Is high employee turnover really harmful? An empirical test using company records

• 成果类型: Article
• 署名作者: Glebbeek, AC; Bax, EH
• 署名单位: University of Groningen
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/20159578
• 发表日期: 2004
• 页码: 277-286
• 关键词: consequences; LEVEL

摘要

We tested the hypothesis that employee turnover and firm performance have an inverted U-shaped relationship: overly high or low turnover is harmful. Our analysis was based on economic performance data from 110 offices of a temporary employment agency. These offices had high variation in turnover but were otherwise similar, allowing control for important intervening variables. Regression analysis revealed a curvilinear relationship; high turnover was harmful, but the inverted U-shape was not observed with certainty.