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作者：Zhao, Keran; Lu, Yingda; Hu, Yuheng; Hong, Yili
作者单位：University of Houston System; University of Houston; University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital; University of Miami
摘要：Content providers in online social media platforms, particularly livestreaming, often switch content categories. Despite its uniqueness and importance, there is a dearth of academic research examining the unintended effects of providers' content switching. We study the direct and indirect spillover effects of content switching for livestreamers-individuals who broadcast content through livestreaming platforms. We propose a framework based on theories related to viewer flow and network effects ...
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作者：Fan, Wenjuan; Zhou, Qiqi; Qiu, Liangfei; Kumar, Subodha
作者单位：Hefei University of Technology; State University System of Florida; University of Florida; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：Online healthcare portals have become prevalent worldwide in recent years. One common formof a healthcare portal is the online consultation website, which provides a bridge between patients and doctors and reduces patients' time and cost when seeking healthcare services. Another form is the healthcare service appointment website, which facilitates offline visits for patients. Although nominally separate, the behaviors of the users (including patients and doctors) on these two types of websites...
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作者：Alhauli, Abdullah; Elmaghraby, Wedad J.; Gopal, Anandasivam
作者单位：Kuwait University; University System of Maryland; University of Maryland College Park; Nanyang Technological University
摘要：Although digital platforms have become mainstream, there still remain some unanswered questions pertaining to managing platform ecosystems. One such unexplored question pertains to the effect of marquee sellers on the platform-marquee sellers arguably attract other sellers and buyers to the platform, thereby enhancing the platform's value. In this paper, we study how adding a marquee seller to a business-to-business (B2B) secondary-market platform for IT products affects other sellers, in term...
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作者：Oh, Hyelim; Goh, Khim-Yong; Phan, Tuan Q.
作者单位：Sogang University; National University of Singapore; University of Hong Kong
摘要：Although social media has helped online newspapers by allowing users to organically share articles, some have argued that it has cannibalized and hurt newspapers through reduced readership and diminished agenda-setting power. Motivated by these two opposing effects, it is critical to understand what affects the duality between sharing news articles on social media and reading the articles on news websites. Using rich click stream data on online news readership obtained from an English-language...
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作者：Samuel, Jayarajan; Zheng, Zhiqiang (Eric); Mookerjee, Vijay
作者单位：University of Texas System; University of Texas Arlington; University of Texas System; University of Texas Dallas
摘要：We study, using three sequential field experiments, collaborative problem solving in knowledge work enabled by information technology within the context of the customer support function in a leading high-technology firm. Experiment one examines the performance change after introducing a new collaborative problem-solving process, specifically whether the use of a team of experts across departments to solve problems can help reduce problem-solving costs. In addition to the extant process of supp...
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作者：Sun, Can; Ji, Yonghua; Geng, Xianjun
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of Alberta; Tulane University
摘要：Software piracy is a challenging issue faced by software firms and governments all over the world. To control software piracy, firms exert considerable effort in antipiracy measures. This paper uses game theoretical models to study how software firms should determine their antipiracy efforts and product prices. There are two unique aspects of our model. First, antipiracy efforts have both a direct effect and a cross effect on software piracy. Second, we capture two types of competitions when p...
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作者：Bichler, Martin; Knoerr, Johannes; Maldonado, Felipe
作者单位：Technical University of Munich; University of Essex
摘要：AWalrasian competitive equilibrium defines a set of linear and anonymous prices where no coalition of market participants wants to deviate. Walrasian prices do not exist in nonconvexmarkets in general, with electricitymarkets as an important real-world example. However, the availability of linear and anonymous prices is important for derivatives markets and as a signal for scarcity. Prior literature on electricity markets assumed price-inelastic demand and introduced numerous heuristics to com...
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作者：Kenneth Cheng, Hsing; Sung Jung, Kyung; Kwark, Young; Pua, Jingchuan
作者单位：State University System of Florida; University of Florida
摘要：Sales on the e-commerce platform in the United States have experienced explosive growth and are projected to surpass $740 billion in 2023. The expansion of the platform's traditional role as a reseller into an online marketplace and the introduction of its own brand products have stoked a huge fear among the incumbent sellers. The platform's unfair anticompetitive practice further aggravates the situation. Consequently, politicians and regulators have proposed prohibiting platforms from introd...
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作者：Fernandez-Loria, Carlos; Cohen, Maxime C.; Ghose, Anindya
作者单位：McGill University
摘要：Online platforms often ask their users to refer friends in exchange for a reward. This paper addresses how referral generation and referral value evolve throughout the customer's life cycle as a function of service usage, experience level, and past referral behavior. Our analysis is based on a longitudinal data set that comprises the transactions and referral actions of 400,000 users in a ride-sharing platform over a year. The richness of our data set allows us to address two shortcomings from...
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作者：Yang, Kai; Lau, Raymond Y. K.; Abbasi, Ahmed
作者单位：Shenzhen University; City University of Hong Kong; University of Notre Dame
摘要：Analysts, managers, and policymakers are interested in predictive analytics capable of offering better foresight. It is generally accepted that in forecasting scenarios involving organizational policies or consumer decision making, personal characteristics, including personality, may be an important predictor of downstream outcomes. The inclusion of personality features in forecasting models has been hindered by the fact that traditional measurement mechanisms are often infeasible. Text-based ...
