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作者：Visser, E. Lianne; Kruyen, Peter M.
作者单位：Radboud University Nijmegen; Radboud University Nijmegen
摘要：Although scholars and practitioners promote creative uses of discretion in the delivery of public services, there is limited empirical research that explains through which activities street-level practitioners develop creative solutions. Based on over 300 hours of ethnographic observations of child and family practitioners, we demonstrate the pattern of collective and deliberate experimenting that encompasses creative discretion. The development of this subtype of discretion helps to better an...
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作者：Zavattaro, Staci M.; Marland, Alex; Eshuis, Jasper
作者单位：State University System of Florida; University of Central Florida; Memorial University Newfoundland; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
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作者：Bustos, Edgar O.
作者单位：Centro de Investigacion y Docencia Economicas A.C. (CIDE)
摘要：Despite the increasing number of publications on organizational reputation in the public administration throughout the last two decades, no systematic review has been conducted to synthesize the current state of the literature. This article contributes to this issue by bringing together empirical and theoretical academic research-119 articles and seven books-to analyze five critical aspects of this scholarship: conceptualization, types implemented, antecedents, outcomes, and multidimensionalit...
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作者：George, Bert; Steijn, Bram; Pandey, Sanjay K.; Decramer, Adelien; Audenaert, Mieke
作者单位：Ghent University; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam; George Washington University; Ghent University; Ghent University; Ghent University
摘要：Although there is consensus among scholars that red tape has negative consequences, there is a lack of synthesis on these negative effects. We conduct a meta-analysis and meta-regression of public administration evidence and ask: What is the impact of red tape on organizational performance and employee outcomes, and which conditions moderate this impact? Our meta-analysis finds that red tape has a significant, negative, and small-to-medium impact on both organizational performance and employee...
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作者：Mack, Gabriele; Ritzel, Christian; Heitkamper, Katja; El Benni, Nadja
作者单位：Swiss Federal Research Station Agroscope; Swiss Federal Research Station Agroscope; Swiss Federal Research Station Agroscope; Swiss Federal Research Station Agroscope
摘要：In this study, we test the hypothesis that farmers' experienced administrative burden affects their policy perceptions. Based on survey data from 808 randomly chosen Swiss farmers, a latent class approach is used to depict the heterogeneity of farmers' policy perceptions. We find that 20 percent of farmers are grumpy with the current direct payment policy, 23 percent are supporters, and 57 percent are indifferent, meaning that the latter group of farmers neither agree nor disagree with the dir...
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作者：Roberts, Alasdair
作者单位：University of Massachusetts System; University of Massachusetts Amherst
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作者：French, P. Edward; Eskridge, Robert D.
作者单位：Mississippi State University; Mississippi State University; University of North Carolina; Appalachian State University
摘要：How does mentoring impact the personal work-related attitudes of female city managers in the United States? Data from a survey of female city managers from cities of 5,000 people or more show that mentoring relationships often have a positive impact on the participant's self-confidence and preparation for her position in terms of understanding work processes, responsibilities, and relationships. Mentoring is especially important to females who are employed in their first city manager position ...
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作者：Adams, Ian T.; Mourtgos, Scott M.; Mastracci, Sharon H.
作者单位：Utah System of Higher Education; University of Utah; Utah System of Higher Education; University of Utah; Utah System of Higher Education; University of Utah
摘要：Administrative discretion can range from benign to troubling, and law enforcement officers possess the power to use physical violence in the discharge of their duties. Body-worn cameras (BWCs) are a workplace surveillance technology intended to monitor officer behavior in the field, but officers exercise discretion over whether or not to activate their cameras. So, what drives officers to activate BWCs? Combining unique survey and administrative data, three competing explanations of BWC activa...
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作者：Bell, Elizabeth; Ter-Mkrtchyan, Ani; Wehde, Wesley; Smith, Kylie
作者单位：University System of Ohio; Miami University; New Mexico State University; East Tennessee State University; University of Oklahoma System; University of Oklahoma - Norman
摘要：Existing research finds that increases in administrative burden reduce client access, political efficacy, and equity. However, extant literature has yet to investigate how administrative burden policies are interpreted by street-level bureaucrats (SLB), whose values and beliefs structure uses of discretion and client experiences of programs. In this article, we utilize quantitative and qualitative data to examine SLB policy preferences regarding administrative burden in Oklahoma's Promise-a me...
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作者：Belle, Nicola; Cantarelli, Paola
作者单位：Scuola Superiore Sant'Anna
摘要：We draw on the focus theory of normative conduct and nudge theory to experimentally test the effect of descriptive social norms on desired behaviors that public employees may engage in at suboptimal levels, namely, vaccination and help-seeking. Through a series of framed randomized controlled trials with 19,984 public healthcare professionals, we demonstrate that descriptive norms-doing what the majority of others do-trigger conformity. Specifically, employees are more likely to get a flu shot...
