Development of a measure for the organizational learning construct

• 成果类型: Article
• 署名作者: Templeton, GF; Lewis, BR; Snyder, CA
• 署名单位: University of Alabama System; University of Alabama Huntsville; Athens State University; Syracuse University; Auburn University System; Auburn University; Wake Forest University
• 刊物名称: JOURNAL OF MANAGEMENT INFORMATION SYSTEMS
• ISSN/ISSBN: 0742-1222
• DOI: 10.1080/07421222.2002.11045727
• 发表日期: 2002
• 页码: 175-218
• 关键词: management; KNOWLEDGE; IDENTITY; CONSEQUENCES; communities; PERSPECTIVE; TECHNOLOGY; resource; systems; MODEL

摘要

The concept of organizational learning (OL) is receiving an increasing amount of attention in the research and practice of management information systems (MIS) due to its potential for affecting organizational outcomes, including control and intelligence, competitive advantage, and the exploitation of knowledge and technology. As such, further development of the salient issues related to OL is warranted, especially measurement of the construct. Based on a domain definition grounded in the literature, this research represents the initial work in developing an empirically reliable and valid measure of organizational learning. The rigorous method utilized in the derivation of this measure, which integrates two methodological frameworks for instrument development, is the main strength of this work. The result is an eight-factor, 28-item instrument for assessing OL, derived from a sample of 119 knowledge-based firms. The empirically derived factors are awareness, communication, performance assessment, intellectual cultivation, environmental adaptability, social learning, intellectual capital management, and organizational grafting. MIS function managers can use these factors to gauge organizational or subunit success in the creation and diffusion of new applications of information technology.