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作者：Boon, Jan; Wynen, Jan; Verhoest, Koen; Daelemans, Walter; Lemmens, Jens
作者单位：Hasselt University; University of Antwerp
摘要：Despite recurrent observations that media reputations of agencies matter to understand their reform experiences, no studies have theorized and tested the role of sentiment. This study uses novel and advanced BERT language models to detect attributions of responsibility for positive/negative outcomes in media coverage towards 14 Flemish (Belgian) agencies between 2000 and 2015 through supervised machine learning, and connects these data to the Belgian State Administration Database on the struct...
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作者：Patty, John W.
作者单位：Emory University
摘要：Much of policy-making involves prioritization-deciding not only what to do but also when-and uncertainty-not knowing exactly how the choices made will affect actual policy outcomes. I present a theory of dynamic prioritization within a hierarchical organization. The model illustrates how notions such as an agency's performance, mission, and critical tasks are linked with details such as institutional structure and the preferences of both front-line bureaucrats and their overseers. The theory h...
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作者：Visser, E. Lianne; van Hulst, Merlijn
作者单位：Leiden University - Excl LUMC; Leiden University; Tilburg University
摘要：Deliberation is ubiquitous in street-level work. Scholars and practitioners increasingly promote it, as it has the potential to improve existing practices and procedures and provide customized, yet consistent, services. Little is known, however, about the situated performance of deliberation in street-level work. Drawing on Routine Dynamics Theory and based on an ethnographic study of street-level decision-making in child and family services in the Netherlands (including document analysis, sim...
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作者：Chen, Benjamin Minhao; Libgober, Brian
作者单位：University of Hong Kong; Northwestern University
摘要：This article uses survey experiments to assess whether administrative procedures fix cognitive bias. We focus on two procedural requirements: qualitative reason-giving and quantitative cost-benefit analysis (CBA). Both requirements are now firmly entrenched in the U.S. federal regulation-making. Multilateral organizations such as the World Bank, OECD, and EU have encouraged their broad diffusion across many national contexts. Yet CBA, in particular, remains controversial. Supporters of CBA cla...
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作者：Eckhard, Steffen; Friedrich, Laurin
作者单位：Zeppelin University; University of Konstanz; University of Duisburg Essen
摘要：Spoken administrative language is a critical element in the relationship between citizens and the state, especially when it comes to face-to-face interactions between officials and citizens during the delivery of public services. But preceding work offers little insights into the verbal features of street-level bureaucracy. Drawing on communication studies, we argue that administrative language differs along both a relational and an informational linguistic component. To test the consequential...
