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作者：Nieto-Morales, Fernando; Peeters, Rik; Lotta, Gabriela
作者单位：Colegio de Mexico; Centro de Investigacion y Docencia Economicas A.C. (CIDE); Getulio Vargas Foundation
摘要：Bribery and other forms of petty corruption typically arise in bureaucratic encounters and are a common element of the everyday experience of the state in many countries, particularly in places with weak institutions. This type of corruption is especially troublesome because it creates direct costs for citizens when accessing services and benefits to which they are formally entitled. However, only a few studies deal with how situational attributes of bureaucratic interactions create incentives...
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作者：Benish, Avishai; Tarshish, Noam; Holler, Roni; Gal, John
作者单位：Hebrew University of Jerusalem; University of Haifa
摘要：This article contributes to the growing body of research on administrative burdens by providing a theoretically and empirically driven typology of governments' burden reduction strategies. Despite the mounting interest in burden reduction, the literature still lacks a typology for systematically identifying and classifying such strategies. The article identifies three analytical dimensions of burden reduction: distributive (who bears the burden), intensiveness (what the level of burden is), an...
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作者：Boushey, Graeme T.; McGrath, Robert J.
作者单位：University of California System; University of California Irvine; George Mason University
摘要：This paper explores the speed of rulemaking in American state governments. Drawing on a unique data set of over 250,000 individual rules issued by states from 1993 through 2009, we introduce new measures of the speed and breadth of rulemaking in American state bureaucracies, providing a new way of evaluating the incidence of rulemaking delay within and across governments. We focus specifically on how professionalism and oversight powers of state legislative and executive branches affect rulema...
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作者：Esteve, Marc; Garrido-Rodriguez, Juan Carlos; Moore, Alice; Schuster, Christian; Gomez, Jose Luis Zafra
作者单位：University of London; University College London; Universitat Ramon Llull; Escuela Superior de Administracion y Direccion de Empresas (ESADE); University of Granada; University of Birmingham
摘要：How does contracting out affect service performance? Evidence to date is mixed. We argue that this is partially due to prior studies focusing often on whether-not how-services are contracted. Yet, how services are contracted matters. In particular, we argue that whether users pay user fees for services to contractors affects efficiency. Where they do, contractor revenue depends on user satisfaction and contractors face incentives to provide quality services to users to retain revenue. Where, b...
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作者：Grimmelikhuijsen, Stephan; de Vries, Femke; Bouwman, Robin
作者单位：Utrecht University; University of Groningen; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
摘要：Targeted transparency has become an essential tool for regulation. Through information disclosure, regulatory agencies try to get regulated companies to improve their practices and comply with regulations. In the past, regulation was associated with distrust in regulated sectors. Recent research suggests that regulation, especially targeted transparency, may also increase citizen trust in regulated sectors. However, empirical evidence on whether transparency as a regulatory tool undermines or ...
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作者：Smith, Natalie L.; Yackee, Susan Webb
作者单位：University of Wisconsin System; University of Wisconsin Madison; University of Wisconsin System; University of Wisconsin Madison
摘要：The US bureaucracy routinely issues major public policy decisions that affect Americans' lives. Government agency leaders make those decisions based on a subjective understanding of their agency's available policy discretion. Over time, discretion has become a prominent theoretical construct in the bureaucratic politics and public administration literature, but it is rarely measured directly. In this article, we create a new measure of agency policy discretion. We draw on research suggesting t...
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作者：Boyer, Eric J.
作者单位：University of Texas System; University of Texas El Paso
摘要：While prior research has long identified the centrality of critical supply acquisition to the government's response to a crisis, there is less understanding of how to secure critical supplies that depend on global supply chains. The acquisition of personal protective equipment (PPE) in the immediate aftermath of the coronavirus disease 2019 outbreak (COVID-19) proved challenging not only due to threats of contractor deception but also due to disruptions in contractor supply chains. This resear...
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作者：Roberts, Michael; Milman, Anita
作者单位：University of Massachusetts System; University of Massachusetts Amherst
摘要：Coordination mandates are used to steer collective action between local government agencies. When higher levels of government allow agencies to choose how to work together, the organizational forms and institutional arrangements they adopt likely influences their ability to achieve mandated coordinated outcomes. How group-level interactions influence achievement of coordinated outcomes is not well understood. California's Sustainable Groundwater Management Act (SGMA) provides opportunity to sh...
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作者：Broms, Rasmus; Dahlstroem, Carl; Nistotskaya, Marina
作者单位：University of Gothenburg
摘要：The provision of public services by for-profit and non-profit organizations is widespread in OECD countries, but the jury is still out on whether outsourcing has improved service quality. This article seeks to nuance existing debate by bringing to the fore variation in service quality between different types of non-public providers. Building on theories of dimensional publicness and incomplete contracts, we argue that different forms of non-public ownership are associated with varying intensit...
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作者：Karmsteen, Kirstine
摘要：Among the general public as well as in the scientific literature, administrative work is widely associated with heavy bureaucratic procedures that are disconnected from serving clients. Less is said and written about the importance of administrative work in delivering public service. Drawing on a relational theoretical approach and based on an ethnographic field study in two municipal child welfare units in Denmark (including 38 days of observations and 30 interviews), this study shows how adm...
