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作者:Bishu, Sebawit G.; Camarena, Leonor; Feeney, Mary K.
作者单位:University of Washington; University of Washington Seattle; Indiana University System; Indiana University Bloomington; Arizona State University; Arizona State University-Downtown Phoenix
摘要:Our research centers on the role of city managers in responding to the COVID-19 pandemic in the United States. We begin by asking: What was the experience of city managers during the COVID-19 pandemic? Drawing on interview data from 87 US city managers we identify four emergent themes: crisis management, organizational and leadership contexts, unintended outcomes, and administrative impacts. We then apply Comfort's (2007) four Cs-cognition, communication, coordination, and control-to the inter...
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作者:Meier, Kenneth J.; Davis, Jourdan; Xu, Xiaoyang
作者单位:American University; Cardiff University; Leiden University - Excl LUMC; Leiden University; University of North Carolina; University of North Carolina Charlotte; Georgetown University
摘要:Debates over public programs frequently focus on questions of effectiveness, equity, and efficiency and the tradeoff among these objectives. Missing from the literature is whether the general public cares about these tradeoffs, can perceive such differences, and will act on them. This article reports on two pre-registered vignette experiments where the effectiveness, equity, and efficiency are assessed relative to experimental treatments focused on U.S. K-12 education involving test scores, eq...
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作者:Sapat, Alka; Mitsova, Diana; Sweeting, Karen D.; Esnard, Ann-Margaret; Escaleras, Monica
作者单位:State University System of Florida; Florida Atlantic University; State University System of Florida; Florida Atlantic University; University of Rhode Island; State University System of Florida; Florida Atlantic University
摘要:Weather-related disasters during the COVID-19 pandemic exacerbated the vulnerabilities of individuals and households, and concurrent disasters are becoming more of the norm as we face more extreme weather patterns. This study seeks to extend administrative burden scholarship to better understand the administrative burdens (real and perceived) that a citizen experiences when applying for disaster assistance while facing concurrent disasters. Using logistic regression analysis and Generalized St...
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作者:Kirkpatrick, Ian; Sturdy, Andrew J. J.; Alvarado, Nuria Reguera; Veronesi, Gianluca
作者单位:University of York - UK; University of Bristol; University of Sevilla; University of Bristol; Aarhus University; University of Bristol
摘要:Expenditure on management consultants in public sector organizations is generally seen as contributing to a hollowing out of the state through the substitution of internal management capability. However, there is little systematic evidence for this view which also ignores how public sector managers may, themselves, drive consulting use. Looking at 125 English public hospitals over 6 years, we explore the relationship between the development and composition of management functions and spending ...
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作者:Tummers, Lars
作者单位:Utrecht University; Utrecht University
摘要:Governments use nudges to stimulate citizens to exercise, save money and eat healthily. However, nudging is controversial. How the media frames nudge impacts decisions on whether to use this policy instrument. We, therefore, analyzed 443 newspaper articles about nudging. Overall, the media was positive about nudges. Nudging was viewed as an effective and efficient way to change behavior and received considerable support across the political spectrum. The media also noted that nudges were easy ...
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作者:Boon, Jan; Wynen, Jan; Verhoest, Koen
作者单位:Hasselt University; University of Antwerp; University of Antwerp
摘要:What happens to organizational rigidity when public organizations faced reputational threats over time? Do they take external criticism as incentives to become less rigid and more innovative and flexible through employee involvement and empowerment? Or do reputational threats paradoxically contribute to the very rigidity that is often stereotyped as inherent parts of government? Building on threat-rigidity theory, we test the temporal relation between reputational threats (both in terms of the...
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作者:Fleischer, Julia; Bezes, Philippe; Yesilkagit, Kutsal
作者单位:University of Potsdam; Leiden University - Excl LUMC; Leiden University; University of Potsdam
摘要:Structural duration conveys stability but also resilience in central government and is therefore a key issue in the debate on the structure and organization of government. This paper discusses three core variants of structural duration to study the explanatory relevance of politics. We compare these durations across ministerial units in four European democracies (Germany, France, The Netherlands, and Norway) from 1980 to 2013, totaling over 17,000 units. Our empirical analyses show that cabine...
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作者:Castro, Samanta Varela; Bustos, Edgar O.; Gonzatti, Daniel Saldivia
作者单位:University of Texas System; University of Texas Austin
摘要:Although reactions to reputational threats have been studied before, there is still an opportunity to understand the dynamics of reputation management facing a crisis. This study seeks to understand how the legal-procedural, moral, performative, and technical dimensions of reputation change during the management of an extended crisis in a public health organization. We explore the communication of the Mexican Health Secretariat by analyzing its press conferences and releases before and during ...
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作者:Loyless, Lauren H.
作者单位:University of Texas System; University of Texas Dallas
摘要:This paper seeks to evaluate how researched communication methods from within transformational leadership theory can contribute to the overall effectiveness of leader and organizational performance within remote working environments. A review of existing literature within the scope of research will aim to uncover if the four established elements of communication (oral, written, listening, and nonverbal), as defined by the Van Wart text Leadership in Public Organizations, remain efficient in tr...
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作者:Sexton, Thomas R.; Pitocco, Christine; Lewis, Herbert F.
作者单位:State University of New York (SUNY) System; Stony Brook University; State University of New York (SUNY) System; Stony Brook University
摘要:Organizations are complex and have many goals while almost all analytical tools measure performance using only one goal. Thus, analysts often rely on multiple analytical tools to produce a bewildering array of performance measures that often lack internal consistency and a clear focus. In this article, we show how data envelopment analysis (DEA) builds a performance frontier (analogous to a production frontier) that measures organizational performance in the presence of multiple organizational...