory (FIT), w...
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作者:Liu, Yuchen; Wang, Lizheng; Tan, Yong; Li, Yongjun
作者单位:State University System of Florida; University of Florida; Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of Washington; University of Washington Seattle
摘要:Online reading platforms increasingly adopt a by-chapter purchase model and embed novel in-chapter commenting functions to alleviate consumer uncertainty about the quality of digital books. This study examines how these platform designs influence consumer learning and purchasing behavior. We develop a Bayesian learning model that captures how consumers form and update beliefs about book quality using both their own consumption experience and indirect signals derived from prior readers' in-chap...
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作者:Cao, Rui; Matta, Moksh; Cavusoglu, Hasan; Aziz, Arslan; Kafaee, Ozum
作者单位:University of British Columbia; Simon Fraser University
摘要:The rising digitalization of corporations has exposed shareholders to a significant financial downfall if a cyber risk materializes. Consequently, corporations are increasingly expected to disclose more information about these risks. Although such disclosures provide greater transparency into the firms' management of cyber risks and are often viewed favorably, strategy literature suggests they can also shape how shareholders respond to subsequent failures in firms' cyber risk management. As su...
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作者:Zhang, Sixuan; Hao, Zhuang; Leidner, Dorothy E.; Cowan, Benjamin W.
作者单位:Jinan University; Beihang University; University of Virginia; Washington State University
摘要:This paper examines how cyberbullying victimization affects adolescent substance use and what role different cyber features play in this process. We followed the full research cycle multimethod design archetype and iterated between inductive and deductive methods. The paper includes three studies. In Study 1, we used the propensity score matching technique to deductively analyze over half a million observations from the 2011-2019 state and national Youth Risk Behavior Surveillance surveys. Our...
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作者:Wu, Ji; Fang, Yulin; Zhao, J. Leon; Zhu, Xinyu
作者单位:Sun Yat Sen University; University of Hong Kong; Shanghai International Studies University; Wenzhou-Kean University
摘要:Although hospital-affiliated online health communities (OHCs) provide enormous potential for health promotion, their application can create uncertainty and complexities for existing off-line healthcare systems in terms of quality and equity concerns. Understanding how and why physicians' off-line care quality and equity may change after joining an OHC is a critical yet underexplored question, particularly for patients with low socioeconomic status (SES), who are more likely to be impacted by s...
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作者:Cao, Chengxin; Subramani, Mani; Ray, Gautam; Gupta, Alok
作者单位:Baruch College (CUNY); City University of New York (CUNY) System; Baruch College (CUNY); University of Minnesota System; University of Minnesota Twin Cities
摘要:As organizations strive to make workplaces more diverse and inclusive, it is essential to understand how various employee groups access and process information and how that impacts their performance and career outcomes. Against this backdrop, this study examines how knowledge repository affects female employees' performance and promotion likelihood in a gendered workplace. The analysis of a large archival data set on repository accesses by employees of a large engineering firm first shows that...
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作者:Hojati, Afrouz; Nault, Barrie R.
作者单位:University of Calgary
摘要:The task of balancing online safety with preserving freedom of expression is increasingly challenging for social media platforms. We examine shadowbanning (making a user's content hidden without their knowledge) and content removal (removing content with a user's knowledge) to determine their relative impacts on market coverage, moderated content, platform profit, consumer surplus, and welfare. With shadowbanning, users assess a probability, or a belief, that a platform implements shadowbannin...
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作者:Gu, Xian; Cao, Jingcun; Fang, Yulin
作者单位:Indiana University System; IU Kelley School of Business; Indiana University Bloomington; University of Hong Kong
摘要:Digital platforms strive to filter out consumer reviews that are manipulated, which has become a common and increasingly vexing problem that can take anywhere from days to months to detect. Yet little is known about the consequences of such reviews on product market performance. Using data from the Apple App Store, we examine how the app's ranking changes when it receives manipulated reviews that are later filtered out by Apple. Our findings reveal that both one-star and five-star manipulated ...
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作者:Li, Yongjian; Wang, Yusheng; Luo, Xin (Robert); Bai, Xuanming
作者单位:Nankai University; Hong Kong Polytechnic University; University of New Mexico; Tianjin University
摘要:The sales of experience goods, whose characteristics can only be ascertained by purchasing and using, are woven with the strategic waiting behavior of consumers, which is often driven by their perceived risk and limited knowledge regarding the applicability of the goods. This cautious approach may potentially lead to diminished profits for sellers. However, the rapid growth of the online platform economy has spawned a remarkable reversal of this phenomenon. Resale platforms have emerged as a s...
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作者:Mo, Tiahui; Sarkar, Sumit; Chen, Tianqing
作者单位:Clemson University
摘要:Crowdsourcing platforms provide venues for firms looking for solutions (seekers) to interact with individuals who can provide solutions (solvers). As crowdsourcing contest platforms have grown in popularity, with numerous tasks being posted on a daily basis, a concern that has emerged is that many similar tasks compete for solver attention, with some tasks failing to attract sufficient solver participation. To alleviate this concern, in addition to regular task listings, many crowdsourcing pla...