-
作者：Lotfi, Aslan; Jiang, Zhengrui; Lotfi, Ali; Jain, Dipak C.
作者单位：University of Richmond; Nanjing University; Western University (University of Western Ontario); China Europe International Business School
摘要：Accurately predicting the sales trajectory of a product in its life cycle is critically important for firms' medium- and long-term planning. Because classic product-diffusion models such as the Bass model consider only initial product purchases, they are ill-fitted for sales prediction for today's technology products with a shorter life cycle and frequent repeat purchases or subscription renewals. Despite the long tradition of product diffusion research, there exists no viable model option whe...
-
作者：Gopal, Ram D.; Hidaji, Hooman; Kutlu, Sule Nur; Patterson, Raymond A.; Yaraghi, Niam
作者单位：University of Warwick; University of Calgary; University of Miami
摘要：Widespread abuse of internet users' privacy online has prompted user advocacy groups to implore governments to intervene and protect consumer rights. To study such interventions' effects, we examine data-protection policies that policy makers and governments can enforce on websites, including consent-based user information sharing and subsidizing competing websites. We use a stylized analytical model to examine such policies' impact on the decisions and outcomes of websites, users, and third-p...
-
作者：Zou, Haiyun (Melody); Sun, Heshan; Fang, Yulin
作者单位：University of Warwick; University of Oklahoma System; University of Oklahoma - Norman; University of Hong Kong
摘要：Faced with uncertainty when choosing among a wide range of similar competing technologies, users often take a herding in technology adoption (HTA) strategy to make heuristic adoption decisions. The HTA strategy brings users cost and time savings and casts doubt on user staying power. The extant adoption research has long focused on user satisfaction with the performance of the chosen technology (also known as the expectation-disconfirmation theory perspective) but does not sufficiently account...
-
作者：Chen, Chen; Walker, Dylan
作者单位：The Chinese University of Hong Kong, Shenzhen; Chapman University System; Chapman University
摘要：Online health question-and-answer (Q&A) platforms (OHQPs), where patients post health-related questions, evaluate advice from multiple doctors, and direct a bounty (monetary reward) to their most preferred answer, have become a prominent channel for patients to receive medical advice in China. To explore the quality of medical advice on these platforms, we analyzed data on patients' evaluation of similar to 497,000 answers to similar to 114,000 questions on one of the most popular OHQPs, 120as...
-
作者：Rhee, Kyung Sun (Melissa); Zheng, Jinyang; Wang, Youwei; Tan, Yong
作者单位：State University System of Florida; University of Florida; Purdue University System; Purdue University; Fudan University; University of Washington; University of Washington Seattle
摘要：A ride-hailing platform is an app-based, two-sided platform that matches riders with vehicles via information technology (IT). In 2015, the Shanghai government introduced a policy to restrict taxi drivers' access to and acceptance of ride requests via ride-hailing apps during certain hours. We conceptualize this policy shock as the restricting of information sharing enabled by IT and collect comprehensive data on various uses of transportation to gauge the economic benefits of this information...
-
作者：Kwon, Hyeokkoo Eric; Dewan, Sanjeev; Oh, Wonseok; Kim, Taekyung
作者单位：Nanyang Technological University; University of California System; University of California Irvine; Korea Advanced Institute of Science & Technology (KAIST); Kwangwoon University
摘要：This study contributes to the information systems literature on mobile health interventions and omnichannel management by examining the relative effectiveness of mobile and offline channels in facilitating personal weight management. Drawing on the social cognitive theory of self-regulation, our empirical analysis utilizes a system generalized method of moments approach applied to panel data on customers enrolled in a weight loss program that delivers services through multiple channels, includ...
-
作者：Alashoor, Tawfiq; Keil, Mark; Smith, Jeff; McConnell, Allen R.
作者单位：Copenhagen Business School; University System of Georgia; Georgia State University; University System of Ohio; Miami University
摘要：The confluence of digital transactions, growing cybersecurity threats, and the internet of the future (e.g., web 3.0 and the metaverse) have made information privacy increasingly important to consumers and companies that rely on consumers willingly sharing their personal information. Although information privacy has been of interest to researchers for decades and much has been learned, one thing that perplexes scholars is the privacy paradox, which we define as a mismatch between stated privac...
-
作者：Hvalshagen, Merete; Lukyanenko, Roman; Samuel, Binny M.
作者单位：University System of Ohio; University of Dayton; University of Virginia; University System of Ohio; University of Cincinnati
摘要：With the ongoing digitalization of human society, regular employees (e.g., non information technology experts) become increasingly autonomous and proactive in using organizational data and information technologies to facilitate data-driven actions and insights. This growing autonomy of regular employees (dubbed here, empowered users) in using information technologies creates new challenges. As most empowered users lack sophisticated information technology skills, they struggle to find and acce...
-
作者：Zheng, Jinyang; Wang, Youwei; Tan, Yong
作者单位：Purdue University System; Purdue University; Fudan University; University of Washington; University of Washington Seattle
摘要：This study examines whether and how an online service marketplace can leverage refund options endorsed by different parties (i.e., the platform or sellers) to address the lemons problem that is caused by the intangibility, variability, and unreturnable nature of the services sought. Through developing a signaling mechanism and a corresponding demand estimation model, we show that both platform refund insurance and a seller-guaranteed refund increase service demand, with platform refund insura...
-
作者：Vaghefi, Isaac; Negoita, Bogdan; Lapointe, Liette
作者单位：City University of New York (CUNY) System; Baruch College (CUNY); Universite de Montreal; HEC Montreal; McGill University
摘要：This study answers the call for a longitudinal view of addiction to hedonic information systems (IS) use by proposing a process model of its development, in the context of social networking site use. Through inductive and iterative analyses of primary data collected via interviews and surveys, and secondary data in the form of narrative accounts, we explain the process of addiction development via three phases associated with nominal, compulsive, and addicted use. In each phase, combinations o...
