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作者：Lei, Zhanfei; Yin, Dezhi; Zhang, Han
作者单位：University of Massachusetts System; University of Massachusetts Amherst; State University System of Florida; University of South Florida; University System of Georgia; Georgia Institute of Technology; Hong Kong Baptist University
摘要：As online reviews become increasingly indispensable for consumers, they have attracted significant attention from both practitioners and researchers. It is a common belief that the persuasive effect of online reviews involves a deliberative and conscious process. Drawing on dual-process theories and the persuasion literature, we challenge this conventional wisdom, distinguish Type 2 processing (which requires deliberation) and Type 1 processing (which occurs automatically), and disentangle the...
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作者：Maruping, Likoebe; Yin, Dezhi; Chen, Adela; Kankanhalli, Atreyi; Burton-Jones, Andrew; Brown, Susan
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作者：Wu, Chenguang (Allen); Jin, Chen; Chen, Ying-Ju
作者单位：Hong Kong University of Science & Technology; National University of Singapore; Hong Kong University of Science & Technology
摘要：Referral programs are widely used for customer acquisition. Traditionally, these programs adopt a referral-reward approach, offering monetary incentives for successful referrals. However, many firms, especially in digital industries, have embraced an alternative-referral-upgrade programs that reward successful referrers with product upgrades such as premium features or enhanced services. Despite their growing use, little is known about when such programs can outperform the traditional referral...
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作者：Pillet, Jean-Charles; Larsen, Kai R.; Dobolyi, David; Queiroz, Magno; Handler, Abram; Arnulf, Jan Ketil; Sharma, Rajeev
作者单位：University of Colorado System; University of Colorado Boulder; State University System of Florida; Florida Atlantic University; Norwegian Defence University College; BI Norwegian Business School; Deakin University
摘要：Content validation is an essential aspect of the scale development process that ensures that measurement instruments capture their intended constructs. However, researchers rarely undertake this core step in behavioral research because it requires costly data collection and specialized expertise. We present RATER (replicable approach to expert ratings), a free web-based system (www.contval.org) that can help the broader research community (scientists, reviewers, students) gain quick and reliab...
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作者：Weng, Qin; Reis, Carolina; Venkatesh, Viswanath
作者单位：Baylor University; University System of Georgia; University of Georgia; Virginia Polytechnic Institute & State University
摘要：Many information technology (IT) projects fail to deliver the promised value within the initial budget and the estimated schedule. These shortfalls materialize in part due to unaddressed project risks. The IT project risk and control literature has demonstrated that process controls can alleviate the adverse effects of technical IT project risks on project outcomes. However, the literature has yet to investigate why certain IT project teams respond better than others to process controls. To fi...
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作者：Qiao, Mengke; Huang, Ke-Wei
作者单位：University of Alabama System; University of Alabama Tuscaloosa; National University of Singapore
摘要：The burgeoning interest in data mining has catalyzed a proliferation of innovative techniques in extracting useful information from unstructured data sources, such as text and images in social sciences. One typical research design involves a two-stage process. In the first stage, researchers apply the classification algorithm to predict an individual-level categorical variable. In the second stage, researchers aggregate the predicted values to construct a group-level variable for further regre...
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作者：Jia, Ronnie; Riemenschneider, Cynthia K.; Jia, Heather H.
作者单位：University of North Texas System; University of North Texas Denton; Baylor University; Illinois State University
摘要：Departing from the situation-centric approach common in emotional labor research, we adopt a trait-based perspective to examine how autistic traits shape IT professionals' experiences of social demands and mental health. Across three quantitative studies-two with IT professionals and one with college students preparing for IT careers-we found that autistic traits are consistently central to IT identities. IT professionals as a group are likely underdiagnosed and, on average, exhibit elevated a...
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作者：Brown, Susan
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作者：Vance, Anthony; Eargle, Dave; Kirwan, C. Brock; Anderson, Bonnie Brinton; Jenkins, Jeffrey L.
作者单位：Virginia Polytechnic Institute & State University; University of Pennsylvania; Brigham Young University
摘要：Users' disregard of security warnings is a critical problem in cybersecurity. This problem worsens when people confuse security warnings with common, non-security-related notifications, which they learn to routinely disregard. We investigate this problem through the neurobiological phenomenon of generalization of habituation, where habituation to one stimulus transfers to another stimulus that shares similar characteristics. Generalization of habituation suggests that because of habituation to...
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作者：Engert, Martin; Hein, Andreas; Maruping, Likoebe M.; Thatcher, Jason Bennett; Krcmar, Helmut
作者单位：Technical University of Munich; University of St Gallen; University System of Georgia; Georgia State University; University of Colorado System; University of Colorado Boulder; University of Manchester; Alliance Manchester Business School
摘要：This research investigates the interplay of top-down control and bottom-up self-organization within digital platform ecosystems (DPEs), focusing on the formation and management of complementor coalitions. Although these coalitions can increase a DPE's generativity, they can also threaten its integrity. We investigate this tension by employing information ecology (IE) theory, which allows us to examine complementor coalitions as holons that navigate between self-assertiveness and integration wi...
