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作者：Jin, Chen; Yang, Luyi; Hosanagar, Kartik
作者单位：National University of Singapore; University of California System; University of California Berkeley; University of Pennsylvania
摘要：Brushing-online merchants placing fake orders of their own products-has been a widespread phenomenon on major e-commerce platforms. One key reason why merchants brush is that it boosts their rankings in search results. Products with higher sales volume are more likely to rank higher. Additionally, rankings matter because consumers face search frictions and narrow their attention to only the few products that show up at the top. Thus, fake orders can affect consumer choice. We focus on this sea...
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作者：Clark, Jessica; Paiement, Jean-Francois; Provost, Foster
作者单位：University System of Maryland; University of Maryland College Park; New York University
摘要：This work addresses the problem of user disambiguation-estimating the likelihood of each member of a small group using a shared account or device. The main focus is on television set-top box (STB) viewership data in multiperson households, in which it is impossible to tell with certainty which household members watch what. The first main contribution is formulating user disambiguation as a predictive problem. The second contribution is a solution for estimating the likelihood that each individ...
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作者：Im, Ghiyoung P.; Ahuja, Manju
作者单位：University of Louisville
摘要：The success of information technology outsourcing projects largely depends on the extent to which partners are willing to learn through interactions with each other. This study investigates the antecedents and consequences of relational learning between clients and vendors in outsourcing projects. Drawing on the collaboration framework in interfirm relationships research, this study examines the interdependence of coordination and cooperation. The two antecedents of relational learning (i.e., ...
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作者：Guo, Zhiling; Li, Jin; Ramesh, Ram
作者单位：Singapore Management University; Xi'an Jiaotong University; State University of New York (SUNY) System; University at Buffalo, SUNY
摘要：Energy costs represent a significant share of the total cost of ownership in highperformance computing (HPC) systems. Using a unique data set collected by massive sensor networks in a petascale national supercomputing center, we first present an explanatory model to identify key factors that affect energy consumption in supercomputing. Our analytic results show that, not only does computing node utilization significantly affect energy consumption, workload distribution among the nodes also has...
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作者：Baiyere, Abayomi; Grover, Varun; Lyytinen, Kalle J.; Woerner, Stephanie; Gupta, Alok
作者单位：Copenhagen Business School; Queens University - Canada; University of Arkansas System; University of Arkansas Fayetteville; University System of Ohio; Case Western Reserve University; Massachusetts Institute of Technology (MIT); University of Minnesota System; University of Minnesota Twin Cities
摘要：As of late, the use of digital as a qualifier to established research concepts is increasing. However, we have yet to clearly establish what makes a digital x concept distinct from an IT x concept when x stands for well-established concepts such as strategy, infrastructure, innovation, or transformation, among others. In this paper, we review the need for, and merit of, labeling focal concepts in our field as digital x in contrast to using the dominant, incumbent label of IT x. We position the...
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作者：Chen, Gang; Xiao, Shuaiyong; Zhang, Chenghong; Zhao, Huimin
作者单位：Zhejiang University; Tongji University; Fudan University; University of Wisconsin System; University of Wisconsin Milwaukee
摘要：As artificial intelligence and digitalization technologies are flourishing real-time, online interaction-based commercial modes, exploiting customers' purchase intention implied in online interaction processes may foster huge business opportunities. In this study, we target the task of voice chat-based customer response prediction in an emerging online interaction-based commercial mode, the invite-online-and-experience-in-store mode. Prior research shows that satisfaction, which can be reveale...
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作者：Le Wang; Lowry, Paul Benjamin; Luo, Xin (Robert); Li, Han
作者单位：Xi'an Jiaotong University; Virginia Polytechnic Institute & State University; University of New Mexico
摘要：Companies in platform-based business markets have widely embraced freemium business models where profit primarily depends on a minority of paying customers. However, the key challenge of these models is transitioning participants from free users to paying consumers. To encourage paid consumption, companies often rely on product differentiation such as providing consumers who pay for products or services with enhanced features. However, limited research has addressed how such product differenti...
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作者：Reeck, Crystal; Guo, Xue; Dimoka, Angelika; Pavlou, Paul A.
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University of North Carolina; University of North Carolina Charlotte; University of Houston System; University of Houston
摘要：People are increasingly aware that their information is being tracked online. Although people generally self-report privacy to be important to them, in practice they often disclose far more private information than their self-reported privacy preferences denote. This privacy paradox could be better understood by uncovering the neural processes underlying the privacy calculus: weighing the risks against the benefits of disclosure. We assess the neural processes shaping privacy tradeoffs to char...
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作者：Hur, Yun Young; Jin, Fujie; Li, Xitong; Cheng, Yuan; Hu, Yu Jeffrey
作者单位：George Mason University; Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Hautes Etudes Commerciales (HEC) Paris; Tsinghua University; University System of Georgia; Georgia Institute of Technology
摘要：We examine how social influence interacts with other information sources to affect user behaviors in the context of medical crowdfunding. We conduct a large-scale randomized field experiment on a leading medical crowdfunding platform, showing friends' donation information to donors in the treatment group and not showing such information in the control group, and examine how the likelihood to donate differs. In addition, we conduct a survey on Amazon Mechanical Turk to evaluate the informationa...
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作者：Adam, Martin; Roethke, Konstantin; Benlian, Alexander
作者单位：Technical University of Darmstadt
摘要：Customers in sales processes increasingly encounter automated sales agents (ASAs) that complement or replace human sales agents (HSAs). Yet, little is known about whether, how, and why customers respond to ASAs in contrast to HSAs across successive decision stages of the same sales process. Even less is known about customer responses to HSA-ASA combinations, where both agents assume distinct roles and focus on complementary tasks that are traditionally performed by only one single sales agent....
