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作者：Eleveld, Anja
作者单位：Vrije Universiteit Amsterdam
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作者：Simmons, Richard
作者单位：University of Stirling
摘要：This article examines the influence of cultural-institutional factors on user-provider relationships in public services. Using Grid-Group Cultural Theory (CT) as a way to structure the complexity of public service relationships, the article considers the extent to which public services are attuned to users' relational concerns. This analysis shows particular tensions between how users think the service 'should be' compared with how they think the service 'actually is'. Additional study evidenc...
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作者：Hart, Paul't
作者单位：Utrecht University
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作者：Pedersen, Mogens Jin
作者单位：Aarhus University
摘要：Much research suggests that employee goal commitment is predictive of work behaviour and performance. However, public administration research has yet to establish the linkage between goal commitment and task performance in the context of public service employees. Using survey data on school teachers with administrative data on students, this article employs within-student between-teachers fixed effects and shows how teachers' goal commitment affects their task performance. Moreover, the articl...
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作者：Lovell, Heather
作者单位：University of Tasmania; University of Edinburgh
摘要：This article draws on Kingdon's Multiple Streams Approach (MSA) to consider international, not just domestic, flows of policy. It is argued that using the MSA in conjunction with international policy transfer and mobility theories allows for a fuller explanation of the development of smart electricity metering policy in Australia. The MSA is based originally on empirical research within a single country - the USA - in the late 1970s, and all three of the streams' identified as important to pol...
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作者：Gastil, John; Knobloch, Katherine R.; Kahan, Dan; Braman, Don
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Colorado State University System; Colorado State University Fort Collins; Yale University; George Washington University
摘要：Deliberative theorists posit that highly structured face-to-face policy discussions can transcend ideological differences. By contrast, cultural cognitive theorists argue that people's cultural orientations constrain policy-relevant information processing and forestall the public's ability to reach consensus. Two studies examine whether deliberative processes can span divergent cultural orientations. The first assesses a prominent deliberative forum programme's capacity to frame policy solutio...
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作者：Mortensen, Peter B.
作者单位：Aarhus University
摘要：The establishment of autonomous agencies has been a strong trend in the public sector across countries for about 25 years. In line with the official rhetoric accompanying such reforms, almost all reform evaluations have focused on various kinds of performance improvements. This article investigates a set of behavioural consequences of such reforms, which have been claimed by the blame avoidance literature, but have never been subjected to systematic empirical analysis. In particular, the artic...
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作者：Nakamura, Ayako
作者单位：Musashino University
摘要：Mechanisms for controlling government organizations have attracted major interest from public administration researchers. Cultural theory has been used as a tool to identify the core control approaches of individual organizations. Whereas major existing studies have applied the theory based on the cultural types using nominal-level measures, this article builds a novel set of interval measures, focusing on two fundamental factors of government control proposed by cultural theory: grid-group di...
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作者：Turner, Simon; Lourenco, Ana; Allen, Pauline
作者单位：University of London; University College London; Universidade Catolica Portuguesa; Universidade Catolica Portuguesa; University of London; London School of Hygiene & Tropical Medicine
摘要：Many countries use state-owned, for-profit, and third sector organizations to provide public services, generating hybrid' organizational forms. This article examines how the hybridization of organizations in the public sector is influenced by interaction between regulatory change and professional communities. It presents qualitative data on three areas of the UK public sector that have undergone marketization: healthcare, broadcasting, and postal services. Implementation of market-based reform...
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作者：Hermansson, Helena M. L.
作者单位：Uppsala University
摘要：Managing disasters generally demands multiorganizational collaboration and collaborative skills. In Turkey, observed shortcomings in disaster management collaboration prompted a reorganization of the disaster management system that led to the emergence of a centralized hybrid network. The network governance literature generally heralds decentralized organization and shared network governance, which facilitate collaboration by maximizing trust and legitimacy and minimizing power imbalances. Thr...
