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作者：Zhang, Xiaomin; Yan, Bo; Chen, Bin; Wu, Long; Liu, Yao
作者单位：Northwestern Polytechnical University; Xi'an Jiaotong University; City University of New York (CUNY) System; Baruch College (CUNY); City University of New York (CUNY) System
摘要：When confronted with demanding workloads and limited resources, grassroots bureaucrats may resort to procrastinating on tasks as a coping strategy. This study integrates the Stimulus-Organism-Response (SOR) model, the Social Cognitive Theory (SCT), and the Conservation of Resources (COR) theory to unravel the multi-layered drivers of bureaucratic procrastination. Using survey data from Chinese grassroots bureaucrats, we employed a dual-logic approach that incorporated the perspectives of both ...
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作者：Heikkinen, Aleksander; van Gerven, Minna; Koulu, Riikka
作者单位：University of Helsinki; University of Helsinki
摘要：Automation in public administration is often seen as a recent, purely digital phenomenon that transforms decision-making and governance. This article challenges that view by elucidating a historical continuum in the automation of administrative decision-making. It introduces the concept of analog automation to highlight how complex social, organizational, legal, and historical factors have impacted decision-makers' discretionary space and paved the way for digital automation. Drawing on public...
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作者：Baekgaard, Martin; Martin, Lucie; Petersen, Niels Bjorn
作者单位：Aarhus University; Economic & Social Research Institute (ESRI)
摘要：Administrative burden research finds that citizens frequently experience burdens when interacting with government. However, evidence is based predominantly on studies of Western countries and social policies. We collect survey data (N approximate to 10,000) in the USA, UK, Mexico, South Korea, and Denmark, using nationally representative samples sourced via online survey panels, to explore similarities and differences in experiences of administrative burden across countries and policy domains....
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作者：Ingaggiati, Marta; Guerci, Marco; Barbato, Giovanni; Ruffini, Renato
作者单位：University of Milan; University of Milan; University of Milan
摘要：In the historical trajectory of public administration (PA), bureaucratic and post-bureaucratic models have competed and coexisted in unstable relations. Recent studies have put forward the idea that those models constitute two poles of the paradox. Despite growing interest in this paradox perspective in PA literature, extant studies have not extensively explored it across time and multiple organizational domains. To address these gaps, this article investigates how PAs have navigated the burea...
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作者：Mergel, Ines
作者单位：University of Konstanz; University of Vaasa; Fraunhofer Gesellschaft; Fraunhofer Germany; Fraunhofer Open Communication Systems
摘要：Public bureaucracies address challenging and complex problems by applying agile work practices when standard operating procedures or routines fail. In these situations, public managers need to decide whether to exploit existing bureaucratic routines or explore novel solutions through non-routine agile work practices. This study shows how public managers maneuver between different adoption decisions: (1) remain ambivalent and reject agile, (2) accommodate the needs of the bureaucracy and adjust...
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作者：Woodhouse, Eleanor Florence; Belardinelli, Paolo; Lee, Nathan
作者单位：University of London; University College London; University of London; University College London; Indiana University System; Indiana University Bloomington
摘要：A survey experiment on US elected local policymakers allows us to test how incumbents strategically use infrastructure projects in their electoral campaigns. Each local official is presented with a scenario in which they are asked to imagine that they are going to run for office again and that a new infrastructure project has just been approved in their district. We manipulate the type of project and whether it is delivered by the local government, private actors, or a mixture of the two. We f...
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作者：Samuel, Angela L.; Feeney, Mary K.; Willems, Jurgen
作者单位：Vienna University of Economics & Business; Arizona State University; Arizona State University-Tempe
摘要：Cross-sector collaborations bring together organizations with different values, missions, and goals to achieve shared outcomes. However, how accountability is attributed across sectors remains unclear, particularly given the potential influence of sector bias on citizen perceptions. Recent research suggests that clear information can mitigate such bias. Using a pre-registered 3 & times; 2 between-subjects experiment (N = 1515), we examine whether information cues about sector contributions (le...
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作者：Kennedy, Alexis R.; Kim, Youngsung; Moran, Taryn
作者单位：Colorado State University System; Colorado State University Fort Collins; Hankuk University Foreign Studies
摘要：Social equity is politically polarized, with advocates contending that it is a governance mandate and opponents claiming that it promotes reverse discrimination and inefficiencies. When implementing policies and programs, local bureaucrats must maneuver within this legal, ethical, normative, and political battlefield. This polarization can also be seen in budgeting processes when municipalities decide what to prioritize within their budgets. While some are leading their budgeting process with ...
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作者：Hodgkinson, Ian R.; Hughes, Paul; Arshad, Darwina; Ghosh, Swapan; Ainul, Mohd Sharizal
作者单位：Loughborough University; Lancaster University; Universiti Utara Malaysia; California State University System; California State University Northridge
摘要：Strategic improvisation often occurs in fast-paced decision-making environments. Yet, improvisation has received little scholarly attention in public administration and management. This knowledge gap leads to the study's research question: what drives strategic improvisation in the emergency services of a developing country? To answer this research question, the article examines the socio-structural pathways to strategic improvisation by drawing on survey questionnaire data collected from serv...
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作者：Hensel, David; Liegat, Marlen Christin; Vogel, Dominik; Vogel, Rick
作者单位：University of Hamburg
摘要：Public employees are expected to treat all citizens equally; however, due to limited resources and increasing demands, they often simplify their decisions by prioritizing based on social categories. Whereas previous studies have often focused on a few or even a single category at a time, this article employs a broader framework consisting of six citizen prototypes that public employees apply simultaneously in their assessments. The results of a choice-based conjoint experiment reveal that the ...
