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作者：Gopal, Ram D.; Qiao, Xiao; Strub, Moris S.; Yang, Zonghao
作者单位：University of Warwick; City University of Hong Kong
摘要：Although online lending enjoyed explosive growth in the past decade, its market size remains small compared with other financial assets. The risk of losing money, stringent government regulations, and low awareness of the benefits have hampered the realization of the full potential of the online lending market. Because online loans are an emerging asset class, investors may not be aware of the investment performance of online loans compared with other assets, and it remains an open question wh...
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作者：Liu, Haoyuan; Wen, Wen; Barua, Anitesh; Whinston, Andrew B.
作者单位：Nanyang Technological University; University of Texas System; University of Texas Austin
摘要：In modern enterprise computing environments, multiple information technology (IT) services from first and third parties are often integrated to form coherent solutions for business customers. Using transaction cost economics (TCE) as a theoretical foundation, we seek to understand how uncertainties introduced by third -party services shape enterprise customers' use of various IT services in these multivendor service settings. Specifically, we analyze a case of service disruption caused by a th...
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作者：Morid, Mohammad Amin; Sheng, Olivia R. Liu
作者单位：Santa Clara University; Arizona State University; Arizona State University-Tempe
摘要：Accurate and fair patient cost predictions, which can lead to healthcare payer cost savings, are essential to support effective decision making regarding health management policies and resource allocations. Patient cost prediction models utilize administrative claims (AC) data collected from multiple healthcare providers, which payers (e.g., government agencies and private insurance companies) rely on for various reimbursement purposes. Both the variety of patient clinical profiles and the mul...
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作者：Qian, Bingjie; Koh, Tat Koon; Zhang, Xiaoquan (Michael)
作者单位：Tongji University; Hong Kong University of Science & Technology
摘要：An integral component of user participation in community-based platforms is giving likes to content posted by others. At the same time, online social participation differs from offline social participation in that online users are often allowed to create a virtual identity unrelated to their real-world identity. The objective of this study is to identify the motivations behind users' giving likes when their virtual identity (i.e., username) is hidden or shown. Specifically, we leverage a natur...
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作者：Deng, Haowen; Dou, Yifan; Wu, Zenan; Zhang, Cheng
作者单位：Fudan University; Peking University
摘要：Player-versus-player (PvP) games often allow users to purchase superior virtual gears to increase their winning odds in battles against others. This game design, known as pay to win, generates substantial revenues from paying players, but it may also adversely affect the gaming experience of nonpaying players and lead to a decline in the game's popularity. Game developers thus need to strike a balance between revenue and player participation. This paper develops a model to analyze optimal vers...
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作者：Lia, Ziru; Lee, Gunwoong; Raghu, T. S.; Shic, Zhan (Michael)
作者单位：Arizona State University; Arizona State University-Downtown Phoenix; Korea University; Arizona State University; Arizona State University-Downtown Phoenix
摘要：Although regional data protection and privacy regimes are often cited as major barriers to crossborder digital trade, mitigating consumer privacy concerns through regulations can potentially increase the demand for foreign digital products or services. This study presents empirical evidence on this issue by examining the impact of the General Data Protection Regulation (GDPR) on the global mobile app market. We construct a comprehensive data set of apps distributed by Apple's App Store over th...
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作者：Hu, Yu Jeffrey; Rombouts, Jeroen; Wilms, Ines
作者单位：Purdue University System; Purdue University; ESSEC Business School; Maastricht University
摘要：On -demand service platforms face a challenging problem of forecasting a large collection of high -frequency regional demand data streams that exhibit instabilities. This paper develops a novel forecast framework that is fast and scalable and automatically assesses changing environments without human intervention. We empirically test our framework on a large-scale demand data set from a leading on -demand delivery platform in Europe and find strong performance gains from using our framework ag...
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作者：Safadi, Hani; Skousen, Tanner; Karahanna, Elena
作者单位：University System of Georgia; University of Georgia; Brigham Young University; University System of Georgia; University of Georgia
摘要：Firm-sponsored online communities face governance challenges because of differences in the goals and values between the community and the sponsor. This study focuses on better understanding how these communities combine firm-based and community-based governance to achieve participatory governance, balancing firm goals with the autonomy and participation of volunteer members. Through a case study of Mayo Clinic Connect, an online patient community sponsored by Mayo Clinic, we uncover how firm a...
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作者：Zhou, Mi; Abhishek, Vibhanshu; Kennedy, Edward H.; Srinivasan, Kannan; Sinha, Ritwik
作者单位：University of British Columbia; University of California System; University of California Irvine; Carnegie Mellon University; Carnegie Mellon University; Adobe Systems Inc.
摘要：Businesses have widely used email ads to directly send promotional information to consumers. Whereas email ads serve as a convenient tool to allow firms to target consumers online, there is little evidence of their multichannel impact on consumer spending in both online and brick-and-mortar stores. In this paper, we utilize a unique high-dimensional data set from one of the world's largest office supplies retailers to link each consumer's online behaviors to item-level purchase records in phys...
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作者：Wu, Yi; Ke, Weiling; Li, Yuelei; Lin, Zhijie; Tan, Yong
作者单位：Tianjin University; Southern University of Science & Technology; Tsinghua University; University of Washington; University of Washington Seattle
摘要：Online peer-to-peer lending (i.e., P2P lending) has grown rapidly in recent years and is a new source of fixed income for investors. However, there is limited understanding of factors affecting individual lenders' decision making in this context, which is characterized as highly risky. Drawing on construal level theory, we theorize how bidding amounts lenders submit are affected by interest rates and psychological distance caused by the borrower's demographic attributes (i.e., geographic locat...
