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作者：Lyytinen, K; Yoo, Y
作者单位：University System of Ohio; Case Western Reserve University
摘要：A nomadic information environment is a heterogeneous assemblage of interconnected technological, and social, and organizational elements that enable the physical and social mobility of computing and communication services between organizational actors both within and across organizational borders. We analyze such environments based on their prevalent features of mobility, digital convergence, and mass scale, along with their mutual interdependencies. By using a framework that organizes researc...
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作者：Chen, PY; Hitt, LM
作者单位：Carnegie Mellon University; University of Pennsylvania
摘要：The ability to retain and lock in customers in the face of competition is a major concern for online businesses, especially those that invest heavily in advertising and customer acquistion. In this paper, we develop and implement an approach for measuring the magnitudes of switching costs and brand loyalty for online service providers based on the random utility modeling framework. We then examine how systems usage, service design, and other firm and individual-level factors affect switching a...
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作者：McKinney, V; Yoon, K; Zahedi, F
作者单位：University of Arkansas System; University of Arkansas Fayetteville; University of Wisconsin System; University of Wisconsin Milwaukee
摘要：Online shopping provides convenience to Web shoppers, yet its electronic format changes information-gathering methods traditionally used by customers. This change raises questions concerning customer satisfaction with the online purchasing process. Web shopping involves a number of phases, including the information phase, in which customers search for information regarding their intended purchases. The purpose of this paper is to develop theoretically justifiable constructs for measuring Web-c...
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作者：Rai, A; Lang, SS; Welker, RB
作者单位：University System of Georgia; Georgia State University; Southern Illinois University System; Southern Illinois University
摘要：he purpose of the present study is to empirically and theoretically assess DeLone and McLean's (1992) and Seddon's (1997) models of information systems (IS) success in a quasi-voluntary IS use context. Structural modeling techniques were applied to data collected by questionnaire from 274 system users of an integrated student information system at a midwestern university. The Seddon structural model and the DeLone and McLean structural model each contained five variables (system quality, infor...
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作者：Devaraj, S; Fan, M; Kohli, R
作者单位：University of Notre Dame
摘要：Although electronic commerce (EC) has created new opportunities for businesses as well as consumers, questions about consumer attitudes toward business-to-consumer (B2C) e-commerce vis-A-vis the conventional shopping channels continue to persist. This paper reports results of a study that measured consumer satisfaction with the EC channel through constructs prescribed by three established frameworks, namely the Technology Acceptance Model (TAM), Transaction Cost Analysis (TCA), and Service Qua...
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作者：Zahra, SA; George, G
作者单位：University System of Georgia; Georgia State University; University System of Georgia; Georgia State University; University of Wisconsin System; University of Wisconsin Madison
摘要：Wheeler's Net-Enabled Business Innovation Cycle (NEBIC) integrates IS and strategy research to offer an interesting and timely perspective on value creation. We extend Wheeler's theoretical propositions, highlighting the interplay between strategy, IS, and entrepreneurship in a quest for competitive advantage. This interplay is crucial to the creation of the dynamic capabilities that enable companies to gain an advantage through NEBIC. The importance of opportunity recognition and absorptive c...
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作者：Basu, A; Kumar, A
作者单位：Southern Methodist University; AT&T
摘要：Trends towards increased business process automation, e-commerce, and e-business have led to increasing interest in the field of workflow management. In this paper, we provide a perspective on the state of research in workflow management systems, and discuss possible future research directions in this area, with a particular emphasis on workflow systems in integrating interorganizational processes and enabling e-commerce solutions.
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作者：Sia, CL; Tan, BCY; Wei, KK
作者单位：City University of Hong Kong; National University of Singapore
摘要：Group polarization is the tendency of people to become more extreme in their thinking following group discussion. It may be beneficial to some, but detrimental to other, organizational decisions. This study examines how computer-mediated communication (CMC) may be associated with group polarization. Two laboratory experiments were carried out. The first experiment, conducted in an identified setting, demonstrated that removal of verbal cues might not have reduced social presence sufficiently t...
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作者：Straub, DW; Hoffman, DL; Weber, BW; Steinfield, C
作者单位：University System of Georgia; Georgia State University; University System of Georgia; Georgia State University; Vanderbilt University; City University of New York (CUNY) System; Baruch College (CUNY); Michigan State University
摘要：Metrics are sine qua non for solid research, and scientific metrics have now been advanced with new approaches in the arena of Net-enablement (NE), otherwise known as e-commerce. Questions that likely require additional attention include: (1) Where/what is the real value in substituting information for physical processes?, (2) which NE systems effectively support end-to-end fulfillment?, and (3) when should a Net-enabled organization share information? With respect to extant studies in Net-enh...
