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作者：Lowry, Paul Benjamin; Xiao, Junji; Yuan, Jia
作者单位：Virginia Polytechnic Institute & State University; Lingnan University; University of Macau
摘要：This paper analyzes the herding behavior that characterizes lenders' lending decisions on a microloan platform and explains how rational herding behavior can resolve the information-asymmetry problem, which is a well-known reason for the failure of online microloan platforms. Using a set of panel data on individual lending decisions acquired from Paipaidai.com (PPDai), an online microloan platform, we examine the influence of the lending decisions of prominent, experienced lenders on novice le...
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作者：Bhargava, Hemant K.
作者单位：University of California System; University of California Davis; University of California System; University of California Davis
摘要：A contemporary business challenge for bundling theory is the distribution of digital content such as media, entertainment, software, and other information goods. Consumers can use a number of devices to interact with software, online services, music, video, news, and other forms of digital content. For instance, Netflix videos and Kindle ebooks, initially accessed only on television sets and computers, respectively, are now also consumed on smartphones and tablets. Print products are now distr...
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作者：Nwafor, Onyi; Ma, Xiao; Johnson, Norman A.; Singh, Rahul; Aron, Ravi
作者单位：University of North Carolina; University of North Carolina Greensboro; University of Houston System; University of Houston; University of North Carolina; University of North Carolina Greensboro
摘要：We examine how hospital cost efficiency can improve because of knowledge spillover effects, arising from the experiences of members of a healthcare system. We identify two types of functional technology networks-that we term repository-type and workflow-type networks-which are defined by the adoption patterns of different types of electronic health record (EHR) systems application functions by hospitals in a health system. Additionally, we examine how structural features of these two network t...
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作者：Choudhary, Vidyanand; Zhang, Zhe (James)
作者单位：University of California System; University of California Irvine; University of Texas System; University of Texas Dallas
摘要：We study an online environment where a firm provides strategic product recommendations to consumers. We develop an analytical framework to integrate recommendations into the consumer search process. The firm sells two imperfectly substitutable products with different profit margins and makes a personalized product recommendation to each consumer based on its uncertainty (lack of knowledge) of his preferences. We define recommendation bias as the firm's deliberate decision to recommend a produc...
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作者：Brendel, Alfred Benedikt; Hildebrandt, Fabian; Dennis, Alan R.; Riquel, Johannes
作者单位：Technische Universitat Dresden; Technische Universitat Dresden; Indiana University System; IU Kelley School of Business; Indiana University Bloomington; University of Gottingen; Technische Universitat Dresden
摘要：Conversational Agents (CAs) are becoming part of our everyday lives. About 10 percent of users display aggressive behavior toward CAs, such as swearing at them when they produce errors. We conducted two online experiments to understand user aggression toward CAs better. In the first experiment, 175 participants used either a humanlike CA or a non-humanlike CA. Both CAs worked without errors, and we observed no increased frustration or user aggression. The second experiment (with 201 participan...
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作者：Delkhosh, Fatemeh; Gopal, Ram D.; Patterson, Raymond A.; Yaraghi, Niam
作者单位：University of Calgary; University of Warwick; University of Miami; University of Calgary
摘要：Incentivized blockchain-based online social media (BOSM), where creators and curators of popular content are paid in cryptocurrency, have recently emerged. Traditional social media ecosystems have experienced significant bot involvement in their platforms, which has often had a negative impact on both users and platforms. BOSM can provide additional direct financial incentives as motivation for both bots' and human users' engagement. Using the panel vector autoregression and regression discont...
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作者：Kauffman, Robert J.; Lahiri, Atanu
作者单位：Copenhagen Business School; University of Texas System; University of Texas Dallas; Copenhagen Business School
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作者：Harrison, Andrew; Mirsadikov, Akmal; Luu, Truong (Jack)
作者单位：University System of Ohio; University of Cincinnati; Wichita State University
摘要：Media capabilities influence consumers' trust in online exchanges. However, in the sharing economy, where consumers interact with service providers through a platform, conventional models of trust must be revisited. Our research identifies how media synchronicity and anonymity influence the relative importance of institution-based trust in sharing economy exchanges. We collected data from 248 ride-hailing customers and 288 cryptocurrency users to test a moderated mediation model of trust. We f...
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作者：Tsai, Jacob Chia-An; Jiang, James J.; Klein, Gary; Hung, Shin-Yuan
作者单位：National Yunlin University Science & Technology; National Taiwan University; University of Colorado System; University of Colorado at Colorado Springs; National Chung Cheng University; National Taiwan University
摘要：Organizations undergo significant change in the pursuit of digital transformation. Among those changes is replacing legacy information systems (LIS) with updated systems that integrate data, platforms, and software across all operational functions. The development of a broad legacy replacement system requires extensive resourses and a core development team composed of technical professionals with development oversight and operational experts representing the diverse interests of the functional...
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作者：Zheng, Lei (Nico); Mai, Feng; Yan, Bei; Nickerson, Jeffrey V.
作者单位：University of Massachusetts System; University of Massachusetts Boston; Stevens Institute of Technology
摘要：Participants in open collaboration communities coproduce knowledge despite minimal explicit communication to coordinate the efforts. Studying how participants coordinate around the knowledge artifact and its impacts are critical for understanding the open knowledge production model. This study builds on the theory of stigmergy, wherein actions performed by a participant leave traces on a knowledge artifact and stimulate succeeding actions. We find that stigmergy involves two intertwined proces...
