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作者：Perera, Sandun; Dawande, Milind; Janakiraman, Ganesh; Mookerjee, Vijay
作者单位：Nevada System of Higher Education (NSHE); University of Nevada Reno; University of Texas System; University of Texas Dallas
摘要：Emerging technologies such as drone delivery services enable retailers to cost-effectively offer unprecedented delivery speed and adaptable delivery lead times using dedicated aerial vehicles for individual orders. A natural and important question arises: What is the impact of a drone delivery system (DDS) on a retailer's extant logistics parameters, for example, the number of customer-facing delivery centers (last-mile warehouses) it uses and delivery lead times it offers? On the one hand, th...
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作者：Dayarian, Iman; Savelsbergh, Martin
作者单位：University of Alabama System; University of Alabama Tuscaloosa; University System of Georgia; Georgia Institute of Technology
摘要：Same-day delivery of online orders is becoming an indispensable service for large retailers. We explore an environment in which in-store customers supplement company drivers and deliver online orders on their way home. We consider a highly dynamic and stochastic same-day delivery environment in which online orders as well as in-store customers willing to make deliveries arrive throughout the day. Studying settings in which delivery capacity is uncertain is novel and practically relevant. Our p...
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作者：Bagchi, Rajesh; Ham, Sung H.; He, Chuan
作者单位：Virginia Polytechnic Institute & State University; Michigan State University; Michigan State University's Broad College of Business; University of Colorado System; University of Colorado Boulder
摘要：Confirmation bias, a well-established behavioral anomaly, asserts that when product experience is ambiguous, it is assimilated consistent with expectations set up by prior advertising. In this paper, we combine a strategic model with laboratory experiments to study the effects of consumers' confirmation bias on firms' advertising and pricing strategies and its implications for firms' profits. Our results suggest that confirmation bias does not improve firms' profits in the short run. However, ...
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作者：Yang, Ruina; Mai, Yinhua; Lee, Chung-Yee; Teo, Chung-Piaw
作者单位：Xi'an Jiaotong University; Tsinghua University; Tsinghua Shenzhen International Graduate School; Hong Kong University of Science & Technology; National University of Singapore
摘要：In an elegant study on salesforce incentive design, Steenburgh and Ahearne (2012) have argued that a multi-faceted portfolio approach, based on the classification of workers into laggards, core, and star performers, can induce better result from the salesforce, compared to traditional approaches used in companies. In this paper, we construct a portfolio of incentive contracts with a three-piece linear-quadratic-linear structure and study their incentive effects. It is well known that such cont...
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作者：Jiang, Houyuan; Pang, Zhan; Savin, Sergei
作者单位：University of Cambridge; Purdue University System; Purdue University; University of Pennsylvania
摘要：Our study investigates the effects of introducing performance-based incentives in a competitive health care market. We consider a market in which a payer applies a performance-based compensation contract to two competing hospitals. We use G/G/m queuing dynamics to describe the patient care process and include information asymmetry between the payer and the hospitals regarding the hospital operating costs. Our paper is the first to study the performance-based contracting problem in a health car...
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作者：Rastpour, Amir; Ingolfsson, Armann; Kolfal, Bora
作者单位：Ontario Tech University; University of Alberta
摘要：Emergency systems are designed to almost always have enough capacity to respond to emergencies. However, capacity shortage periods do occur and these systems need to recover quickly. In this study, we apply queueing models and study whether it is better for an emergency system to add or to expedite servers, in order to quickly recover from a capacity shortage period. We focus on emergency medical service (EMS) systems and use Erlang loss models to study Red Alerts (when all ambulances are busy...
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作者：Bensoussan, Alain; Mookerjee, Vijay; Yue, Wei T.
作者单位：University of Texas System; University of Texas Dallas; City University of Hong Kong; City University of Hong Kong
摘要：In this study, we focus on the maintenance of an intrusion detection system (IDS) that attempts to discriminate between benign and malicious traffic arriving at a firm. An attack is more likely to successfully harm the firm if the ability of its IDS to discriminate between malicious and benign traffic is low, implying loopholes or vulnerabilities in the firm's security. A novel aspect of this study is the modeling of both continuous degradation in system discrimination ability (drift) and the ...
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作者：Wooten, Joel O.; Donohue, Joan M.; Fry, Timothy D.; Whitcomb, Kathleen M.
作者单位：University of South Carolina System; University of South Carolina Columbia
摘要：As procurement auctions increasingly move to digital platforms, more data and information is available (or can be made available) to bidders. Despite this trend, relatively little is known about the impact of information asymmetries in these settings. We investigate two such differences in first-price sealed-bid reverse auctions with a common value. In a design that mirrors real construction procurement auctions, our laboratory experiment tests the impact of the precision of a bidder's cost es...
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作者：Kumar, V; Saboo, Alok R.; Agarwal, Amit; Kumar, Binay
作者单位：University System of Georgia; Georgia State University; Huazhong University of Science & Technology; MICA; Indian School of Business (ISB)
摘要：Competitive intelligence is a critical component of developing and implementing organizational strategies. Although firms may obtain aggregate market-level competitive information, resource allocation decisions such as inventory management or capacity planning are made at the individual product-firm-market level. Acquiring such disaggregated information about competitors across various products and markets poses significant challenges, including integrating data from different (and conflicting...
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作者：Jalili, Monire; Pangburn, Michael S.
作者单位：Bentley University; University of Oregon
摘要：Product sales and rentals often occur in parallel, allowing customers to choose their preferred option. In settings where consumers face significant value uncertainty, rentals also provide a mechanism for consumers to discover whether they like a product. For some products, such as movies and books, the rental option may yield a significant proportion of the utility associated with ownership. The convenience of renting products in digital forms (e.g., e-books) makes the managerial challenge of...
