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作者：Seidel, Stefan; Frick, Christoph J.; vom Brocke, Jan
作者单位：University of Cologne; University of Liechtenstein; University of Munster
摘要：Emerging digital technologies require regulation that will avoid harmful effects but that also, ideally, fosters innovation. We report on a case study of how actors, representing a variety of perspectives (legal, regulatory authority, government, industry, and technology), interacted to construct a law on trustworthy technology in the European state of Liechtenstein. This regulatory construction was enabled by collective prospective sensemaking relying on the interrelated processes of abstract...
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作者：Tambe, Prasanna B.; Yang, Tiantian
作者单位：University of Pennsylvania
摘要：Although an extensive information systems literature has explored the economic benefits of information technology (IT) investments, how these benefits are distributed between male and female IT workers has not been as closely examined. This paper bridges this gap by addressing two questions: (1) Do women and men have similar opportunities to acquire skills related to new IT innovations? (2) How do these differences affect the gender pay gap? We argue that women are underrepresented in roles th...
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作者：Maruping, Likoebe; Yin, Dezhi; Chen, Adela; Kankanhalli, Atreyi; Burton-Jones, Andrew; Brown, Susan
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作者：Engert, Martin; Hein, Andreas; Maruping, Likoebe M.; Thatcher, Jason Bennett; Krcmar, Helmut
作者单位：Technical University of Munich; University of St Gallen; University System of Georgia; Georgia State University; University of Colorado System; University of Colorado Boulder; University of Manchester; Alliance Manchester Business School
摘要：This research investigates the interplay of top-down control and bottom-up self-organization within digital platform ecosystems (DPEs), focusing on the formation and management of complementor coalitions. Although these coalitions can increase a DPE's generativity, they can also threaten its integrity. We investigate this tension by employing information ecology (IE) theory, which allows us to examine complementor coalitions as holons that navigate between self-assertiveness and integration wi...
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作者：Harmon, Kevin A.; Lee, Hansol; Khasraghi, Bahar Javadi; Parmar, Harshit S.; Walden, Eric A.
作者单位：University of Arkansas System; University of Arkansas Fayetteville; Texas Tech University System; Texas Tech University; Texas Tech University System; Texas Tech University
摘要：System delays are a major factor that harms user experience. Long delays often result in system abandonment, decreased user performance, and lost revenue for businesses. Although studies have provided important contributions on the consequences of delays, less is known about why system delays harm the user experience. Using fMRI, we examined how long system delays-compared to short delays- can change a user's brain state. Results showed that brain state switching was more likely during a long ...
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作者：Liu, Haoyuan; Wen, Wen; Whinston, Andrew B.; He, Stephen
作者单位：Nanyang Technological University; University of Texas System; University of Texas Austin; University of Texas System; University of Texas at San Antonio
摘要：We investigate how the sharing of peer success on an enterprise digital platform influences other workers' work effort. We focus on one important advantage that organizations gain from using digital platforms- the ability to regulate the content of the messages by incorporating various elements about peers. Specifically, we examined two types of peer success messages: messages that highlight a peer's effort (i.e., effort-focused success messages) and messages that highlight a peer's ability (i...
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作者：Hashim, Matthew J.; Bockstedt, Jesse C.
作者单位：University of Arizona; Emory University
摘要：Online labor markets and the humans that power them serve a critical role in the advancement of artificial intelligence and supervised machine learning via the creation of useful training datasets. The use of human effort in online labor markets is not enough, however, as a key factor is understanding the possible interventions that market operators can leverage to incentivize human effort among their labor force. We propose that platforms could implement mechanisms such as rewards or punishme...
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作者：Feng, Yue (Katherine); Lu, Xianghua; Zhang, Xiaoquan (Michael)
作者单位：Hong Kong Polytechnic University; Fudan University; Chinese University of Hong Kong; Tsinghua University
摘要：This paper investigates the role of self-disclosure in online chat groups (OCGs), which serve as a communication channel situated between public platforms and private live chats. Our investigation delves into the effects of mutual disclosures, originating from other members and focal users, on user engagement in terms ofpromptness, positivity, and effort. We also explore the disclosure content and the interplay between mutual disclosures regarding consistency in content intimacy. Using data fr...
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作者：Li, Andy Tao; Liu, De; Xu, Sean Xin; Yi, Cheng
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of Minnesota System; University of Minnesota Twin Cities; Tsinghua University; Tsinghua University
摘要：The rapid development of e- learning has drawn increasing attention to the issue of how learners' learning activities can be better structured using technologies. This study focuses on how to improve e-learning performance by optimizing the structuring of learning sessions from the perspective of interleaving (i.e., mixing different topics in a learning session). Following the design science paradigm, this study chooses cognitive load theory as the kernel theory and proposes a new interleaving...
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作者：Chen, Liwei; Hsieh, J. J. Po-An; Chan, Kimmy Wa
作者单位：University System of Ohio; University of Cincinnati; University System of Georgia; Georgia State University; Hong Kong Baptist University
摘要：The infusion of emerging technologies (e.g., IoT-enabled algorithmic customer service systems [IACSs]) often brings disruptive changes to customer service. In particular, the agentic nature of these technologies challenges prominent service theories. Among these challenges, recent scholarly calls have pushed for more research on the infusion of emerging technologies into the service-profit chain (SPC) framework, advocating for the importance of extended knowledge to develop a techno-infused ve...
