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作者：Stewart, KA; Segars, AH
作者单位：University System of Georgia; Georgia State University; University of North Carolina; University of North Carolina Chapel Hill
摘要：The arrival of the information age holds great promise in terms of providing organizations with access to a wealth of information stores. However, the free exchange of electronic information also brings the threat of providing easy, and many times unwanted, access to personal information. Given the potential backlash of consumers, it is imperative that both researchers and practitioners understand the nature of consumers' concern for information privacy and accurately model the construct withi...
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作者：Salisbury, WD; Chin, WW; Gopal, A; Newsted, PR
作者单位：University System of Ohio; Ohio University; University of Houston System; University of Houston; Western University (University of Western Ontario); University Western Ontario Hospital; Athabasca University
摘要：Proper measurement is critical to the advancement of theory (Blalock 1979). Adaptive Structuration Theory (AST) is rapidly becoming an important theoretical paradigm for comprehending the impacts of advanced information technologies (DeSanctis and Poole 1994). Intended as a complement to the faithfulness of appropriation scale developed by Chin et at. (1997), this research note describes the development of an instrument to capture the AST construct of consensus on appropriation. Consensus on a...
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作者：Zhu, K; Kraemer, KL
作者单位：University of California System; University of California Irvine
摘要：In this study, we developed a set of constructs to measure e-commerce capability in Internet-enhanced organizations. The e-commerce capability metrics consist of four dimensions: information, transaction, customization, and supplier connection. These measures were empirically validated for reliability, content, and construct validity. Then we examined the nomological validity of these e-commerce metrics in terms of their relationships to firm performance, with data from 260 manufacturing compa...
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作者：Wheeler, BC
作者单位：Indiana University System; IU Kelley School of Business; Indiana University Bloomington
摘要：We propose the Net-Enabled Business Innovation Cycle (NEBIC) as an applied dynamic capabilities theory for measuring, predicting, and understanding a firm's ability to create customer value through the business use of digital networks. The theory incorporates both a variance and process view of net-enabled business innovation. It identifies four sequenced constructs: Choosing new IT, Matching Economic Opportunities with technology, Executing Business Innovation for Growth, and Assessing Custom...
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作者：Koufaris, M
作者单位：City University of New York (CUNY) System; Baruch College (CUNY)
摘要：In this study, we consider the online consumer as both a shopper and a computer user. We test constructs from information systems (Technology Acceptance Model), marketing (Consumer Behavior), and psychology (Flow and Environmental Psychology) in an integrated theoretical framework of online consumer behavior. Specifically, we examine how emotional and cognitive responses to visiting a Web-based store for the first time can influence online consumers' intention to return and their likelihood to...
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作者：Lyytinen, K; Yoo, Y
作者单位：University System of Ohio; Case Western Reserve University
摘要：A nomadic information environment is a heterogeneous assemblage of interconnected technological, and social, and organizational elements that enable the physical and social mobility of computing and communication services between organizational actors both within and across organizational borders. We analyze such environments based on their prevalent features of mobility, digital convergence, and mass scale, along with their mutual interdependencies. By using a framework that organizes researc...
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作者：Chen, PY; Hitt, LM
作者单位：Carnegie Mellon University; University of Pennsylvania
摘要：The ability to retain and lock in customers in the face of competition is a major concern for online businesses, especially those that invest heavily in advertising and customer acquistion. In this paper, we develop and implement an approach for measuring the magnitudes of switching costs and brand loyalty for online service providers based on the random utility modeling framework. We then examine how systems usage, service design, and other firm and individual-level factors affect switching a...
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作者：McKinney, V; Yoon, K; Zahedi, F
作者单位：University of Arkansas System; University of Arkansas Fayetteville; University of Wisconsin System; University of Wisconsin Milwaukee
摘要：Online shopping provides convenience to Web shoppers, yet its electronic format changes information-gathering methods traditionally used by customers. This change raises questions concerning customer satisfaction with the online purchasing process. Web shopping involves a number of phases, including the information phase, in which customers search for information regarding their intended purchases. The purpose of this paper is to develop theoretically justifiable constructs for measuring Web-c...
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作者：Rai, A; Lang, SS; Welker, RB
作者单位：University System of Georgia; Georgia State University; Southern Illinois University System; Southern Illinois University
摘要：he purpose of the present study is to empirically and theoretically assess DeLone and McLean's (1992) and Seddon's (1997) models of information systems (IS) success in a quasi-voluntary IS use context. Structural modeling techniques were applied to data collected by questionnaire from 274 system users of an integrated student information system at a midwestern university. The Seddon structural model and the DeLone and McLean structural model each contained five variables (system quality, infor...
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作者：Devaraj, S; Fan, M; Kohli, R
作者单位：University of Notre Dame
摘要：Although electronic commerce (EC) has created new opportunities for businesses as well as consumers, questions about consumer attitudes toward business-to-consumer (B2C) e-commerce vis-A-vis the conventional shopping channels continue to persist. This paper reports results of a study that measured consumer satisfaction with the EC channel through constructs prescribed by three established frameworks, namely the Technology Acceptance Model (TAM), Transaction Cost Analysis (TCA), and Service Qua...
