Turnover of information technology workers: Examining empirically the influence of attitudes, job characteristics, and external markets

• 成果类型: Article
• 署名作者: Thatcher, JB; Stepina, LP; Boyle, RJ
• 署名单位: Clemson University; Clemson University
• 刊物名称: JOURNAL OF MANAGEMENT INFORMATION SYSTEMS
• ISSN/ISSBN: 0742-1222
• 发表日期: 2002
• 页码: 231-261
• 关键词: career advancement prospects; organizational commitment; EMPLOYEE TURNOVER; satisfaction; MODERATOR; professionals; determinants; antecedents; validity; Managers

摘要

This paper presents and tests a conceptual model, linking perceptions of the internal work environment and external markets to information technology (IT) worker turnover. The model focuses on organizational commitment (OC) as the primary predictor of turnover intention. We suggest that OC mediates perceptions of the workplace and external environment on turnover intention Specifically, we hypothesize that OC mediates the influence of (1) job satisfaction, (2) perceived job characteristics , (3) perceived competitiveness of pay, aind (4) perceived job alternatives on turnover intention. Also, perceived job alternatives are modeled as having a direct effect on turnover intention. Analysis provides moderate empirical support for the research model. OC and perceived job alternatives demonstrated distinct effects on turnover intention. In addition, OC mediated the influence of job satisfaction, perceived job characteristics, and perceived competitiveness of pay on turnover intention. Findings suggest that through cultivating positive beliefs about the job and attitudes toward the employer, managers may counter the influence of external markets on IT workers' turnover intention.