2期

最新文章

• CONTENT SAMPLING, HOUSEHOLD INFORMEDNESS, AND THE CONSUMPTION OF DIGITAL INFORMATION GOODS AI翻译
  作者：Ai-Phuong Hoang; Kauffman, Robert J.
  作者单位：Singapore Management University; Singapore Management University; New York University; University of Rochester; University of Minnesota System; University of Minnesota Twin Cities; Arizona State University; Arizona State University-Tempe
  摘要：Technology and media are delivering content that is transforming society. Providers must compete for consumer attention to sell their digital information goods effectively. This is challenging, since there is a high level of uncertainty associated with the consumption of such goods. Service providers often use free programming to share product information. We examine the effectiveness of content sampling strategy used for on-demand series dramas, a unique class of entertainment goods. The data...
• Special Issue: Strategic Value of Big Data and Business Analytics AI翻译
  作者：Chiang, Roger H. L.; Grover, Varun; Liang, Ting-Peng; Zhang, Dongsong
  作者单位：University System of Ohio; University of Cincinnati; University of Arkansas System; University of Arkansas Fayetteville; National Sun Yat Sen University; University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital; Purdue University System; Purdue University; Chinese University of Hong Kong; City University of Hong Kong; University System of Maryland; University of Maryland Baltimore County; Jinan University
• Special Issue: Financial Information Systems and the Fintech Revolution (vol 35, pg 12, 2018) AI翻译
  作者：Gomber, Peter; Kauffman, Robert J.; Parker, Chris; Weber, Bruce W.
• Strategic Visibility in Enterprise Social Media: Implications for Network Formation and Boundary Spanning AI翻译
  作者：Van Osch, Wietske; Steinfield, Charles W.
  作者单位：Michigan State University
  摘要：Effective workgroups engage in team boundary spanning, that is, using communication ties as conduits to critical external resources. The proliferation of enterprise social media (ESM) and the associated increase in visibility of people, content, and interactions, has resulted in a widespread assumption that unlimited visibility improves boundary spanning. Consequently, the ESM literature has generally ignored the sentry functions of teams and failed to examine the possible strategic nature of ...
• Measuring Customer Agility from Online Reviews Using Big Data Text Analytics AI翻译
  作者：Zhou, Shihao; Qiao, Zhilei; Du, Qianzhou; Wang, G. Alan; Fan, Weiguo; Yan, Xiangbin
  作者单位：Nanjing University; Virginia Polytechnic Institute & State University; Virginia Polytechnic Institute & State University; Virginia Polytechnic Institute & State University; University of Science & Technology Beijing
  摘要：Large volumes of product reviews generated by online users have important strategic value for product development. Prior studies often focus on the influence of reviews on customers' purchasing decisions through the word-of-mouth effect. However, little is known about how product developers respond to these reviews. This study adopts a big data analytical approach to investigate the impact of online customer reviews on customer agility and subsequently product performance. We develop a singula...
• How Big Data Analytics Enables Service Innovation: Materiality, Affordance, and the Individualization of Service AI翻译
  作者：Lehrer, Christiane; Wieneke, Alexander; vom Brocke, Jan; Jung, Reinhard; Seidel, Stefan
  作者单位：University of St Gallen; University of St Gallen; University of Liechtenstein; University of Liechtenstein; University of Liechtenstein; University of Liechtenstein; University of St Gallen; University of Liechtenstein
  摘要：The article reports on an exploratory, multisite case study of four organizations from the insurance, banking, telecommunications, and e-commerce industries that implemented big data analytics (BDA) technologies to provide individualized service to their customers. Grounded in our analysis of these four cases, a theoretical model is developed that explains how the flexible and reprogrammable nature of BDA technologies provides features of sourcing, storage, event recognition and prediction, be...
• Leveraging Financial Social Media Data for Corporate Fraud Detection AI翻译
  作者：Dong, Wei; Liao, Shaoyi; Zhang, Zhongju
  作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; City University of Hong Kong; Arizona State University; Arizona State University-Tempe; Arizona State University; Arizona State University-Tempe
  摘要：Corporate fraud can lead to significant financial losses and cause immeasurable damage to investor confidence and the overall economy. Detection of such frauds is a time-consuming and challenging task. Traditionally, researchers have been relying on financial data and/or textual content from financial statements to detect corporate fraud. Guided by systemic functional linguistics (SFL) theory, we propose an analytic framework that taps into unstructured data from financial social media platfor...
• The Rise of the Promoters: User Classes and Contribution Patterns in Enterprise Social Media AI翻译
  作者：Bulgurcu, Burcu; Van Osch, Wietske; (Jerry) Kane, Gerald C.
  作者单位：Boston College; Michigan State University
  摘要：The proliferation of enterprise social media (ESM) has created opportunities for employees to self-organize around common goals or interests. However, little is known about the different user classes that exist in ESM and the factors that drive contributions to ESM communities. Using multilevel analyses of secondary data from the ESM of a global organization, we find that (1) although ESM communities reflect a core-periphery structure similar to that identified in other forms of online communi...
• The Role of Corporate Reputation and Crisis Response Strategies in Data Breach Management AI翻译
  作者：Gwebu, Kholekile L.; Wang, Jing; Wang, Li
  作者单位：University System Of New Hampshire; University of New Hampshire; University System of Ohio; University of Akron
  摘要：Despite the significant financial losses associated with data breaches, little is known about the (in)effectiveness of the tools that firms have to protect their value following a breach. Drawing on cognitive dissonance theory and the research on cue diagnosticity and crisis management, this study examines the relative efficacy of firm reputation and a range of post-breach response strategies. The results indicate that firm reputation is an important asset in protecting firm value. However, on...
• Creating Strategic Business Value from Big Data Analytics: A Research Framework AI翻译
  作者：Grover, Varun; Chiang, Roger H. L.; Liang, Ting-Peng; Zhang, Dongsong
  作者单位：University of Arkansas System; University of Arkansas Fayetteville; University System of Ohio; University of Cincinnati; University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital; Purdue University System; Purdue University; Chinese University of Hong Kong; City University of Hong Kong; University System of Maryland; University of Maryland Baltimore County; Jinan University
  摘要：Despite the publicity regarding big data and analytics (BDA), the success rate of these projects and strategic value created from them are unclear. Most literature on BDA focuses on how it can be used to enhance tactical organizational capabilities, but very few studies examine its impact on organizational value. Further, we see limited framing of how BDA can create strategic value for the organization. After all, the ultimate success of any BDA project lies in realizing strategic business val...