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作者：Wright, Bradley E.; Hassan, Shahidul; Baluran, Darwin A.
作者单位：University System of Georgia; University of Georgia; University System of Ohio; Ohio State University; Washington University (WUSTL)
摘要：Understanding how public organizations can lower employee burnout is important because burnout negatively affects both employee well-being and service effectiveness. This study explores whether public service motivation (PSM) can help alleviate burnout among frontline public sector workers, who frequently encounter high job demands and conflicting roles that heighten burnout risks. Analyzing two-wave matched survey data from police officers collected in 2019 and 2021, this study examines wheth...
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作者：Rimkute, Dovile; Mazepus, Honorata
作者单位：Leiden University; Leiden University - Excl LUMC; University of Amsterdam
摘要：Legitimacy is a central concern for independent agencies tasked with shaping policies. While expertise-based and reputation-sourced authority bases are assumed to be relevant for agency legitimacy, their individual and joint effects on citizens' perceptions lack comprehensive examination. To address this gap, the study integrates insights from bureaucratic politics, bureaucratic reputation, and cognitive psychology. Our survey experiment with Dutch citizens, focusing on the European Food Safet...
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作者：Zararsiz, Alperen; Terman, Jessica N.
作者单位：University of Oklahoma System; University of Oklahoma - Norman
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作者：Wei, Wenchi
作者单位：Tsinghua University
摘要：This paper examines how local institutions in U.S. municipalities can affect budget allocations for socially disadvantaged groups, specifically focusing on eight key institutions related to electoral rules, power dynamics, and bureaucratic authority. Additionally, we develop a composite index to assess the overall level of (de)politicization within the local institutional framework. Theoretically, local institutions can shape public officials' political accountability and administrative discre...
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作者：Bentzen, Tina Ollgaard; Siverbo, Sven; Winsvold, Marte
作者单位：Roskilde University; Karlstad University
摘要：Despite scholarly fascination with magic concepts, empirical research on how they fare in practice is scarce. This study explores how magic concepts retain their magic when used in public organizations. Using survey data and case studies, we identify trust as a magic concept in Scandinavian municipalities and develop a typology of its four central functions. We find that the concept of trust is used to confirm and confront old organizational practices, as well as to calibrate and catalyze new ...
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作者：Sarihan, Ali
作者单位：St. Marys College of Maryland
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作者：Vogel, Rick; Dahlweg, Anne; Hattke, Fabian
作者单位：University of Hamburg; University of Bergen
摘要：A key claim of the administrative burden framework is that vulnerable citizens are more affected by administrative burden than others. We test this assumption using the life events survey in Germany, an official data record covering more than 10,000 administrative encounters involving more than 5000 citizens. We find support only for the psychological costs of perceived discrimination, whereas neither compliance nor learning costs are positively associated with vulnerability. On the contrary, ...
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作者：Meng, Xue; Li, Chaoping
作者单位：Renmin University of China
摘要：Performance information (PI) has received significant attention in public administration research. However, evaluating the impact of public sector PI on stakeholders is challenging due to varying empirical results. Drawing on information propagation theory, as well as social and cognitive psychology, we conduct a meta-analysis to examine the effect of public sector PI. Using 461 effect sizes from 75 studies, the meta-analysis reveals PI's positive effects on stakeholder attitudes, behaviors, a...
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作者：Coutin, Jordy; Musso, Juliet; Stanley, J. Woody
作者单位：University of Southern California
摘要：The current study contributes to practice in interagency performance management through a study of the system of federal grants awarded by the Department of Housing and Urban Development to local Continuum of Care (CoC). The mixed methods design synthesizes a multivariate analysis of the relationship between grantee performance and funding levels, a national survey of CoCs and follow-up interviews with CoC administrators. Findings reveal little association between reported improvements in syst...
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作者：Vogel, Rick; Vogel, Dominik; Liegat, Marlen Christin; Hensel, David
作者单位：University of Hamburg
摘要：Public administration research has recently paid increasing attention to public employees' social categorization of citizens and the consequences thereof for administrative decision-making. We advance this line of scholarship by theorizing the concept of implicit citizenship theories (ICTs) and elaborating it in four sequential empirical studies. ICTs are implicit assumptions about citizens' typical or ideal characteristics that emerge freely and associatively in the minds of public employees ...
