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作者:Micheli, Pietro; Pavlov, Andrey
作者单位:University of Warwick; Cranfield University
摘要:Recent research in performance measurement has focused on the tension between two uses of performance information: 'passive', to ensure compliance, and 'purposeful', to improve services. This article presents an in-depth study of two public sector organizations in England and shows that the main tension may actually lie between a combined purposeful and passive use, and an exclusively passive one. This tension was most pronounced between organizational levels, where a combined use was dominant...
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作者:Egeberg, Morten
作者单位:University of Oslo; University of Oslo
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作者:Senk, Kaitlin
作者单位:Rice University
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作者:Chen, Can; Neshkova, Milena, I
作者单位:State University System of Florida; Florida International University
摘要:Both academicians and practitioners have advocated for increased fiscal transparency in government as a means of promoting budget discipline, improving functioning of the public sector, fostering greater accountability, and fighting the global menace of corruption. Despite worldwide calls for greater disclosure, empirical analyses of whether and how fiscal transparency actually affects governance outcomes are still limited. This study draws on public choice and principal-agent theories to demo...
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作者:James, Oliver; Jilke, Sebastian
作者单位:University of Exeter; Georgetown University
摘要:In public services that are tax funded, public goods are sometimes marketized by being delivered using private companies instead of public organizations. In addition, marketization reforms can entail service users being described as customers for the service rather than as citizens. We assess the effects of these aspects of marketization reforms on users' willingness to co-produce public services. First, service delivery using private companies risks reducing users' willingness to co-produce b...
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作者:Wang, Weijie; Sun, Rusi
作者单位:University of Missouri System; University of Missouri Columbia; University of Michigan System; University of Michigan
摘要:A common problem with using organizational performance as the dependent variable is the ignoring of feedback effect. The current conceptualization of the turnover-performance relationship is mostly unidirectional, focusing on how turnover affects organizational performance. Only a few scholars have investigated the possible reverse relationship between turnover and performance. Aiming to further the research on the feedback effect of organizational performance, this study employed cross-lagged...
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作者:Ahmad, Salman; Connolly, Ciaran; Demirag, Istemi
作者单位:Queens University Belfast; Keele University
摘要:Utilizing evidence from a United Kingdom (UK) road case study Private Finance Initiative (PFI) project, this article considers how the UK central government's infrastructure strategy is operationalized through accounting-based performance measures and incentive systems, and articulates how the adoption of such systems is moderated by trust practices. The findings indicate that initial government policy objectives, translated as performance indicators in the case study, failed to offer adequate...
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作者:Cornell, Agnes; Sundell, Anders
作者单位:University of Gothenburg
摘要:Economic theory as well as conventional wisdom from corruption-ridden countries suggest that low wages among public employees lead to corruption, but cross-sectional empirical research has largely failed to confirm this relationship. In this article, we investigate the relationship between experiences of corruption and wage levels for public sector employees, utilizing both objective and expert survey data, with global coverage. The statistical analysis shows that higher wages, as compared to ...
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作者:Bro, Louise Ladegaard; Jensen, Ulrich Thy
作者单位:Arizona State University; Arizona State University-Downtown Phoenix
摘要:While doing good for specific citizens and users is often considered a powerful motivator among public service employees, little research has rigorously evaluated how public managers can promote individualized prosocial motivation. We follow recent studies on the behavioural implications of 'user orientation' to explore how public managers can use a specific leadership strategy-transformational leadership-to reinforce employees' individualized prosocial motivation. Combining a field experiment...
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作者:George, Bert; Baekgaard, Martin; Decramer, Adelien; Audenaert, Mieke; Goeminne, Stijn
作者单位:Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; Aarhus University; Ghent University; Ghent University
摘要:New Public Management popularized performance measurement in public organizations. Underlying performance measurement's popularity is the assumption that it injects performance information (PI) into decision-making, thus rationalizing the ensuing decisions. Despite its popularity, performance measurement is criticized. In part, this criticism results from the limited knowledge of the conditions under which PI is purposefully used by politicians. We conducted a survey experiment based on real P...