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作者：Gibson, CB; Birkinshaw, J
作者单位：University of California System; University of California Irvine; University of London; London Business School
摘要：We investigated contextual organizational ambidexterity, defined as the capacity to simultaneously achieve alignment and adaptability at a business-unit level. Building on the leadership and organization context literatures, we argue that a context characterized by a combination of stretch, discipline, support, and trust facilitates contextual ambidexterity. Further, ambidexterity mediates the relationship between these contextual features and performance. Data collected from 4,195 individuals...
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作者：Kirkman, BL; Rosen, B; Tesluk, PE; Gibson, CB
作者单位：University System of Georgia; Georgia Institute of Technology; University of North Carolina; University of North Carolina Chapel Hill; University of California System; University of California Irvine; University System of Maryland; University of Maryland College Park
摘要：We investigated the relationship between team empowerment and virtual team performance and the moderating role of the extent of face-to-face interaction using 35 sales and service virtual teams in a high-technology organization. Team empowerment was positively related to two independent assessments of virtual team performance-process improvement and customer satisfaction. Further, the number of face-to-face meetings moderated the relationship between team empowerment and process improvement: t...
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作者：Glebbeek, AC; Bax, EH
作者单位：University of Groningen
摘要：We tested the hypothesis that employee turnover and firm performance have an inverted U-shaped relationship: overly high or low turnover is harmful. Our analysis was based on economic performance data from 110 offices of a temporary employment agency. These offices had high variation in turnover but were otherwise similar, allowing control for important intervening variables. Regression analysis revealed a curvilinear relationship; high turnover was harmful, but the inverted U-shape was not ob...
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作者：Seijts, GH; Latham, GP; Tasa, K; Latham, BW
作者单位：Western University (University of Western Ontario); University of Toronto; McMaster University
摘要：Uniting separate research streams on situational and dispositional goals, we investigated goal setting and goal orientation together in a complex business simulation. A specific learning goal led to higher performance than did either a specific performance goal or a vague goal. Goal orientation predicted performance when the goal was vague. The performance goal attenuated correlations between goal orientation and performance. The correlation between a learning goal orientation and performance ...
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作者：Hult, GTM; Ketchen, DJ Jr; Slater, SF
作者单位：Michigan State University; State University System of Florida; Florida State University; Colorado State University System; Colorado State University Fort Collins
摘要：Little is known about why some supply chains perform well while others do not. Drawing on the knowledge-based view of the firm and theory from the information processing and organizational learning literatures, we devised a model linking knowledge development to cycle time in strategic supply chains-chains whose members are strategically, operationally, and technologically integrated. Using data from 58 chains in a Fortune 500 firm, we found that the knowledge development process explained sub...
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作者：Richard, OC; Barnett, T; Dwyer, S; Chadwick, K
作者单位：University of Texas System; University of Texas Dallas; Mississippi State University; University of Louisiana System; Louisiana Technical University; University of Louisiana System; Nicholls State University
摘要：Extending previous theorizing on cultural diversity's organizational effects by integrating value-in-diversity and social identity perspectives with the framework of Blau's (1977) theory of heterogeneity, we hypothesized curvilinear relationships between racial and gender diversity in management and firm performance. We evaluated relationships within the context of firm-level entrepreneurial orientation. Our empirical study indicated complex relationships among study variables. It revealed tha...
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作者：Chatman, JA; O'Reilly, CA
作者单位：University of California System; University of California Berkeley; Stanford University
摘要：Attitudes among 178 professional men and women working for a clothing manufacturer and retailer depended on their work groups' sex composition. Findings were consistent with status considerations: women expressed a greater likelihood of leaving homogeneous groups than did men, even though women expressed greater commitment, positive affect, and perceptions of cooperation when they worked in all-female groups. These results suggest that similarity-attraction may be inadequate as the primary the...
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作者：Davidson, WN III; Jiraporn, P; Kim, YS; Nemec, C
作者单位：Southern Illinois University System; Southern Illinois University; Texas A&M University System; Texas A&M International University
摘要：We explore impression and earnings management via reasoning and methods grounded in ethnostatistics and agency theory. We hypothesized that earnings management occurs more frequently following duality-creating successions than otherwise because CEO-chairs have greater control of the impressions created by their firms' financial reports and are operating under greater expectations of positive results. Using a sample of 173 duality-creating succession announcements and 112 non-duality-creating s...
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作者：Tan, HH; Foo, MD; Kwek, MH
作者单位：National University of Singapore
摘要：We extended past research on the display of positive emotions within customer service settings by focusing on customer traits. Adopting an emotional contagion perspective, we found that customer traits relate to the display of positive emotions by the service provider. This display of positive emotions was also found to relate to customer satisfaction. Implications for emotion management and service personnel training are discussed.
