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作者：Urrea, Gloria; Pedraza-Martinez, Alfonso J.; Besiou, Maria
作者单位：University of Colorado System; University of Colorado Boulder; Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Kuhne Logistics University
摘要：We study volunteer management at a charity storehouse operated by a large faith-based organization. The storehouse runs entirely on volunteer efforts. We investigate the role of volunteer experience and storehouse congestion in the preparation of orders using a multi-method approach. First, we conduct a field study to explore these relationships and collect data at the level of volunteers' teams. These teams can pair volunteers with either different levels of experience (mixed pairing) or equa...
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作者：Quiroga, Bernardo F.; Moritz, Brent; Ovchinnikov, Anton
作者单位：Pontificia Universidad Catolica de Chile; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Queens University - Canada; INSEAD Business School
摘要：We investigate the impact of behavioral ordering on profits under competition. Specifically, we use controlled laboratory experiments to evaluate the differences in profits between a behavioral competitor (where a human places orders), and a management science-driven competitor (where orders are placed according to one of several plausible policies based on existing literature and managerial practice). Unlike the full-information game-theoretic models that assume rational decision-makers, thes...
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作者：Hezarkhani, Behzad; Sosic, Greys
作者单位：Brunel University; University of Southern California
摘要：We study mechanisms to manage group purchasing among a set of buyers of a given product with a concave purchase cost function. The buyers are cost-sensitive and willing to buy a range of product quantities at different prices. We investigate two types of mechanisms that can be used by a group purchasing organization (GPO): (a) ordering mechanisms where the buyers, without divulging private information, choose their order quantities and pay for them according to a given cost-sharing rule or a f...
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作者：Dai, Jiangang; Kleywegt, Anton J.; Xiao, Yongbo
作者单位：Cornell University; The Chinese University of Hong Kong, Shenzhen; University System of Georgia; Georgia Institute of Technology; Tsinghua University
摘要：Customer cancellations and no-shows have an important impact on the performance of an airline's revenue management system. In this study, we study airline network revenue management problems with customer cancellations and no-shows, considering two types of demand models: independent-demand and choice-based-demand models. In independent-demand models, the booking request rates for different products are independent of the assortment of products offered by the airline (exogenous), whereas in ch...
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作者：Zhang, Yang; Mantin, Benny; Wu, Yaozhong
作者单位：Hong Kong University of Science & Technology; University of Luxembourg; National University of Singapore
摘要：We consider the inventory decision of a retailer facing strategic customers. We develop a behavioral theory that accounts for reference dependence, which makes predictions on how the presence of strategic customers leverages retailer behavior. Specifically, the reference-dependent retailer shall decrease her order quantity when there are more strategic customers in the population. As such, the conventional pull-to-center bias for newsvendor is generalized, since the presence of strategic custo...
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作者：Sodhi, ManMohan S.; Tang, Christopher S.
作者单位：City St Georges, University of London; University of California System; University of California Los Angeles
摘要：More firms than ever before are disclosing the provenance of their products, results of product testing, and suppliers' compliance with labor-practice norms in their annual reports, sustainability reports, and press releases, besides making such information available on third-party websites. However, collecting and disclosing such information is not only costly but also does not provide clear benefits. While the terminology is not yet standard in the literature, this study distinguishes supply...
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作者：Mu, Liying; Dawande, Milind; Mookerjee, Vijay
作者单位：University of Delaware; University of Texas System; University of Texas Dallas
摘要：Dairy cooperatives bestow upon farmers the virtues of controlling a large supply quantity of a relatively scarce product, that is, milk (e.g., higher bargaining power, fixed cost sharing, etc.). However, the cooperative structure also encourages individual farmers to free-ride (i.e., provide low-quality milk in the hope that other farmers provide good-quality milk). The question arises: How can the benefits of a cooperative be retained, while eliminating free-riding, especially when individual...
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作者：Ayer, Turgay; Ayvaci, Mehmet U. S.; Karaca, Zeynal; Vlachy, Jan
作者单位：University System of Georgia; Georgia Institute of Technology; University of Texas System; University of Texas Dallas; Agency for Healthcare Research & Quality
摘要：Health information exchanges (HIEs) are expected to improve poor information coordination in emergency departments (EDs); however, whether and when HIEs are associated with better operational outcomes remains poorly understood. In this work, we study HIE and length of stay (LOS) relationship using a large dataset from the Healthcare Cost and Utilization Project consisting of about 7.4 million treat-and-release visits made to 63 EDs in Massachusetts. Overall, we find that HIE adoption is associ...
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作者：Faaland, Bruce; McKay, Mark; Schmitt, Thomas
作者单位：University of Washington; University of Washington Seattle; Trinity Western University
摘要：We solve a variation of a classic make-to-stock inventory problem introduced by Gavish and Graves. A machine is dedicated to a single product whose demand follows a stationary Poisson distribution. When the machine is on, items are produced one at a time at a fixed rate and placed into finished-goods inventory until they are sold. In addition, there is an expense for setting up the machine to begin a production run. Our departure from Gavish and Graves involves the handling of unsatisfied dema...
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作者：Li, Zhaolin; Ryan, Jennifer K.; Shao, Lusheng; Sun, Daewon
作者单位：Jinan University; University of Sydney; University of Nebraska System; University of Nebraska Lincoln; University of Melbourne; University of Notre Dame
摘要：Assembly systems, in which various components are sourced from multiple suppliers and assembled into the final product, which is sold to external customers, are found in a variety of industries. In many practical settings, the assembler possesses incomplete information regarding the marginal cost of each supplier. This lack of complete information poses a challenge for the assembler in designing contract mechanisms. In this study, we investigate the assembler's contract design problem by propo...
