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作者：Cui, Tie; Osborne, Stephen P.
作者单位：Edinburgh Napier University; University of Edinburgh
摘要：Public services do not always create value. Rather, when poorly organized and/or delivered, they can destroy value and make service users' lives worse. However, such value destruction is presently weakly conceptualized in public management theory. Consequently, this paper is devoted to the empirical examination of value destruction and hence its conceptualization. At the heart of the paper, we recognize the multiplicity of public value and private value objectives in complex public service env...
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作者：Decker, John W.
摘要：Tax and expenditure limits (TELs) are restrictions placed on governments limiting their ability to collect and spend revenue. Residents support these TELs, as they desire lower tax burdens and more government efficiency; yet, residents still desire the same level of public services. Property tax rate limits, a specific type of TEL, are placed upon local governments to limit their ability to collect revenue and expand authority. Rate limits were implemented on the assumption that governments wo...
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作者：Guo, Shihong
作者单位：Beijing University of Technology; Beijing University of Technology
摘要：This study widely replicates the original studies by Zhan and Tang to verify the impact of political opportunities and the resources of organizations on policy advocacy, which uses a much larger sample of nongovernmental organizations (NGOs) who engage with social work. The main findings of the present study are similar to those of the original studies. First, the study finds that the higher the level of government support, the more likely NGOs is to engage in policy advocacy. Second, the NGOs...
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作者：Howlett, Michael; Ramesh, M.
作者单位：Simon Fraser University; National University of Singapore
摘要：Policy tools are chosen and deployed in the expectation that they will continue to work effectively over extended periods of time. This is a tall expectation to meet, given that the nature of policy problems and their contexts change constantly. To continue to operate effectively in the face of these changes and respond to policy feedback from policy actors and outputs, policy mixes must be robust. This robustness is of two types: static robustness in which policy means adapt while policy goal...
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作者：Humphrey, Nicole M.
作者单位：University of Miami
摘要：While there is agreement among scholars that people-work requires emotional labor, there is still some uncertainty about the consequences of emotional labor for employees. This article conducts a random-effects meta-analysis including 545 correlations across 175 primary studies to explore the relationship between emotional labor, burnout, and job satisfaction. The meta-analysis suggests that emotional labor can be both harmful and beneficial to employees, depending on the emotional labor strat...
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作者：Houtgraaf, Glenn; Kruyen, Peter M.; van Thiel, Sandra
作者单位：Radboud University Nijmegen; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam
摘要：This systematic literature review analyses how public servants apply workplace creativity to come up with ideas for public sector innovations, defining public sector creativity and analyzing its practices, features, trends, and hiatuses in knowledge for which we provide a future research agenda. Creativity is the origin of innovation. Public sector creativity, however, is theoretically undefined and underexamined, resulting in unclarity on what constitutes public sector creativity. We define p...
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作者：Baniamin, Hasan Muhammad; Jamil, Ishtiaq
作者单位：North South University (NSU); University of Bergen
摘要：This study explores the relationship between gender representation in bureaucracy and perceived performance and fairness. It uses data from a survey experiment that was part of a national representative survey conducted in Bangladesh, Nepal, and Sri Lanka. In the experiment, respondents were informed about a hypothetical 10-member committee responsible for controlling violence against women and that it processes around 150 cases per year. The committee composition was then manipulated based on...
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作者：Lee, Jaeyong; Jin, Myung H.
作者单位：Virginia Commonwealth University
摘要：Drawing from research on organizational learning culture, knowledge sharing (KS), and job characteristics theory, this study investigates the mediating role of KS in the link between organizational learning culture (OLC) and employee's innovative behavior (IB), as well as how this mediating effect might be moderated by job autonomy (JA). Data captured from 1420 public employees of 33 local governments in South Korea shows that OLC affects employees' IB, while the effect size is reduced when co...
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作者：Higgs, Malcolm J.; Kuipers, Ben S.; Steijn, Bram
作者单位：Leiden University - Excl LUMC; Leiden University; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
摘要：Governments initiate major public sector reforms for various reasons. Although change leadership appears crucial, its role in implementing reforms in public organizations receives scant attention. Insights from public administration and change management literature help to bridge the gap between these macrolevel and microlevel perspectives. Our multilevel study of two youth care organizations addressing public sector reform explores how leadership behavior-and in interaction between top and mi...
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作者：Langella, Cecilia; Anessi-Pessina, Eugenio; Redmayne, Nives Botica; Sicilia, Mariafrancesca
作者单位：Catholic University of the Sacred Heart; Massey University; University of Bergamo
摘要：This study investigates the conditions under which transparency contributes to citizens' understanding of financial reporting and examines how this enhanced understanding is associated with public participation. To this end, a survey experiment was conducted in which two attributes of financial reporting transparency (i.e., content clarification and presentation format) were the manipulated variables, whereas citizens' understanding and public participation were the outcome variables. Results ...
