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作者：Wang, Lei; Zhang, Yifan; Ho, Yi-Jen (Ian)
作者单位：Indiana University System; IU Kelley School of Business; Indiana University Bloomington; Auburn University System; Auburn University; Tulane University
摘要：Gamification has been widely adopted to engage users in various domains. To improve the effectiveness of gamification systems, we propose a generic framework to design and fine-tune a gamification system. Our study focuses on a badge system and considers three major design elements, namely, volume (the number of badges), variety (the number of badge categories), and valence (high-tier badges). We characterize the dynamics of user-system interactions on Stack Overflow and conduct policy experim...
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作者：Sun, Geng; Cavusoglu, Huseyin; Raghunathan, Srinivasan
作者单位：University of Texas System; University of Texas Rio Grande Valley; University of Texas System; University of Texas Dallas
摘要：Online marketplaces, which facilitate transactions between consumers and sellers, have transformed the shopping experience across multiple product categories. Addressing the challenges related to shipping associated with online purchases of physical products, many marketplaces have introduced membership-based free shipping (MFS) programs and concomitantly invested heavily in their logistics and fulfillment capabilities. Seeking to monetize these capabilities, Amazon recently extended its progr...
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作者：Halckenhaeusser, Andre; Forderer, Jens; Heinzl, Armin; Henfridsson, Ola
作者单位：University of Mannheim; University of Miami
摘要：Software platforms are extensible systems built on a core-periphery model, where the platform owner provides a foundational code base that third-party developers can leverage for complementary apps. This model incentivizes software platform owners to enlarge the overall value generated by the ecosystem, thereby increasing their share of the revenues, rather than competing directly with third-party developers by offering apps themselves. As part of this strategy, platform owners nevertheless in...
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作者：Wang, Xunyi; Lin, Yu-Wei; Han, Wencui; Qiu, Liangfei
作者单位：Baylor University; State University of New York (SUNY) System; Stony Brook University; State University System of Florida; University of Florida
摘要：There is a widespread debate over how gig workers should be classified. The passage of California Assembly Bill 5 (AB5)-a landmark legislation aimed at correcting the misclassification of gig workers-has significant implications for workers, platforms, regulators, and the broader economy. Leveraging the enforcement of AB5 as a natural experiment, this study empirically examines its impact on gig workers' earnings in California. Using data from a leading online labor market that connects employ...
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作者：Schulz, Colin; Bendig, David; Kriebel, Johannes; Haubner, Kathrin; Fainshmidt, Stav
作者单位：University of Munster; University of Hamburg; State University System of Florida; Florida International University
摘要：Manufacturing firms face increasing pressures to digitalize their resource base. Following the notion that adaptive changes hinge on the knowledge of top managers, we examine how the technology-and business-related human capital of chief executive officers (CEOs) drives digital product innovation in distinct environments. Drawing on the dynamic managerial capabilities perspective, we argue that technological knowledge enables CEOs to sense and act on opportunities arising from digital technolo...
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作者：Gao, Yang; Zhang, Maggie Mengqing; Rui, Huaxia
作者单位：University of Illinois System; University of Illinois Urbana-Champaign; University of Virginia; University of Rochester
摘要：To battle against rampant misinformation on social media, many platforms are experimenting with crowdsourced fact-checking-systems that rely on social media users' annotations of potentially misleading content. This paper investigates the efficacy of such systems in curbing misinformation in the context of Community Notes, a pioneering crowdsourced fact-checking system from Twitter/X. Utilizing a regression discontinuity design, we empirically identified the positive effect of publicly display...
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作者：Gao, Yiwen; Wattal, Sunil; Thatcher, Jason
作者单位：Clemson University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University of Colorado System; University of Colorado Boulder
摘要：The rapid rise in information security incidents and the growing significance of cybersecurity have prompted many firms to elevate chief information security officers (CISOs) to top management teams (TMTs). Although prior work has examined the security-related impact of the CISO on firms, the implications of elevating the CISO to the TMT regarding the value of businesses have not been explored. Understanding how to integrate CISOs into TMTs is critical, as they bring a unique perspective on se...
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作者：Shi, Bowen; Mao, Xiaojie; Yang, Mochen; Li, Bo
作者单位：Tsinghua University; Tsinghua University; University of Minnesota System; University of Minnesota Twin Cities
摘要：This research commentary introduces double/debiased machine learning (DML), a novel methodological framework, to the information systems (IS) research community, demonstrating its power to address the challenges of empirical model specifications. DML combines the flexibility of modern machine learning (ML) techniques with the rigor of semiparametric statistical theory, enabling effective modeling of complex functions alongside valid statistical inference. The paper provides an accessible and c...
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作者：Chen, Xiaomeng; Forman, Chris; Kummer, Michael
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; Cornell University; Universidade Nova de Lisboa
摘要：We analyze whether and under what conditions adding a new, informal space for interaction can improve knowledge exchange in an online community. We explore this question by analyzing the effects of introducing chat rooms in the Stack Overflow questionand-answer (Q&A) forum. Using a difference-in-differences approach, we find that the introduction of a chat room increases user contributions in related programming tags in the Q&A forum but only among community users who are active in the chat ro...
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作者：Lera, Sandro Claudio; Leng, Yan
作者单位：Southern University of Science & Technology; Southern University of Science & Technology; University of Texas System; University of Texas Austin
摘要：Many sociotechnical systems feature group interactions that cannot be accurately represented by traditional network models because these reduce all interactions to pairwise links. As a result, classical network centrality measures often misidentify key actors in domains where diffusion occurs through higher-order group-based processes. To address this gap, we develop a hypergraph-based centrality framework that models diffusion using theory-informed random-walks. This approach incorporates dom...
