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作者:Grimmelikhuijsen, Stephan; de Vries, Femke; Bouwman, Robin
作者单位:Utrecht University; University of Groningen; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
摘要:Targeted transparency has become an essential tool for regulation. Through information disclosure, regulatory agencies try to get regulated companies to improve their practices and comply with regulations. In the past, regulation was associated with distrust in regulated sectors. Recent research suggests that regulation, especially targeted transparency, may also increase citizen trust in regulated sectors. However, empirical evidence on whether transparency as a regulatory tool undermines or ...
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作者:Broms, Rasmus; Dahlstroem, Carl; Nistotskaya, Marina
作者单位:University of Gothenburg
摘要:The provision of public services by for-profit and non-profit organizations is widespread in OECD countries, but the jury is still out on whether outsourcing has improved service quality. This article seeks to nuance existing debate by bringing to the fore variation in service quality between different types of non-public providers. Building on theories of dimensional publicness and incomplete contracts, we argue that different forms of non-public ownership are associated with varying intensit...
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作者:Karmsteen, Kirstine
摘要:Among the general public as well as in the scientific literature, administrative work is widely associated with heavy bureaucratic procedures that are disconnected from serving clients. Less is said and written about the importance of administrative work in delivering public service. Drawing on a relational theoretical approach and based on an ethnographic field study in two municipal child welfare units in Denmark (including 38 days of observations and 30 interviews), this study shows how adm...
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作者:Meneses Junior, Raimundo Avilton; Coelho, Filipe Jorge Fernandes; Dimas, Isabel Dordio
作者单位:Universidade de Coimbra
摘要:Demands for greater quality of public services and enhanced efficiency have intensified changes in public organizations. Not surprisingly, these organizations are increasingly searching for new and useful ideas, including disruptive ones, to meet current demands. Whereas previous studies on team radical creativity (TRC) have focused on the influence that subordinates' trust in the supervisor has on this type of creativity, this work innovates by testing the leader's trust in the team as an ant...
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作者:Park, Joohyung
作者单位:University of Hong Kong
摘要:As the bureaucratic policymaking process has frequently deviated from conventional procedures contemplated by administrative law statutes, recent research suggests that bureaucrats strategically use rulemaking procedures to pursue their own goals and circumvent political interventions. However, the literature has often neglected implementation issues that bureaucrats confront in the policymaking process. Building on a bureaucratic reputation perspective that explicitly recognizes bureaucrats' ...
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作者:Andersen, Simon Calmar; Bruntse, Morten; James, Oliver; Jilke, Sebastian
作者单位:Aarhus University; University of Exeter; Georgetown University
摘要:Understanding the differences between working in the public and private sectors is core to public management research. We assess the implications of a theory of public ownership, testing an expectation that work is of higher quality when performed under public ownership status compared to a private company. We conducted two, pre-registered, field experiments with a routine data processing task and workers recruited through an online labor market. Workers were randomly allocated information abo...
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作者:Keppeler, Florian
作者单位:Aarhus University; Zeppelin University
摘要:Applications based on artificial intelligence (AI) play an increasing role in the public sector and invoke political discussions. Research gaps exist regarding the disclosure effects-reactions to disclosure of the use of AI applications-and the deployment effect-efficiency gains in data savvy tasks. This study analyzes disclosure effects and explores the deployment of an AI application in a preregistered field experiment (n = 2,000) co-designed with a public organization in the context of empl...
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作者:Kim, Jiho
作者单位:Syracuse University
摘要:This article explores how deliberation affects distributive justice for minority view participants in policy decisions made through collaborative governance. It also examines whether the quality of deliberation (i.e., willingness to accept opposing viewpoints) and quantity of deliberation (i.e., length of discussion) can be an effective tool for minority view participants to overcome power imbalances in such collective decision-making processes. I use agent-based modeling, a computer simulatio...
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作者:Eiro, Flavio; Lotta, Gabriela
作者单位:University of Groningen; Getulio Vargas Foundation
摘要:This article aims to contribute to street-level bureaucracy (SLB) theory by bringing to the forefront the experiences and perspectives of the Global South. Our argument is that mainstream literature in this field overlooks the social tensions that are more explicit in developing societies, resulting in a structurally limited analytical framework. We identify two key factors from the Global South that are often underestimated: the high degree of social inequalities that fundamentally affect sta...
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作者:Askim, Jostein; Bach, Tobias; Kolltveit, Kristoffer
作者单位:University of Oslo
摘要:How do the professional backgrounds of senior bureaucrats affect their competence and political responsiveness? This article fills a gap by examining these questions in a meritocratic context that accommodates nuanced but potentially consequential variations in the recruitment of senior bureaucrats. Using a paired survey experiment with citizens, representatives, and administrators in Norway, the article demonstrates that agency heads are perceived as less competent and-to a lesser extent-more...