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作者：Wang, Zhe; Guo, Hong; Liu, Dengpan
作者单位：City University of Hong Kong; Arizona State University; Arizona State University-Tempe; Tsinghua University
摘要：Analytics services provided by marketplace platforms have become increasingly important for sellers seeking market insights. In this paper, we examine a scenario in which an analytics service plays a vital role in enhancing sellers' understanding of market size and improving their decision-making. Using a game-theoretic model, we analyze the pricing strategies of the platform and the adoption strategies of sellers for the analytics service. Our study identifies two distinct effects of analytic...
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作者：Zhou, Zhou; Zhang, Lingling; Van Alstyne, Marshall
作者单位：City University of Hong Kong; China Europe International Business School; Boston University
摘要：Extant research has popularized the perspective that strong network effects produce winner-take-all outcomes, which leads platforms to invest in user growth and encourages investors to subsidize these platforms. However, user growth does not necessarily imply strong user stickiness. Without user stickiness, strong network effects in the current period may fade in future periods, thus rendering a user growth strategy ineffective. By adding a time dimension to network effects, we developed a mod...
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作者：Liu, Che-Wei; Mithas, Sunil; Saldanha, Terence J. V.
作者单位：Arizona State University; Arizona State University-Tempe; State University System of Florida; University of South Florida; University System of Georgia; University of Georgia
摘要：How do technology resources such as computer ownership help create opportunity equality and facilitate income mobility? This is an important question because opportunity constraint, or the lack of opportunity equality, often manifests in low income mobility in many countries. This study addresses this question by examining the spillover effects of computer ownership of households in terms of household income mobility considering spatial proximity and social proximity. Drawing on knowledge spil...
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作者：Gupta, Pranav; Kim, Young Ji; Glikson, Ella; Woolley, Anita Williams
作者单位：University of Illinois System; University of Illinois Urbana-Champaign; University of California System; University of California Santa Barbara; Bar Ilan University; Carnegie Mellon University
摘要：The dramatic expansion of internet communication tools has led to the increased use of temporary online groups to solve problems, provide services, or produce new knowledge. However, many of these groups need help to collaborate effectively. The rapid development of new tools and collaboration forms requires ongoing experimentation to develop and test new ways to support this novel form of teamwork. Building on research demonstrating the use of nudges to shape behavior, we report the results o...
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作者：Henfridsson, Ola; Bygstad, Bendik
作者单位：University of Miami; University of Oslo
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作者：Min, Semi; Levina, Natalia; Lifshitz, Hila
作者单位：University of Minnesota System; University of Minnesota Twin Cities; New York University; University of Warwick
摘要：Information systems (IS) can amplify or reduce social justice by limiting or expanding access to material and nonmaterial resources. Using the lens of symbolic and social boundaries, we focus on the role of cultural discourse in demarcating and contesting boundaries associated with IS design and adoption. We examine news media-based journalistic discourse surrounding contact tracing systems implemented in South Korea and Singapore during the COVID-19 pandemic to develop a process model of tech...
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作者：Lee, Sanghak; Shin, Donghyuk; Kwon, K. Hazel; Han, Sang Pil; Lee, Seok Kee
作者单位：Arizona State University; Arizona State University-Tempe; Korea Advanced Institute of Science & Technology (KAIST); Arizona State University; Arizona State University-Downtown Phoenix; Arizona State University; Arizona State University-Tempe; Hansung University
摘要：Disinformation activities that aim to manipulate public opinion pose serious challenges to managing online platforms. One of the most widely used disinformation techniques is bot-assisted fake social engagement, which is used to falsely and quickly amplify the salience of information at scale. Based on agenda-setting theory, we hypothesize that bot-assisted fake social engagement boosts public attention in the manner intended by the manipulator. Leveraging a proven case of bot-assisted fake so...
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作者：Aral, Sinan; Brynjolfsson, Erik; Gu, Chris; Wang, Hongchang; Wu, D. J.
作者单位：Massachusetts Institute of Technology (MIT); Stanford University; University System of Georgia; Georgia Institute of Technology; University of Texas System; University of Texas Dallas
摘要：How do firms benefit from integrated enterprise systems (IES), and how does the IES implementation strategy influence the returns from IES? We investigated the implementation strategy that firms should follow to integrate multiple enterprise systems regarding the timing of adoption and the richness of modules. Borrowing theories from software development literature and enterprise system implementation literature, we developed two IES implementation strategies, i.e., the agile strategy (simple,...
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作者：Cheng, Xiaoye; Bala, Hillol; Yang, Mochen
作者单位：University of Delaware; Indiana University System; Indiana University Bloomington; IU Kelley School of Business; University of Minnesota System; University of Minnesota Twin Cities
摘要：Firms must strategically manage their responses to user comments to keep users engaged on their social media business pages. The question of whether, how, and when a firm should respond to user comments to achieve favorable outcomes is of great interest to researchers and practitioners. We focus on these questions and study the effects of initial user comments and firm responses on subsequent user engagement on social media business pages. In particular, we theorize and examine how two feature...
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作者：You, Sangseok; Robert Jr, Lionel P.
作者单位：University of Michigan System; University of Michigan
摘要：Organizations are facing the new challenge of integrating humans and robots into one cohesive workforce. Relational demography theory (RDT) explains the impact of dissimilarities on when and why humans trust and prefer to work with others. This paper proposes RDT as a useful lens to help organizations understand how to integrate humans and robots into a cohesive workforce. We offer a research model based on RDT and examine dissimilarities in gender and co-worker type (human vs. robot) along wi...
