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作者:Gefen, D; Ridings, CM
作者单位:Drexel University; Lehigh University
摘要:Customer Relationship Management (CRM) systems require extensive configuration during which users come into extensive contact with the technical implementation team. Previous research examining other Enterprise Resource Planning (ERP) modules has shown that user perception of the responsiveness of such teams, as an indicator of a possible social exchange, is significantly associated with an increased favorable assessment of the new system and ultimately its adoption, the reason being that perc...
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作者:Parsons, J
作者单位:Memorial University Newfoundland
摘要:Much research in conceptual data modeling has focused on developing techniques for view integration, or combining local conceptual schemas into a global schema. Local schemas are argued to be important in verifying conceptual data. requirements before proceeding to database design. View integration is claimed to fulfill two purposes. First, a global conceptual schema is a prerequisite to logical design and implementation.. Second, global schemas are thought,to be useful in improving organizati...
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作者:Bieber, M; Engelbart, D; Furuta, R; Hiltz, SR; Noll, J; Preece, J; Stohr, EA; Turoff, M; Van de Walle, B
作者单位:New Jersey Institute of Technology; Texas A&M University System; Texas A&M University College Station; Texas A&M University System; Texas A&M University College Station; Santa Clara University; University System of Maryland; University of Maryland Baltimore County; New Jersey Institute of Technology
摘要:This paper puts forth a vision and an architecture for a community knowledge evolution system. We propose augmenting a multimedia document repository (digital library) with innovative knowledge evolution support, including computer-mediated communications, community process support, decision support, advanced hypermedia features, and conceptual knowledge structures. These tools, and the techniques developed around them, would enable members of a virtual community to learn from, contribute to, ...
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作者:Ryan, SD; Harrison, DA; Schkade, LL
作者单位:University of North Texas System; University of North Texas Denton; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; University of Texas System; University of Texas Arlington
摘要:The inclusion of social subsystem costs and benefits in information technology (IT) investment choices has been a difficult problem for IT decision-makers. Past research has shown that although some organizations adequately and consistently consider social subsystem issues when making IT investment decisions, many do not. This demonstrates a discrepancy between prescriptive theory and descriptive evidence. Our study addresses this theory-practice disconnection by investigating which firms, and...
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作者:Chatterjee, D; Pacini, C; Sambamurthy, V
作者单位:University System of Georgia; University of Georgia; State University System of Florida; Florida Gulf Coast University; Michigan State University; Michigan State University's Broad College of Business
摘要:Despite the rising tide of investments in information technologies (IT) infrastructures, empirical evidence about the effects of such investment moves is scarce. Stock market investors provide one appropriate perspective on the value-creation and growth potential of IT infrastructure investments through their reactions to specific IT infrastructure investment moves by business firms. This research utilizes the event-study analysis approach to examine if IT infrastructure investments are associ...
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作者:Lim, KH; Benbasat, I
作者单位:City University of Hong Kong; University of British Columbia
摘要:Text is the predominant form of organizational information. Comprehending text-based information requires intensive cognitive processing effort on the part of readers. Drawing on multimedia literature, this study identified a characteristic of multimedia presentations, namely complementary cues, which have the potential to improve the comprehensibility of organizational information. A set of hypotheses about the benefits of multimedia over text-based presentations was generated based on the th...
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作者:McMurtrey, ME; Grover, V; Teng, JTC; Lightner, NJ
作者单位:University of Central Arkansas; Clemson University; University of Texas System; University of Texas Arlington; University of South Carolina System; University of South Carolina Columbia
摘要:This study investigates the job satisfaction of information technology (IT) professionals in an environment where computer aided software engineering (CASE) tools are used. Although the recent downturn in the economy might have temporarily eased the IT labor shortage, issues of recruitment and retention of qualified personnel are key to the success of IS development projects. This study presents a model of the combination of CASE tool usage and job satisfaction as related to internal career or...
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作者:Templeton, GF; Lewis, BR; Snyder, CA
作者单位:University of Alabama System; University of Alabama Huntsville; Athens State University; Syracuse University; Auburn University System; Auburn University; Wake Forest University
摘要:The concept of organizational learning (OL) is receiving an increasing amount of attention in the research and practice of management information systems (MIS) due to its potential for affecting organizational outcomes, including control and intelligence, competitive advantage, and the exploitation of knowledge and technology. As such, further development of the salient issues related to OL is warranted, especially measurement of the construct. Based on a domain definition grounded in the lite...
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作者:Thatcher, JB; Stepina, LP; Boyle, RJ
作者单位:Clemson University; Clemson University
摘要:This paper presents and tests a conceptual model, linking perceptions of the internal work environment and external markets to information technology (IT) worker turnover. The model focuses on organizational commitment (OC) as the primary predictor of turnover intention. We suggest that OC mediates perceptions of the workplace and external environment on turnover intention Specifically, we hypothesize that OC mediates the influence of (1) job satisfaction, (2) perceived job characteristics , (...
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作者:Vessey, I; Ramesh, V; Glass, RL
作者单位:Indiana University System; IU Kelley School of Business; Indiana University Bloomington
摘要:Throughout its history, the information systems (IS) discipline has engaged in extensive self-examination, particularly with regard to its apparent diversity. Our overall objective in this study is to better understand the diversity in IS research, and the extent to which diversity is universal across journals that publish IS research. We developed a classification system that comprises five key characteristics of diversity (reference discipline, level of analysis, topic, research approach, an...