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作者:Davidson, Adrienne; Dhuey, Elizabeth; Perlman, Michal; Waese-Perlman, Jamie; White, Linda A.
作者单位:McMaster University; University of Toronto; University Toronto Scarborough; University of Toronto; University of Toronto
摘要:Public service delivery has increasingly involved mixed markets, with for-profit, not-for-profit, and government-delivered programs. In such contexts, regulation can protect the public interest by enhancing safety, expanding consumer choice, or improving the quality of goods or services. In this article, we explore how citizens experience varying regulated markets, and whether regulatory stringency shapes citizen perceptions of service quality in the context of early childhood education and ca...
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作者:Burgess, Nicola; Currie, Graeme; Kiefer, Tina; Richmond, John; Hartley, Julian
作者单位:University of York - UK; University of Warwick; University of Sheffield
摘要:Hierarchical relationships between government regulators and public services providers often lead to dysfunctional behaviors that negatively impact service delivery. Meta-regulation encompassing continuous learning towards sustainable service improvement involving both parties could offer a more effective regulatory approach. Mutual trust is crucial for this approach but is often absent. Drawing on psychological contract theory and an empirical study in the English NHS, this research illustrat...
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作者:Hawkins, Christopher V.; Krause, Rachel M.; Park, Angela Y. S.
作者单位:State University System of Florida; University of Central Florida; University of Kansas; KDI School of Public Policy & Management
摘要:This research examines how actors responsible for leading organization-wide efforts use influence tactics in pursuit of intraorganizational, or functional, collective action. We draw from intraorganizational influence theory and propose a revised taxonomy of tactics that vary along two dimensions: coerciveness (soft and hard) and orientation (relational and rational). We test factors associated with their use in the context of municipal sustainability, an objective that requires input from mul...
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作者:Zeemering, Eric S.
作者单位:University System of Georgia; University of Georgia
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作者:Peng, Lanjun; Ross, Justin M.
摘要:Governments are subjected to many sources of competition that can be productive or destructive to their ability to maintain citizen trust. This paper explores the role of competition in the local government marketplace as a determinant of trust in local government. Using individual respondent data from the Gallup Poll Social Series in the United States from 2001 to 2022, this paper explores the effect of policy space autonomy and availability of choice in government on trust in local governmen...
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作者:Wightman, G. Breck; Christensen, Robert K.
作者单位:Brigham Young University
摘要:Following PRISMA guidelines, this study offers a systematic review of 78 articles on person-environment (P-E) fit in the public sector. The study reveals both an emphasis on supplementary person-organization (P-O) fit and its relationship to public service motivation (PSM). We also find evidence of both bottom-up and top-down processes that mutually adjust to determine fit over time. Building on these findings, we propose an integrative theory that models the multidimensionality of fit as mutu...
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作者:Mayer, Duncan J.
作者单位:University System of Ohio; Case Western Reserve University
摘要:Despite a rich literature on nonprofit density, the founding and dissolution of nonprofit organizations remains poorly understood. This study explores the founding and dissolution in nonprofit populations including density dependence, resource concentration, government size, and hypothesizes that dissolution creates an entrepreneurial opportunity. The hypotheses are tested using county level data covering the continental US from 2010 to 2016 (N=21,756). The results show government size, compet...
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作者:Afonso, Whitney; Nelson, Kimberly
作者单位:University of North Carolina; University of North Carolina Chapel Hill; University of North Carolina; University of North Carolina Chapel Hill
摘要:This research explores the relationship between form of government and corruption using national municipal level data (1990-2020) using competing theoretical models; the principal-agent model and the professionalism-performance model. The principal-agent model suggests that the additional scrutiny provided by the electoral process will lead to a lower risk of corruption under the mayor-council form of government. The professionalism-performance model suggests that the professional training and...
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作者:Lee, Sungyoon; Chen, Gang
作者单位:Seoul Women's University; State University of New York (SUNY) System; University at Albany, SUNY
摘要:Prior research has found disparities in the allocation of disaster relief funds in the U.S. However, little attention has been paid to the role of bureaucracy in public assistance (PA) fund allocation that possibly contributes to these inequalities. This study examines whether minority bureaucratic representation promotes the allocation of PA funds in counties with more socially vulnerable populations. Multilevel modeling is utilized to test the hypotheses, using a panel dataset of 8608 county...
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作者:Hvidman, Ulrik; Houlberg, Kurt; Foged, Soren Kjaer
摘要:Incentives have become central to public sector management. We propose that public organizations' responses to incentives can exceed policymakers' intentions due to complex governance structures and high operational uncertainty. Through an empirical study, we examine short- and long-term impacts of a policy that gave local governments high-powered, sanction-based incentives to restrain costs. The incentives reduced government spending, but also triggered substantial overshooting-where local go...