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作者：Wang, Yifei; Ramaprasad, Jui; Gopal, Anandasivam
作者单位：University System Of New Hampshire; University of New Hampshire; University System of Maryland; University of Maryland College Park; Nanyang Technological University
摘要：This study investigates how Hashtag Dance Challenges (HDCs), a phenomenon popularized on the short-video platform TikTok, are instrumental in helping music artists gain traction in the digital music marketplace. HDCs represent an appealing combination of music and dance, designed to engage users and achieve virality, thereby benefiting artists whose music is featured. This research focuses on how HDCs contribute to the success of women artists, as compared to men, in an industry known for its ...
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作者：Meurer, Marie Madeleine; Bucher, Eliane; van Gils, Suzanne
作者单位：Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; Jonkoping University; BI Norwegian Business School
摘要：This study explores the emergence of incivility in online communities, challenging the traditional perspective that attributes incivility to individual elements of sociotechnical systems. We argue that this narrow focus fails to recognize the complex interactions between these elements, leading to a rudimentary understanding of how incivility originates and evolves. To address this gap, our research employed fuzzy set qualitative comparative analysis (fsQCA), examining approximately 4.3 millio...
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作者：Tafti, Ali; Shmueli, Galit
作者单位：National Tsing Hua University
摘要：We join the important effort of embracing diverse views on causality reflected in a prior MIS Quarterly Editor's Comment (Mithas et al., 2022b). Specifically, we aim to expand the discussion around a major causal framework and toolkit that, we believe, is largely missing and needed in empirical studies in the field of information systems: that of causal diagrams and structural causal modeling (SCM). Being relatively new, the SCM framework has faced resistance from economists that has only rece...
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作者：Kanuri, Vamsi K.; Crecelius, Andrew T.; Kumar, Subodha
作者单位：University of Notre Dame; Iowa State University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：A key challenge in e-commerce retail is identifying a shipping fee policy that will incentivize more online orders and sales. To achieve this, retailers occasionally alter their shipping policies. While information systems research has extensively examined e-commerce channel strategies and their interplay with offline channels, it has yet to explore the online and offline implications of changes in e-commerce shipping policies. Against this backdrop, we studied a shipping policy change designe...
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作者：Gnewuch, Ulrich; Reinkemeier, Fabian
作者单位：University of Passau; University of Gottingen
摘要：When chatbots are deployed to automate customer service, it is nearly inevitable that situations will arise in which they struggle to understand customer requests. Unfortunately, the onus of resolving such conversational breakdowns tends to fall on either the customer or the chatbot alone, turning customerchatbot interaction into a frustrating and often unsuccessful guessing game. Despite indications that customers would be open to collaboration, we know little about repair strategies that inv...
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作者：Matta, Moksh; Kwon, Hyeokkoo Eric; Ravindran, Kiron; Ray, Gautam
作者单位：Simon Fraser University; Nanyang Technological University; IE University; University of Minnesota System; University of Minnesota Twin Cities
摘要：Recent research has shown that enterprise information technology (IT) can drive strategic growth through mergers and acquisitions (M&As). An implicit assumption underlying this research is that firms own their IT infrastructure. Challenging this assumption, however, the emerging trend of cloud sourcing suggests that IT may be owned by third-party vendors. Since third-party ownership of IT can introduce significant transaction costs and operational inefficiencies, cloud sourcing, unlike in-hous...
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作者：Larsen, Kai R.; Lukyanenko, Roman; Mueller, Roland M.; Storey, Veda C.; Parsons, Jeffrey; VanderMeer, Debra; Hovorka, Dirk S.
作者单位：University of Colorado System; University of Colorado Boulder; University of Virginia; Berlin School of Economics & Law; University System of Georgia; Georgia State University; Memorial University Newfoundland; State University System of Florida; Florida International University; University of Sydney
摘要：Researchers must ensure that the claims about the knowledge produced by their work are valid. However, validity is neither well-understood nor consistently established in design science, which involves the development and evaluation of artifacts (models, methods, instantiations, and theories) to solve problems. As a result, it is challenging to demonstrate and communicate the validity of knowledge claims about artifacts. This paper defines validity in design science and derives a design scienc...
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作者：Zhang, Xiaohui; Wei, Zaiyan; Du, Qianzhou; Zhang, Zhongju
作者单位：University of Wisconsin System; University of Wisconsin Milwaukee; Purdue University System; Purdue University; Chinese Academy of Sciences; University of Science & Technology of China, CAS; Arizona State University; Arizona State University-Tempe
摘要：The rise ofinappropriate content (e.g., misinformation, spam, hate speech, etc.) has become a major concern for social media platforms. To deal with such challenges, platforms adopt various strategies to moderate the content on their websites. This study focuses on user bans, a common but controversial moderation strategy that suspends rule-violating users from further participation on a platform for a predetermined period. Specifically, we investigated the impacts of user bans on banned users...
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作者：Zhu, Runge; Yi, Cheng; Li, Ting
作者单位：Central University of Finance & Economics; Tsinghua University; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
摘要：Augmented reality (AR) is rapidly emerging as a transformative display technology, blending computer-generated content with the real-world environment in real time. Using divided attention theory, this study investigates how different information delivery channels (i.e., AR vs. mobile phone) and the nature of information (i.e., dependence on specific physical context and complexity) affect work performance. A field experiment in the aircraft maintenance context demonstrates that the effect on ...
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作者：Tan, Xue (Jane); Lu, Yingda; Wu, Junjie; Tan, Yong
作者单位：Southern Methodist University; University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital; Beihang University; University of Washington; University of Washington Seattle
摘要：In the last decade, social networking platform designers have made notable efforts to harness the power of networks for social good by elevating the prominence of individual donation information. This study investigates how digital profile enrichment that exhibits users'charitable giving activities could influence users' decisions about whether to give, how much to give, and whether to disclose contribution amounts. Our analyses are based on a profile enrichment intervention on Weibo, China's ...
