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作者：Chen, Qian; Gong, Yeming; Keil, Mark; Liu, Shan; Lu, Yaobin
作者单位：Huazhong Agricultural University; emlyon business school; University System of Georgia; Georgia State University; Xi'an Jiaotong University; Huazhong University of Science & Technology
摘要：The usability of voice interaction is critical for consumers to have a satisfactory experience when interacting with voice-controlled smart products. However, voice interaction from the user's perspective is underresearched and there are no existing scales to measure voice-interaction usability. This study uses a mixed methods approach to explore the construct of voice-interaction usability and establish a scale that can be used for measuring it. We first developed voice-interaction usability ...
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作者：Diniz, Eduardo Henrique; Sanches, Bruno Henrique; Pozzebon, Marlei; Luvizan, Simone
作者单位：Getulio Vargas Foundation; Universite de Montreal; HEC Montreal
摘要：Racism in the financial sector is a complex global phenomenon involving intertwined social, economic, and digital systems. Credit denial rates for Black applicants suggest that financial systems have assimilated racial discrimination into their algorithms and credit scoring tools. Considering that digital tools incorporate their developers' life experiences and perspectives, and in view of the low representation of the Black community in the digital startup universe, it is evident that even we...
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作者：Li, Chunxiao; Wang, Hongchang; Jiang, Songtao; Gu, Bin
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of Texas System; University of Texas Dallas; Boston University
摘要：We studied the effect of a major bank adopting an AI-enabled credit scoring model on financial inclusion as measured by changes to the approval rate, default rate, and utilization level of a personal loan product for an underserved population. The bank serves over 50 million customers and previously used a traditional rule-based model to evaluate the default risk of each loan application. It recently developed an AI model with a higher prediction accuracy of default risk and used the AI model ...
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作者：Schreieck, Maximilian; Wiesche, Manuel; Usachova, Olga; Krcmar, Helmut
作者单位：University of Innsbruck; Dortmund University of Technology; Norwegian University of Science & Technology (NTNU); Technical University of Munich
摘要：The number of people fleeing their home countries has increased drastically in recent years. Host countries such as Germany are striving for the social inclusion of refugees. From a neoliberalist view, social inclusion comprises access to social resources, such as the labor market. The social justice view goes further, interpreting social inclusion as the participation of refugees as equal members of society. Digital platforms can contribute to social inclusion through their mechanisms of open...
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作者：Safadi, Hani
作者单位：University System of Georgia; University of Georgia
摘要：Enterprise social media (ESM) is changing how knowledge workers interact and share information; however, a debate persists as to whether ESM is an adequate knowledge management system. ESM provides a rich set of affordances for organizational knowledge work, such as improved organizational memory, but also constrains knowledge work performance because of digital interruptions. Extending and complementing existing scholarship, this study asks the following research question: How can organizatio...
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作者：Tuunanen, Tuure; Winter, Robert; vom Brocke, Jan
作者单位：University of Jyvaskyla; University of St Gallen; University of Munster
摘要：Design science research (DSR) aims to generate knowledge about innovative solutions to real-world problems. Consequently, DSR needs to deal with the complexity related to problem and solution spaces involving sociotechnical phenomena that people perceive differently and are subject to constant change. This complexity poses challenges to sequential, process-based approaches-specifically, the existing DSR methodology. We designed a DSR methodology that extends existing approaches by adding a com...
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作者：Cram, W. Alec; D'Arcy, John; Benlian, Alexander
作者单位：University of Waterloo; University of Delaware; Technical University of Darmstadt
摘要：Many of the theories used in behavioral cybersecurity research have been applied with a nomothetic approach, which is characterized by cross-sectional data (e.g., one-time surveys) that identify patterns across a population of individuals. Although this can provide valuable between-person, point-in-time insights (e.g., employees who use neutralization techniques, such as denying responsibility for cybersecurity policy violations, tend to comply less), it is unable to reveal within-person patte...
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作者：Wu, Tailai; Peng, Chih-Hung; Sia, Choon Ling; Lu, Yaobin
作者单位：Huazhong University of Science & Technology; National Taiwan University; City University of Hong Kong; Huazhong University of Science & Technology
摘要：Website localization plays an important role in guiding firms on how to customize websites across countries in which they have a local presence. However, few studies on website localization have systematically examined this topic from a theoretically grounded perspective. Drawing upon the theoretically driven consumer -company identification perspective, we propose that three website localization strategies (web similarity strategy, web distinctiveness strategy, and web prestige strategy) have...
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作者：Brown, Sue
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作者：Halaburda, Hanna; Levina, Natalia; Min, Semi
作者单位：New York University; University of Minnesota System; University of Minnesota Twin Cities
摘要：We use transaction cost economics (TCE) to define the digitization of transaction terms shift parameter that describes the institutional changes associated with increased digitization in society. We then draw on legal scholarship to analyze how strong smart contracts, which refer to agreements with automatic execution and enforcement that are not reversible by courts, rely on a new level of digitization of transaction terms. Specifically, these contracts may rely on standard digital infrastru...
