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作者:Mizrahi, Shlomo; Minchuk, Yizhaq
作者单位:University of Haifa; Sami Shamoon College of Engineering
摘要:This study explores the impact of the configuration of performance information on citizens' perceptions regarding the impact of the information on their lives and the reliability they assign to it. We conducted a survey experiment among a representative sample of the Israeli population. The treatment included the object being measured, the identity of those who manage the performance management mechanism, and the trend of the results. We also compared the education and police sectors. Our find...
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作者:van Erp, Judith; Wallenburg, Iris; Bal, Roland
作者单位:Utrecht University; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
摘要:This article studies the role of a public regulator in managing the performance of healthcare professionals. It combines a networked governance perspective with responsive regulation theory to show the mechanisms that have added to significant changes in medical cost management in the Netherlands. In a five-year period, hospital practices transitioned from cosmetic compliance with performance regulation and strategic upcoding to institutionalized compliance more in line with regulatory goals. ...
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作者:Peeters, Rik; Gofen, Anat; Meza, Oliver
作者单位:Centro de Investigacion y Docencia Economicas A.C. (CIDE); Hebrew University of Jerusalem
摘要:Citizens' responses to dissatisfaction with public services are often portrayed as following one of four distinct patterns, each consistent with current provision structures: exit, voice, loyalty or neglect (EVLN). Citizens may also initiate efforts to access public services through more subversive supply mechanisms. This study focuses on 'gaming' as an additional, understudied response pattern, within which individuals aim at improving the personal outcome of public service delivery by exploi...
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作者:Gronow, Antti; Wagner, Paul; Yla-Anttila, Tuomas
作者单位:University of Helsinki
摘要:The conditions under which policy beliefs and influential actors shape collaborative behaviour in governance networks are not well understood. This article applies exponential random graph models to network data from Finland and Sweden to investigate how beliefs, reputational power and the role of public authorities' structure collaboration ties into the two countries' climate change governance networks. Results show that only in Finland's conflictual climate policy domain do actors collaborat...
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作者:Awan, Sahar; Esteve, Marc; van Witteloostuijn, Arjen
作者单位:Shaheed Zulfikar Ali Bhutto Institute of Science & Technology; University of London; University College London; Vrije Universiteit Amsterdam; University of Antwerp
摘要:The claim that Public Service Motivation (PSM) is an antecedent of prosocial behaviour has often been empirically tested and supported. However, closer inspection of this literature reveals large disparities in relating the two constructs. One reason that could explain such differences is that the relationship between PSM and prosocial behaviours has been primarily tested using self-reported cross-sectional, single-rater and same-survey data. While all of these are widely used methodological a...
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作者:Liston-Heyes, Catherine; Juillet, Luc
作者单位:University of Ottawa
摘要:Transparency is largely seen as essential to public sector accountability. Yet, information disclosure also generates unintended consequences that may prove detrimental to the workings of some accountability processes. In this light, we investigate the views of Canadian public sector internal auditors, a subset of professionals fulfilling an important accountability function. We show that concerns surrounding disclosure requirements are prevalent. We demonstrate that internal auditors who see ...
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作者:Tkach, Benjamin
作者单位:Mississippi State University
摘要:An enduring challenge of public administration research is examining whether public management affects the delivery of public policy results. This study extends managerial influence to include public policy delivery in an active conflict environment. Individual manager training is critical in conflict environments because limited bureaucratic capacity and general environmental confusion are common. Organizations under stress use substitute managers. We argue that substitute managers' effective...
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作者:Carter, Chris; Spence, Crawford; McKinlay, Alan
作者单位:University of Edinburgh; University of London; King's College London; Newcastle University - UK
摘要:Strategic change in public sector organizations has been well documented. This article suggests that public management research would benefit from a greater appreciation of how calculative practices are deeply imbricated with, and constitutive of, organizational life. In turn, the article argues that the field of interdisciplinary accounting has much to learn from public administration, especially in terms of leadership. The overarching argument is that understanding strategic change in public...
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作者:Doberstein, Carey; Charbonneau, Etienne
作者单位:University of British Columbia; University of Quebec; Ecole National Administration Publique Canada
摘要:We examine the various whistleblowing regimes in Canada which, across 13 provinces and territories and a single federal government, exhibits theoretically interesting variation on procedures, incentives and protections that are well positioned for comparative analysis. Drawing on a panel of Canadian public servants, we conducted a survey with both descriptive and experimental dimensions to identify and measure knowledge and confidence in the context of diverse whistleblowing regimes, and how t...
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作者:Shon, Jongmin; Porumbescu, Gregory A.; Christensen, Robert K.
作者单位:Rutgers University System; Rutgers University Newark; Yonsei University; Brigham Young University
摘要:While some scholars have assessed how various features of organizational structure shape intrinsic motivation, the role of budgets and, in particular, programme funding has been overlooked. To address this gap in the literature, we examine how programme funding decisions impact employee motivation. Referencing previous work, we hypothesize that funding choices that emphasize some programmes over others signal clearer organizational goals for employees, thereby increasing intrinsic motivation. ...