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作者：Hao, Zhaowei; He, Long; Hu, Zhenyu; Jiang, Jun
作者单位：Dongbei University of Finance & Economics; National University of Singapore; National University of Singapore; National University of Singapore; National University of Singapore
摘要：Motivated by a leading taxi operator in Singapore, we consider the idle vehicle pre-allocation problem with uncertain demands and other uncertain covariate information such as weather. In this problem, the operator, upon observing its distribution of idle vehicles, proactively allocates the idle vehicles to serve future uncertain demands. With perfect information of demand distribution, the problem can be formulated as a stochastic transportation problem. Yet, the non-stationarity and spatial ...
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作者：Li, Qing; Tang, Christopher S.; Xu, He
作者单位：Hong Kong University of Science & Technology; University of California System; University of California Los Angeles; Huazhong University of Science & Technology
摘要：Opaque selling is a marketing strategy under which firms sell end-of-the-season inventory of different products as a single opaque good and customers find out the specific products they actually get only after they have made the purchase. Opaque selling entails a double-blind process: customers do not know the inventory level of each product, and the seller does not know their product preferences. This double-blind process can result in customer dissatisfaction when customers do not receive th...
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作者：Yu, Siyun; Kulkarni, Vidyadhar G.; Deshpande, Vinayak
作者单位：University of North Carolina; University of North Carolina Chapel Hill; University of North Carolina; University of North Carolina Chapel Hill
摘要：This study focuses on determining the appointment scheduling for healthcare facilities with series patients. Series patients are patients who are scheduled for a series of appointments instead of a single appointment. Examples of healthcare services with series patients include radiotherapy/chemotherapy for cancer, physical therapy, kidney dialysis, diabetes treatment, etc. The aim of this study is to design appointment scheduling policies taking into account revenues per service per patient, ...
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作者：Adomavicius, Gediminas; Curley, Shawn P.; Gupta, Alok; Sanyal, Pallab
作者单位：University of Minnesota System; University of Minnesota Twin Cities; George Mason University
摘要：Procurement mechanisms used by businesses have evolved from simple single-item auctions to complex multi-unit, multi-attribute, and multi-object auctions and their combinations. These state-of-the-art mechanisms offer many economic benefits but also introduce challenges such as the increased complexity in decision-making for the participants. Our primary goal in this study is to study how decision complexity affects the economic outcomes and acceptability of an advanced economic mechanism: the...
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作者：Zhang, Fuqiang; Wu, Xiaole; Tang, Christopher S.; Feng, Tianjun; Dai, Yue
作者单位：Washington University (WUSTL); Fudan University; University of California System; University of California Los Angeles
摘要：This forum study examines the past and the future of Operations Management (OM) research. First, we investigate the evolution of OM research from 1997 to 2018 by using machine learning tools to analyze all OM papers published in five journals (JOM, MS, M&SOM, POM, and OR), and find that the number of information/financial flow-focused OM research papers has increased steadily over the years. Second, we present three research topics motivated by the US-China trade war and the Covid-19 pandemic,...
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作者：Gardner, John W.
作者单位：Brigham Young University
摘要：Balancing priorities of production speed and conformance quality is an ongoing challenge in production and operations management. Organizations may emphasize these priorities through various forms of performance feedback. However, the impacts of using feedback to emphasize speed, quality, and quantity remain unclear in production settings. This study employs controlled laboratory experiments to examine the impact of real-time feedback on production quantities, first time yield percentages, and...
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作者：Kouvelis, Panos; Shi, Duo
作者单位：Washington University (WUSTL); The Chinese University of Hong Kong, Shenzhen; The Chinese University of Hong Kong, Shenzhen
摘要：We analytically study a value chain consisting of three independent parties: a manufacturer, a retailer, and a sales agent. Either the manufacturer or the retailer may compensate the sales agent, and a variety of supply contracts may be used between the manufacturer and the retailer: price-only, buyback, and channel rebate. We first compare the efficiency of different supply contracts under either compensation scheme, and then compare the two compensation schemes when executed with the best pe...
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作者：Valogianni, Konstantina; Ketter, Wolfgang; Collins, John; Zhdanov, Dmitry
作者单位：IE University; University of Cologne; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam; University of Minnesota System; University of Minnesota Twin Cities; University System of Georgia; Georgia State University
摘要：A transition to electric vehicles (EVs) is widely assumed to be an important step along the road to environmental sustainability. However, large-scale adoption of EVs may put electricity grids under critical strain, since peaks in electricity demand are likely to increase radically. Efforts to manage demand peaks through pricing schemes may create new peaks at low-price periods, if large numbers of EV owners use smart charging to benefit from low prices. This effect is expected to be amplified...
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作者：Song, Peijian; Wang, Quansheng; Liu, Hefu; Li, Qi
作者单位：Nanjing University; Chinese Academy of Sciences; University of Science & Technology of China, CAS; Zhejiang Gongshang University
摘要：The buy-online-and-pickup-in-store (BOPS) service has been widely treated by retailers as an important omni-channel initiative. However, few studies have attempted to quantify the impact of BOPS usage on subsequent purchase behaviors or examine the critical roles of offline stores in the value generation of BOPS. Thus, through 25,724 BOPS instances used by 16,202 unique customers via a hybrid retailer, this study investigated the impact of customers' BOPS usage on their online and offline purc...
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作者：Akkas, Arzum; Sahoo, Nachiketa
作者单位：Boston University
摘要：Product expirations at retail stores erode profits and burden the environment. We investigate whether manufacturers can leverage salesforce compensation design as a waste-reduction tool. We propose a data-driven framework that uses structural econometric modeling and agency theory. Our analysis starts with a game theoretic model in which a salesperson interacts with a manufacturer that reimburses retailers and penalizes its own salesforce for expired products. We then use our model's equilibri...
