Public sector creativity as the origin of public sector innovation: A taxonomy and future research agenda

• 成果类型: Article
• 署名作者: Houtgraaf, Glenn; Kruyen, Peter M.; van Thiel, Sandra
• 署名单位: Radboud University Nijmegen; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam
• 刊物名称: PUBLIC ADMINISTRATION
• ISSN/ISSBN: 0033-3298
• DOI: 10.1111/padm.12778
• 发表日期: 2023
• 页码: 539-556
• 关键词: Service delivery; policy implementation; decision-making; GOVERNMENT; BEHAVIOR; CONTRADICTIONS; ORGANIZATIONS; governance; DISCRETION; management

摘要

This systematic literature review analyses how public servants apply workplace creativity to come up with ideas for public sector innovations, defining public sector creativity and analyzing its practices, features, trends, and hiatuses in knowledge for which we provide a future research agenda. Creativity is the origin of innovation. Public sector creativity, however, is theoretically undefined and underexamined, resulting in unclarity on what constitutes public sector creativity. We define public sector creativity as public servants coming up with novel and useful ideas through various practices. Our findings indicate that public servants apply at least six taxonomically distinctive creative practices, and although they are involved to different extent in generating the initial idea and thus do not always generate ideas autonomously, they are creative in finding alternative ways to come up with ideas. However, our review indicates hiatuses in knowledge on public sector creativity, for which we provide a future research agenda.