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作者:TUCKER, ML
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作者:KOTHA, S
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作者:SPENCER, BA
摘要:Total quality management (TQM) is examined in relation to the mechanistic, organismic, and cultural models of organization in an effort to bridge the gap between TQM practice and management theory. These models provide diverse analogues for explaining the management of Organizations and highlight different issues concerning the practice of TQM. The article also suggests that research on TQM practice has potential to expand the understanding of these management models.
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作者:MARTIN, X; MITCHELL, W; SWAMINATHAN, A
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作者:SITKIN, SB; SUTCLIFFE, KM; SCHROEDER, RG
作者单位:University of Minnesota System; University of Minnesota Twin Cities; University of Michigan System; University of Michigan
摘要:The singular emphasis on control that has characterized traditional approaches to total quality management (TQM) implementation are not well suited to conditions of high task uncertainty, a limitation that has not been recognized in the popular TQM movement. Although the fundamental precepts advocated by founders of the quality movement can accommodate conditions of high uncertainty, the way that these basic TQM precepts have been articulated, extended, and applied has not reflected the distin...
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作者:WEEKS, JR
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作者:ANDERSON, JC; RUNGTUSANATHAM, M; SCHROEDER, RG
摘要:In its current form, the Deming management method contains a prescriptive set of 14 points that serve as guidelines organizational behavior and practice regarding quality management Despite the apparent effect of these 14 points on both the industrial world and the practice of management theory around the world, there is little evidence of the role of the Deming management method in the formalization and advancement of management theory. Although its impact on management practice is clear, nei...
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作者:ABRAHAMSON, E; FOMBRUN, CJ
作者单位:New York University
摘要:Faced with turbulent national and international environments, entire U.S. industries-most notably steel and automobiles-have revealed a distinct propensity to overlook radically new types of competitors, cling to traditional technologies, and remain mired in similar, yet outdated, strategic postures. In this article, we ascribe the adaptive failures of entire industries not only to the microcultures of single organizations, but also to what we term interorganizational ''macrocultures''-relativ...
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作者:LADO, AA; WILSON, MC
摘要:Drawing on the theoretical insights from the resource-based view of strategic management, this article explores the potential of human resource systems to facilitate or inhibit the development and utilization of organizational competencies. These competencies - managerial, input-based, transformational, and output-based-are presumed to yield sustained competitive advantage for a firm. The competency-based perspective, by focusing attention on the HR activities, functions, and processes that en...
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作者:LEE, TW; MITCHELL, TR
摘要:The model of employee turnover described in this paper applies constructs and concepts from decision making. statistics, and social psychology to facilitate understanding and to redirect theory development and empirical research. The process of employee turnover is modeled by four distinctive decision paths: each decision path involves distinctive foci, psychological processes, and external events. Further, five specific contributions of the model are suggested, and recommendations for empiric...