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作者：Williams, Linda M.
作者单位：Arizona State University; Arizona State University-Tempe
摘要：Studies of local law enforcement actions toward immigrants show that while some cities engage in enforcement, many others do not. The extent and determinants of enforcement have been assessed, but these studies have not evaluated the full range of practices, including welcoming practices, toward immigrants. This article introduces the concept of welcomeness, develops a framework for measuring it, and, using a nationwide survey of local police departments, examines how widely departments are we...
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作者：Olsen, Asmus Leth
作者单位：University of Copenhagen
摘要：This article introduces the importance of equivalence framing for understanding how satisfaction measures affect citizens' evaluation of public services. Does a 90 percent satisfaction rate have a different effect than a logically equivalent 10 percent dissatisfaction rate? Two experiments were conducted on citizens' evaluations of hospital services in a large, nationally representative sample of Danish citizens. Both experiments found that exposing citizens to a patient dissatisfaction measur...
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作者：Androphy, Bruce A.
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作者：Meier, Kenneth J.
作者单位：Texas A&M University System; Texas A&M University College Station; Cardiff University
摘要：Herbert Simon, in his 1946 essay The Proverbs of Administration, indicted public administration as having conflicting and contradictory theories and an absence of a knowledge base that could provide a guide to practice. Simon proposed that public administration define concepts, adopt efficiency as its objective, focus on the study of decision making, and construct models that could predict efficient results. This 75th-anniversary article revisits Simon's essay in light of contemporary public a...
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作者：Grimmelikhuijsen, Stephan G.; Meijer, Albert J.
作者单位：Utrecht University; Utrecht University
摘要：Social media use has become increasingly popular among police forces. The literature suggests that social media use can increase perceived police legitimacy by enabling transparency and participation. Employing data from a large and representative survey of Dutch citizens(N= 4,492), this article tests whether and how social media use affects perceived legitimacy for a major social media platform, Twitter. A negligible number of citizens engage online with the police, and thus the findings reve...
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作者：Moon, Seok Jin
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作者：Bullock, Justin B.; Stritch, Justin M.; Rainey, Hal G.
作者单位：Texas A&M University System; Texas A&M University College Station; Bush School of Government & Public Service; Arizona State University; Arizona State University-Tempe; Arizona State University; Arizona State University-Tempe; University System of Georgia; University of Georgia
摘要：This article presents a conceptual perspective on the distinctive characteristics of public organizations and their personnel. This perspective leads to hypotheses that public organizations deliver distinctive goods and services that influence the motives and rewards for their employees. These hypotheses are tested with evidence from the International Social Survey Programme in order to compare public and private employees in 30 nations. Public employees in 28 of the 30 nations expressed highe...
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作者：Bendor, Jonathan
作者单位：Stanford University
摘要：Charles Lindblom's 1959 essay The Science of Muddling Through' is best known for the strategy of decision makingdisjointed incrementalismthat it recommended. That famous paper and Lindblom's related work also provided two theories: a critique of the conventional method (the synoptic approach) and an argument for using incrementalism instead. Both are applied theories: they are designed to help solve complex policy problems. Lindblom's negative applied theory has stood the test of time well: th...
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作者：Creelan, Jeremy
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作者：Newswander, Chad B.
作者单位：University of South Dakota
摘要：According to judicial precedents, administrators informed by their expertise can speak on issues of public concern under First Amendment protections. In one sense, they could dissent by working against their employers in an attempt to direct issues of public concern through an educational function. The power to act like a statesman in raising such issues allows administrators to lead from behind and in front, as long as certain judicial thresholds are met. However, the U.S. Supreme Court recen...
