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作者：Tumin, Makmor; Noh, Abdillah; Yashaiya, Nadia H.
作者单位：Universiti Malaya
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作者：Fleischer, Julia; Wanckel, Camilla
作者单位：University of Potsdam
摘要：Creativity is a crucial part of policy capacity in governments. Existing studies on creative behavior in the public sector assess employees' openness to new ideas and creative solutions, and they confirm the relevance of organizational and individual determinants for pro-creativity attitudes. Yet we lack systemic evidence on the explicit level of work-related creativity among policy officials in government organizations. At the same time, novel technologies and particularly social networking s...
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作者：Schnell, Sabina
作者单位：Syracuse University
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作者：Nisar, Muhammad Azfar; Masood, Ayesha
作者单位：Lahore University of Management Sciences
摘要：Administrative burden research has contributed to improved understanding of citizens' experiences while accessing state services. However, the significance of the material infrastructure within which citizen-administrator interactions take place remains largely absent from this line of research. To help address this research gap, this article uses ethnographic data to discuss the influence of material and virtual artifacts in bureaucratic offices on the administrative burden faced by citizens ...
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作者：van Der Meer, Joelle; Vermeeren, Brenda; van Thiel, Sandra; Steijn, Bram
作者单位：Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
摘要：Civil servants' work is being affected by an increasing variety of government reforms. As such, the role of civil servants is a major topic of research. Nevertheless, no validated measurement scales exist for how civil servants themselves perceive their own role in a complex and constantly changing environment. We develop and validate measurement scales for civil servants' role perceptions. Using data from two surveys (N = 161 and N = 1080), we develop scales for bureaucratic, entrepreneurial,...
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作者：de Rooij, Doret; Timen, Aura; Raab, Jorg
作者单位：Netherlands National Institute for Public Health & the Environment; Radboud University Nijmegen; Tilburg University
摘要：The COVID-19 pandemic posed unprecedented challenges to the joint organizational response of private and public and here especially public health organizations. This is particularly true for airports as central connectors of global travel and trade. For five European airports, we analyzed the interorganizational response based on input from 66 of the 87 different airport partners, using two fictitious scenarios derived from public health practice. We applied organizational design theory and qu...
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作者：Yushkov, Andrey
作者单位：Indiana University System; Indiana University Bloomington
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作者：Willoughby, Katherine; Raadschelders, Jos; Yi, Hongtao; Phillips, Preston
作者单位：University System of Georgia; University of Georgia; University System of Ohio; Ohio State University; State University System of Florida; Florida State University; State University System of Florida; Florida State University
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作者：Willoughby, Katherine; Raadschelders, Jos C. N.; Yi, Hongtao; Phillips, Preston
作者单位：University System of Georgia; University of Georgia; University System of Ohio; Ohio State University; State University System of Florida; Florida State University
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作者：Mikkelsen, Kim Sass; Madsen, Jonas Krogh; Baekgaard, Martin
作者单位：Roskilde University; Aarhus University; Roskilde University
摘要：Research on street-level bureaucracy argues that factors such as stress and burnout affect the behaviors of street-level bureaucrats toward clients. At the same time, the literature on administrative burdens argues that citizens face a series of costs when they experience policy implementation as onerous. We draw on both literatures to theorize ways in which street-level bureaucrats' behavioral responses to stress states may influence client experiences of administrative burden. Using a multil...
