Research commentary: Workflow management issues in e-business

• 成果类型: Article
• 署名作者: Basu, A; Kumar, A
• 署名单位: Southern Methodist University; AT&T
• 刊物名称: INFORMATION SYSTEMS RESEARCH
• ISSN/ISSBN: 1047-7047
• DOI: 10.1287/isre.13.1.1.94
• 发表日期: 2002
• 页码: 1-14
• 关键词: decision-support; Petri nets; metagraphs; models

摘要

Trends towards increased business process automation, e-commerce, and e-business have led to increasing interest in the field of workflow management. In this paper, we provide a perspective on the state of research in workflow management systems, and discuss possible future research directions in this area, with a particular emphasis on workflow systems in integrating interorganizational processes and enabling e-commerce solutions.