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作者:Gao, Yi; Liu, Dengpan; Kumar, Subodha
作者单位:Tsinghua University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要:Clocking-in cash-back (CIC), an emerging gamified business model in online learning, has recently garnered significant attention. CIC allows users to secure a full refund of the course fee through consecutive completion of specific tasks within a required time window. These tasks, known as clocking in, encompass activities such as daily assignments and sharing progress updates on social media. By employing this gamification system, the firm effectively monitors user efforts, categorizing them ...
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作者:Zhang, Xin; Cheng, Lihong; Yu, Yugang; Tan, Yong
作者单位:Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of Washington; University of Washington Seattle
摘要:Data have become an important competitive asset, especially for online advertising platforms, leading to the emergence of a new data broker industry. Platforms can partner with data brokers to acquire external data to enhance their targeting capabilities, but this practice has stoked growing consumer privacy concerns. This study develops a gametheoretic model to examine the economic mechanism underlying the partnership between competing platforms and a data broker in a two-sided market. Intere...
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作者:Karanasios, Stan; Senyo, P. K.; Zorina, Aljona; Effah, John
作者单位:University of Queensland; University of Southampton; University of Ghana
摘要:Departing from traditional theory on digitalization, we argue that smaller enterprises in resource-constrained environments may take a different route to digitalization that is less strategic and more emergent, less engineered and more oriented to the situation at hand, and less driven by sophisticated technology and more likely to embody frugality. We ask, How do microenterprises 'make do' their digitalization in resource-constrained environments?, addressing the question through a large-scal...
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作者:Chung, Sunghun; Jung, Jaehwuen; Park, Jooyoung; Lee, Chul Ho; Ceran, Yasin
作者单位:George Washington University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; Peking University; Peking University Shenzhen Graduate School (PKU Shenzhen); Korea Advanced Institute of Science & Technology (KAIST); California State University System; San Jose State University
摘要:Digital advancements have revolutionized customer service by enabling customers to easily express dissatisfaction and request resolutions through online platforms. Customer complaint management platforms are especially unique in facilitating providercustomer interactions, but researchers overlook implications from service provider anonymity. In this article, two randomized field experiments are conducted to examine a customer complaint management platform to identify how disclosure of service ...
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作者:Trang, Simon; Kraemer, Tobias; Trenz, Manuel; Weiger, Welf H.
作者单位:University of Paderborn; University of Koblenz & Landau; University of Gottingen; Alfaisal University
摘要:Conspiracy theories, which allege that powerful groups hatch malicious plots, are increasingly recognized as a threat to contemporary society. Although research acknowledges the role of information technology (IT) in spreading such theories, the understanding of conspiracy beliefs related to technology, their formation, and their effects remains limited. Building on theoretical insights on conspiracy beliefs and information systems (IS) research dealing with the impact of individuals' percepti...
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作者:Li, Ding; Goh, Khim-Yong; Heng, Cheng-Suang
作者单位:Nanjing University; National University of Singapore
摘要:Financial social media platforms, which rely on social media analysts (SMAs) to contribute content to investors, have emerged as a crucial channel for investors to gain access to financial information and for SMAs to monetize their content. However, we still have a limited understanding of the factors that affect how content is generated and monetized in financial social media platforms. This study focuses on the novel role of investors' preferences for free/paid content and its sentiment and ...
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作者:Aditya, Subrahmanyam; Agarwal, Ashish; Barua, Anitesh
作者单位:National University of Singapore; University of Texas System; University of Texas Austin
摘要:Firms strive to improve their products over time to compete effectively in the market. Typically, firms update their products by adding novel or differentiating features or by imitating competitors. With the ubiquity of social media, there is also the opportunity to obtain customer input on their preferred features for a product. In the case of mobile apps, user feedback in the form of reviews may include suggestions of novel features or those that are already present in competing apps but not...
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作者:Miller, Alex P.; Hosanagar, Kartik
作者单位:University of Southern California; University of Pennsylvania
摘要:In recent years, randomized experiments (or A/B tests) have become commonplace in many industrial settings as managers increasingly seek the aid of scientific rigor in their decision making. However, just as this practice has proliferated among firms, the problem of p-hacking-whereby experimenters adjust their sample size or try several statistical analyses until they find one that produces a statistically significant p-value-has emerged as a prevalent concern in the scientific community. Nota...
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作者:Torres, Carlos I.; Crossler, Robert E.
作者单位:Baylor University; Washington State University
摘要:Cybersecurity threats and information security policy (ISP) compliance are critical concerns for organizations. The recent trend of working from home has made individual characteristics more relevant in fostering ISP compliance. Whereas extant research has theorized and offered alternatives to induce ISP compliance, most studies have failed to consider the differences between onsite and remote workers to motivate compliance with ISPs and have instead focused on standard interventions without c...
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作者:Guo, Tianjian; Bardhan, Indranil R.; Ding, Ying; Zhang, Shichang
作者单位:University of Texas System; University of Texas Austin; University of Texas System; University of Texas Austin; Harvard University
摘要:Intensive care units (ICUs) are critical for treating severe health conditions but represent significant hospital expenditures. Accurate prediction of ICU length of stay (LoS) can enhance hospital resource management, reduce readmissions, and improve patient care. In recent years, widespread adoption of electronic health records and advancements in artificial intelligence (AI) have facilitated accurate predictions of ICU LoS. However, there is a notable gap in the literature on explainable art...