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作者：Martinez-de-Albeniz, Victor; Planas, Arnau; Nasini, Stefano
作者单位：University of Navarra; IESE Business School; IESEG School of Management; Centre National de la Recherche Scientifique (CNRS)
摘要：Flash sales retailers organize online campaigns where products are sold for a short period of time at a deep discount. The demand in these events is very uncertain, but clickstream data can potentially help retailers with detailed information about the shopping process, thereby allowing them to manage such risks. For this purpose, we build a predictive model for shoppers' sequential decisions about visiting a campaign, obtaining product information and placing a purchase, which we validate usi...
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作者：Cui, Tony Haitao; Kong, Guangwen; Pourghannad, Behrooz
作者单位：University of Minnesota System; University of Minnesota Twin Cities; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University of Minnesota System; University of Minnesota Twin Cities; Mayo Clinic
摘要：We consider a supply chain with a supplier selling products to a retailer who is boundedly rational. The retailer's orders are randomly distributed around the optimal order quantity. We develop a behavioral model which incorporates human retailers' bounded rationality in the supplier's contractual decisions. In contrast to a supply chain with a fully rational retailer, where a wholesale price contract usually cannot outperform more complicated nonlinear contracts, we find that when the retaile...
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作者：Madiedo, Juan Pablo; Chandrasekaran, Aravind; Salvador, Fabrizio
作者单位：Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam; University System of Ohio; Ohio State University; IE University
摘要：Learning by doing is a fundamental driver of productivity among knowledge workers. As workers accumulate experience working on certain types of tasks (i.e., they become specialized), they also develop proficiency in executing these tasks. However, previous research suggests that organizations may struggle to leverage the knowledge workers accrue through specialization because specialized workers tend to lose interest and reduce effort during task execution. This study investigates how organiza...
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作者：Cao, Huan; Guan, Xu; Fan, Tijun; Zhou, Li
作者单位：East China University of Science & Technology; Huazhong University of Science & Technology; University of Greenwich
摘要：Quality information acquisition and disclosure have significant ramifications for supply chain members. This study investigates the interaction between a manufacturer's product quality information acquisition and different product quality information disclosure systems in a supply chain wherein the manufacturer can privately acquire the precise quality information of its product by affordable means initially. We consider two different quality information disclosure systems for the quality info...
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作者：Agrawal, Anupam; Mukherjee, Ujjal; Muthulingam, Suresh
作者单位：Texas A&M University System; Texas A&M University College Station; Mays Business School; University of Illinois System; University of Illinois Urbana-Champaign; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要：In the automotive industry, when firms develop quality knowledge at their suppliers to address quality issues, some of the knowledge can spill over to other firms that use the same suppliers. We investigate how organizational forgetting affects such quality gains obtained from spillover. We analyze the quality data of 191 suppliers who supply similar products to two distinct businesses: a car and a commercial vehicle manufacturer. A latent class analysis identifies that the spillover of qualit...
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作者：Naumov, Sergey; Keith, David R.; Fine, Charles H.
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Massachusetts Institute of Technology (MIT); Massachusetts Institute of Technology (MIT)
摘要：Automated vehicles (AVs) have emerged rapidly in recent years, becoming a focus of high expectations and heated debates. Advocates argue that the arrival of AVs will make driving safer, greener, cheaper, and faster, bringing ubiquitous access to transportation while significantly reducing traffic congestion and environmental impacts. Skeptics, in contrast, suggest that the appeal of AVs will induce additional driving, offsetting or even overwhelming the positive effects of increased automation...
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作者：He, Qiao-Chu; Chen, Ying-Ju; Righter, Rhonda
作者单位：Southern University of Science & Technology; Hong Kong University of Science & Technology; University of California System; University of California Berkeley
摘要：In this paper, we study customers' learning behaviors in service operations systems, when the customers hold incorrect beliefs about the population distribution (projection effects). We propose a basic model wherein the customers are heterogeneous in both delay sensitivity and awareness of service quality, which explains rational hesitations: The uninformed and patient customers obfuscate the quality signaled by the queue length for the uninformed and impatient customers, who wait and join whe...
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作者：Yoo, Eunae; Rabinovich, Elliot; Gu, Bin
作者单位：University of Tennessee System; University of Tennessee Knoxville; Arizona State University; Arizona State University-Tempe; Boston University
摘要：Information is a perishable resource that is costly to produce and distribute to stakeholders. To ensure the rapid and broad diffusion of this resource, humanitarian organizations (HOs) have become increasingly intent on building larger follower networks on social media platforms. Our study examines the growth of these networks, particularly in response to the sharing of social media content originally produced by the HOs during periods of normalcy and emergency. To analyze this phenomenon, we...
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作者：Ghoshal, Abhijeet; Kumar, Subodha; Mookerjee, Vijay
作者单位：University of Wisconsin System; University of Wisconsin Milwaukee; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University of Texas System; University of Texas Dallas
摘要：We analyze a case where two competing firms, a personalizing firm that makes product recommendations and a non-personalizing firm that does not recommend products, compete with each other and may participate in a data sharing alliance (in which the non-personalizing firm shares its data with the personalizing firm). The customer is strategic as she first visits the personalizing firm to find out what product to purchase among the recommended ones and purchases the product eventually from one o...
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作者：Nakkas, Alper; Alan, Yasin; Kurtulus, Mumin
作者单位：University of Texas System; University of Texas Arlington; Vanderbilt University
摘要：Category captainship (CC) is a supply chain practice in which a retailer collaborates with a manufacturer to develop and implement a category management strategy. We examine the role of retail competition in CC implementations by analyzing a game-theoretic setting with two competing retailers. We first consider a benchmark model in which both retailers adopt traditional category management. Then, we consider a CC model in which the focal retailer implements CC. Comparing the equilibrium outcom...
